2025 Kia Niro

Re: Driver Safety Downgrade Stemming from Recent Software Update Complicating Tire Pressure Display Accessibility I am writing as the owner of a 2025 Kia Niro HEV to express my concerns regarding a recent software update that altered how tire pressure information is accessed on the instrument cluster. Prior to the update, tire pressures were available through the steering wheel page button, allowing drivers to view this safety-critical information with a single press and a quick glance. After the update, the tire pressure screen was removed from the page sequence and relocated into a deeper Vehicle Information submenu that requires multiple button presses and menu navigation. This change has created a significant safety issue. Tire pressure can only be displayed while the vehicle is in motion, yet the update now requires the driver to divert attention from the road to navigate several screens in order to access it. This is a clear regression from a human factors and safety standpoint. The previous method was intuitive, efficient and aligned with safe driving practices. The new method increases cognitive load and driver distraction at precisely the moment when attention should remain on the road. I respectfully request that Kia reevaluate this change and consider restoring tire pressure visibility to the steering wheel page button or another single-action, high-visibility location. Tire pressure is not a secondary diagnostic item; it is essential real‑time safety information that should remain immediately accessible. I appreciate Kia’s commitment to innovation, but updates that alter established safety workflows should be communicated clearly and designed to not be at odds with a driver's attention to the road. I hope Kia will take this feedback seriously and consider adjustments in future software releases. Thank you for your attention to this matter.

On now 4 occasions--intermittently my car will go into drive when shifted into the reverse shift I don't know what component is impacting this. My safety and others safety is at risk by my car literally going forward when it's supposed to be in reverse. I've taken my car to the dealership two times and they have not been able to recreate it or fix anything. I've reached out to KIA corporate for a resolution but have not gotten follow up: Case#XXX (case where I was supposed to get a response from a case manger) and XXX (original case). To my knowledge I don't know if it's been inspected by the manufacturer, police, insurance representatives or others No warning lamps or signs. It happens intermittently and seemingly no rhyme or reason when it happens. This happened back in November 2025 and most recently this April.

I believe the issue is related to something connected to the AC system or a component underneath the hood. The exact part that malfunctioned has not been confirmed. The vehicle is available for inspection upon request. My safety and the safety of others were put at risk because some kind of leak or fumes were being sent into the car through the AC vents, causing myself and others in the vehicle to feel sick. I have taken the car to 3 Kia Dealerships. All of which have been extremely dishonest (have tons of proof) and say they cannot verify problem. I took it to an outside independent shop and they verified it instantly and wrote a very detailed invoice about the problem. They couldnt pin point where it was coming from though. The vehicle has only been inspected by the 3 Kia Dealerships and the independant shop Brake Busters I purchased the car in November of 2025 and had no problems until February 22nd 2026. No warnihg lights or messages came on prior. The symtoms that started were Nausea, Headaches, light headedness, vision blurry, and almost caused me to pass out at wheel several times.

On November 3, 2025 I had an accident/event in my KIA Niro. At 2:20 I had been sitting in my car with the engine running and the gear was in (P) park. I was on an incline. When I saw the child I was babysitting ‘s bus arrived, hopped out of the car (it was still running) and walked behind the car, and stood waiting for him. I told him to hold on and we would go inside after I grabbed my phone and turned the car off. I opened my drivers side door to grab my phone, when the car started moving very rapidly backwards. I made every effort get control of the car but I was unable to, as I was hanging half in half out of the car. I collided with a Toyota truck, and damaged the passenger side rear bumper and lights and the side panel on the passenger side. It all happened immediately after I opened the driver side door. By the grace of God my charge and myself were not hurt, as we were standing directly behind the car moments before I went to turn off my engine and get my phone.

I'm writing to express my disappointment and frustration with my recent car purchase. The salesperson's failure to clearly explain the contract has left me with unexpected expenses and a higher payment than anticipated. Furthermore, the car's persistent malfunctions have caused me significant stress and anxiety. The manager told me he was not inclined to help me because he did not like my survey answers so he wouldn't help me like any other customer and I made sure he clarified this . The first day I had it at 40 miles I tried to take it back because I could not get the car to get out of traffic it would not go in any gear it just wouldn't Now, thr R flashes red, the backup camera stays on while driving forward for a while, zero rpms when your going 75, then so fast you can't see #s, window fluid comes right back in your face, something new all the time. Went hunting and had to back down a small hill and get a running start to make it. It's a brand new car. Should not be having problems. Despite my efforts to address these issues, the dealer's lack of cooperation, and Kia Customer Care, have only added to my distress. I just get passed from one person to the next. I ask to speak to a certain person and they won't let me or look into my notes. They told me they were kia property and i could not. This car is going to get me killed or badly hurt. I hope that you will take my complaints seriously and take immediate action to rectify this situation. Car will not go into gear after backing up go to put it in drive. Nothing. Stuck in traffic for 10 minutes. I took the car back to them within 36 hours the car had 40 miles on it I told them it was a brand new car and this should not be happening already and I asked if I could just get my truck back which I knew was dependable. They refused I took it back two more times they never asked to get it looked at they had a kid the first time get in my car with me and drive from one side of the building to the next so

I'm writing to express my disappointment and frustration with my recent car purchase. The salesperson's failure to clearly explain the contract has left me with unexpected expenses and a higher payment than anticipated. Furthermore, the car's persistent malfunctions have caused me significant stress and anxiety. The manager told me he was not inclined to help me because he did not like my survey answers so he wouldn't help me like any other customer and I made sure he clarified this . The first day I had it at 40 miles I tried to take it back because I could not get the car to get out of traffic it would not go in any gear it just wouldn't Now, thr R flashes red, the backup camera stays on while driving forward for a while, zero rpms when your going 75, then so fast you can't see #s, window fluid comes right back in your face, something new all the time. Went hunting and had to back down a small hill and get a running start to make it. It's a brand new car. Should not be having problems. Despite my efforts to address these issues, the dealer's lack of cooperation, and Kia Customer Care, have only added to my distress. I just get passed from one person to the next. I ask to speak to a certain person and they won't let me or look into my notes. They told me they were kia property and i could not. This car is going to get me killed or badly hurt. I hope that you will take my complaints seriously and take immediate action to rectify this situation. Car will not go into gear after backing up go to put it in drive. Nothing. Stuck in traffic for 10 minutes. I took the car back to them within 36 hours the car had 40 miles on it I told them it was a brand new car and this should not be happening already and I asked if I could just get my truck back which I knew was dependable. They refused I took it back two more times they never asked to get it looked at they had a kid the first time get in my car with me and drive from one side of the building to the next so

The engine light went on. I took the car into the dealer, where they explained that the navigation system needs to be updated. But they couldn't update the navigation system, because the Kia website for that is down. Since this isn't actually an engine issue, I retrieved my car. The dealer suggested that I try to update the nav system myself, as the website for consumers is different from that for dealers. No dice: that website is down. 1. The fact that my car needs a map update causes the engine light to go on? That's misleading--bad design, in my opinion. 2. The navigation system update website being down means that I'm driving around with the engine light on. If an engine issue occurs now, I might disregard it because the light's on already. 3. According to Kia's technical service bulletin on this subject, nav system are available in spring and fall. So if I do get this fixed anytime soon, it'll just happen again in the fall.