2022 Kia Niro

I park the car, lock it and then later on can’t open it. I use the emergency key to enter it but then can’t start it even with a new battery in the key fob. It happened twice. It is an issue that needs to be fixed as soon as possible because in case of emergency you’re stuck outside your car and can’t use it to escape a danger or respond to an emergency. You’re a sitting duck in the open, going nowhere.

2022 Kia Niro EX Premium Hybrid was sold as Kia Certified Pre-Owned on August 12 2026 with an active check engine light present at time of purchase. Dealer Calavan Kia West in Lithia Springs GA represented the vehicle as passing a 165-point CPO inspection. Dealer attributed the light to a gas cap issue and cleared the code to complete the sale. Six days later approximately August 18 2026 the check engine light returned. Dealer attempted one repair which failed. As of August 25 2026 the defect remains active and undiagnosed. On a hybrid vehicle an undiagnosed engine or propulsion system fault represents a potential safety concern. The CPO certification process failed to identify this defect prior to sale.”

The contact owns a 2022 Kia Niro. The contact stated that while his wife was driving at various speeds, the vehicle made an abnormally loud grinding sound. The vehicle was taken to an independent mechanic, and the brake pads and rotors were replaced. While replacing the brake pads and rotors, the mechanic became aware that the parking brake cable housing was at an improper angle on the rear wheels, causing friction to damage the parking brake housing and exterior rubber. The mechanic determined that the parking brake cable assembly needed to be replaced. The vehicle had not received any additional repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2022 Kia Niro. The contact stated that a hardwired kill switch was installed in the vehicle, and the switch overheated to the point that the vehicle was unable to operate. An investigation was conducted by the contact, who touched a big box underneath the dashboard. The contact's hand was burned on the fingertips because the box was extremely hot. Water was run over the hand by the contact to heal the injuries, but outside medical attention was not sought. The dealer was notified of the failure and a callback was promised. A diagnostic test and the repair were not yet performed. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

The contact owns a 2022 Kia Niro. The contact stated that while driving from a complete stop at 5 MPH, the vehicle was T-boned on the passenger's side by a Jeep Grand Cherokee driving at high speed. Due to the impact, the contact's head struck the dashboard. The other vehicle fled the scene of the crash. The airbag deployed on the passenger side but did not deploy on the driver's side. No warning light illuminated. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot, where the contact was informed that the vehicle would be destroyed. The contact sustained an eye and face injury, body aches, and a detached ear. Medical attention was received at the hospital, where the contact was stabilized and referred to the Primary Care Physician for future care. The contact called both an unknown local dealer and an independent mechanic, but there was no response. The manufacturer was not contacted. The contact called the auto finance company and was referred to the insurance company. The failure mileage was unknown.

Problem 1, Check Engine Light: I purchased the used car on Jan 9 2025, around 23,400 miles from Kia Dealership, capitol Expy in San Jose. Today 05/27/2026, the odometer reads 26, 407 miles. My car is used only twice a week - 20 miles on Fridays, 12 miles on Wednesdays. My car has less than minimum wear and tear and is barely used. I completed my 25K service after Thanksgiving in Nov 2025. I have not even driven 1500 miles and the car is back in for service. Prior to this, within a month of purchasing my car Kia replaced the battery in my car. Around Mar 15, 2026, the Check Engine Light displayed. I called the Kia Dealership on Capitol Expy in San Jose 3-4 times, but they Kia dealership don't call back. On 05/15/2026, for the first time I drove about 50 miles return trip. While driving North on I-280 from [XXX] to [XXX] , over rolling hills that had some incline, the Check Engine Light came on.I scheduled service. I experienced that the vehicle struggle to climb the incline of rolling hills, after the battery charge was exhausted and the engine was running only on gas. The gas was 3/4 full. This is a safety hazard for me to be interrupted by Check Engine Light twice while driving and that too when my car has not even completed 30K miles. My car is sin Service on 05/26/2026 and in the shop for 3 days diagnosis. The Kia Dealership has yet to determine the problem. I have had to rent my own rental car even though I purchased Extended Warranty on the car. Problem 2, Blind Spot Warning Light on right side mirror: On 05/13/2026 and on 05/22/2026, the Blind Spot warning light on right side mirror does not display oncoming traffic when my car is parallel to the lane markings. On 05/13/2026, I was driving at 30mph and on 05/22/2026 I was stationary in the center divider. In both instances, the passing driver had to honk at me really loud -- to avert an accident. Both problems are severe safety hazards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

am writing to formally request assistance regarding my Kia vehicle which I purchased used at approximately 38,000 miles. Shortly after purchase, the vehicle became undrivable and has since required repeated repairs without resolution. To date, the vehicle has been presented for repair on six separate occasions for the same issue and has remained out of service for a significant period of time. Based on these repeated failures and lack of resolution, the vehicle may reasonably be considered defective at this point. Despite being unable to use the vehicle, I have continued to make monthly payments, resulting in considerable financial hardship. In an effort to resolve this matter, I consulted with a Maryland MVA investigator, who advised me to contact Kia directly and report that the vehicle appears to have been sold with a pre-existing defect. I have also communicated with the selling dealership, Eastern Motors; however, I was informed that due to changes in management, they are unable to provide further assistance and consider the matter outside of their control. Additionally, I have previously reached out regarding this issue and have not received a response. Given the timing of the failure, the repeated unsuccessful repair attempts, and the extended period the vehicle has been out of service, I respectfully request that Kia conduct a thorough review of this matter. I am respectfully requesting Kia’s assistance in resolving this matter. Specifically, I would like to explore options such as a replacement vehicle, repurchase (buyback), reimbursement of payments made, or other goodwill support. I remain open to a fair and reasonable resolution. Please advise what documentation or additional information is required to proceed. I am prepared to provide all relevant records, including purchase documentation and complete service history. Thank you for your prompt attention to this matter. I look forward to your response.

Intermittent warning to "Refill Inverter Coolant" displays on the dash screen. This is a known issue pursuant to SA512 (ELE 270 Rev 3) due to faulty coolant that crystallizes and interferes with the sensor. However, per Kia, it is only covered under standard warranty (5 years/60k miles) and while my vehicle is within the year warranty, it is over the mileage. Quote was to replace "Chiller, water pump and flush coolant system" at a cost of $2369.02 including parts and labor. Dealership will not perform recommended maintenance of coolant flush (every 37k miles) without replacing these parts. If this was a known defect why is there a limitation to the SA? It should be covered as a recall, not a voluntary service alert. I am unable to properly monitor the in-dash warnings regarding coolant levels until this problem is fixed

The vehicle has a recurring P0420 code (“Catalyst System Efficiency Below Threshold Bank 1”). A boroscope inspection at Ricardo Caballero Kia Santa Isabel (invoice #[XXX] dated December 5, 2025) confirmed internal disintegration of the catalytic converter, with physical pieces of the catalyst falling out when the exhaust pipe was removed. This failure appears related to Recall 23V534 (SC276) and TSB PS709 (overheating / coolant boiling issues in 2017-2022 Niro Hybrid models). Motorambar, Inc. (official Kia distributor in Puerto Rico) has ignored my warranty claim since December 2 and December 22, 2025 (more than four months). Motorambar is now refusing to authorize a courtesy loaner vehicle at the dealer Ricardo Caballero Kia Santa Isabel, claiming the tests will take less than 5 days. This leaves me without transportation. The catalytic converter is fully covered under the Federal Emissions Warranty (8 years / 80,000 miles). I request that NHTSA investigate this as a potential safety and emissions defect and require Kia / Motorambar to: 1. Immediately repair or replace the catalytic converter under warranty at no cost. 2. Provide a courtesy loaner vehicle during the repair. 3. Reimburse previous diagnostic costs of $449.17. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Kia Niro. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. Additionally, there was a delay with the image appearing on the screen when the vehicle was in reverse(R). The vehicle was taken to the dealer, but it was unknown if the vehicle was repaired. The contact stated that on a separate occasion, the vehicle failed to start up, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the battery terminals were loose. The vehicle was repaired; however, when the contact arrived to retrieve the vehicle, the vehicle failed to start. The dealer inspected the vehicle; however, no cause for the failure was found. The contact was informed by the dealer that the vehicle had an open recall, NHTSA Campaign Number: 25V426000 (BACK OVER PREVENTION). The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.