2017 Kia Forte

HAS GONE THROUGH 5 SETS OF HEADLAMPS IN THE FIRST YEAR AND A HALF OF CARS LIFE. USUALLY A ELECTRICAL BURNING SMELL OCCURS WHEN BULBS BURN OUT. HAVE ASKED DEALERSHIP TO ADDRESS THE ISSUE WITH EVERY OIL CHANGE ONLY TO GET CONFUSED LOOKS OR INSURED EXCUSES. ONLY SEEMS TO EFFECT THE FRONT HEADLAMPS AND LED LIGHTS STILL ON ORIGINAL FACTORY REAR LAMPS. HAVE LEFT 6 MESSAGES WITH DEALERSHIP AFTER LAST INCIDENT WITH NO CALL BACK.

CAR WILL RANDOMLY HESITATE AND SHAKE WITH POWERLOSS MAYBE ONCE EVERY FEW DAYS. THIS WILL HAPPEN WHEN COMING TO A STOP THEN ACCELERATING AGAIN AFTER DRIVING FOR 30 MINUTES OR SO .CEL WILL EITHER NOT DISPLAY OR BLINK A FEW TIMES BUT GO AWAY (AND NOT SHOW UP ON THE HISTORY) MAKING IT IMPOSSIBLE TO DIAGNOSE. TOOK IT TO 2 KIA DEALERS, BOTH SAID THAT THEY'VE SEEN THIS ON A LOT KIA FORTES., THEY HAVE MADE THE RECOMMENDED REPAIRS BUT STILL HAVE THE ISSUE.

TL* THE CONTACT OWNS A 2017 KIA FORTE. WHILE THE CONTACT'S SON WAS DRIVING THE VEHICLE, HE NOTICED THAT THE REAR PASSENGER SIDE BRAKE AND THE THIRD BRAKE LIGHTS WERE OUT. THERE WERE NO WARNING INDICATORS ILLUMINATED. SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203) WAS INFORMED OF THE FAILURE AND REPLACED THE LIGHTS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2017 KIA FORTE. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO ACCELERATE OR SWITCH GEARS, THE ENGINE HESITATED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO CAR PROS KIA RENTON (425-204-6600, LOCATED AT 200 SW GRADY WAY, RENTON, WA 98057) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PERFORMED AS DESIGNED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO CHUCK OLSON KIA (206-219-4040, LOCATED AT 17001 AURORA AVE N, SEATTLE, WA 98133) WHERE IT WAS ALSO STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE RECURRED AND THE CONTACT CALLED THE BETTER BUSINESS BUREAU WHERE AN ATTEMPT WAS MADE TO MEDIATE BETWEEN THE CONTACT AND THE MANUFACTURER. THE CONTACT WAS REFERRED BACK TO THE LATTER DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

- LOW MILES AND STILL UNDER ALL MANUFACTURER'S WARRANTIES. - ENGINE WILL IDLE ROUGH, VIBRATING THE WHOLE CAR WHILE STATIONARY. DEALER COULD NOT REPLICATE. - ENGINE ACCELERATION IS POOR FROM STANDING, DANGEROUS IN CITY TRAFFIC. DEALER COULD NOT REPLICATE. - ENGINE WILL SHUT OFF WHILE TURNING LEFT IN LOS ANGELES CITY TRAFFIC, CAR IS COMPLETELY WITHOUT POWER. THIS IS VERY DANGEROUS IN CITY TRAFFIC. DEALER COULD NOT REPLICATE PROBLEM. INSTEAD, DEALERSHIP TOLD ME THAT ENGINE IS LEAKING OIL. BS. THERE ARE NO OIL DRIPS IN MY PARKING SPACE. ANOTHER MECHANIC TOLD ME THAT MY CAR IS NOT LEAKING OIL. DEALERSHIP TOLD ME THAT THEY 'WILL WORK WITH ME'. MEANING THEY WILL LET ME PAY FOR EACH VISIT BUT THEY WILL NOT HONOR THEIR DRIVETRAIN WARRANTY. ENGINE BURNS OIL. ENGINE BURNS OIL. A NEW CAR SHOULD NOT BURN OIL. - ENGINE WILL SOUND LIKE A SEWING MACHINE WHEN DRIVING FROM STANDING AND TURNING THE WHEEL. DEALER COULD NOT REPLICATE PROBLEM. (THIS WAS LIKELY DUE TO ENGINE BURNING OIL, OIL LOW; AFTER REFILLING OIL, ENGINE WILL NOT MAKE THIS SOUND.) - I NOW MUST CHECK MY OIL LEVEL AT ALL TIMES BEFORE DRIVING AND REFILL OIL TO FULL MARK ON OIL DIP STICK. HATE KIA. - CAR CABIN IS TOO HOT TO DRIVE IN. METAL ECU AT BOTTOM OF STEERING COLUMN INSIDE CABIN IS 180 DEGREES FAHRENHEIT. DEALER COULD NOT REPLICATE THE PROBLEM. HATE KIA.

IN AUGUST 2018, MY SON STARTED THE CAR AND THE INSTRUMENT PANEL WAS NOT OPERATIONAL AND ALL WARNING LIGHTS WERE LIT. CAR STILL DRIVES. (SEE PIC). IN NOVEMBER 2018, WE TOOK THE CAR TO KIA. AFTER 2-3 DAYS, THEY WERE NOT ABLE TO REPLICATE, AND SAID TO BRING IT IN WHEN IT OCCURS. UNFORTUNATELY, IT ALWAYS OCCURS AFTER HIS PRACTICE (@6PM), HOTTEST TIME IN S. TEXAS AND THE SERVICE DEPARTMENT IS CLOSED. FROM 31MAY-7JUN2019, MY SON SENT ME VIDEOS OF IT HAPPENING (5 DIFFERENT DAYS). SUMMARY: PROBLEM OCCURS DURING HOT DAYS AT START UP (TURNING CAR OFF/ON WILL NOT RESET), VEHICLE WILL OPERATE BUT WITHOUT INSTRUMENTATION, AND IT EVENTUALLY RESETS ITSELF WHEN HE STARTS IT UP AFTER WORK OR THE NEXT DAY. DURING ONE EPISODE IN JUNE, HE HEADED TO KIA; DURING THE DRIVE THE DOOR LOCKS STARTED LOCKING AND UNLOCKING AND HE HEARD CLICKING NOISES. WHEN ALL THIS STOPPED, THE TACHOMETER STARTED WORKING BUT THE WARNING LIGHTS AND INSTRUMENT PANEL WAS STILL INOP. HE PULLED OVER, TURNED OFF THE CAR, (TO INSPECT IT) AND WHEN HE STARTED THE CAR AGAIN EVERYTHING WORKED. THE CAR WAS PURCHASED ON OR ABOUT JULY 2017. LESS THAN 2-YEARS OLD AND UNDER WARRANTY. THE CAR WAS DROPPED OFF ON 10JUNE2019 AND AS OF TODAY 13JUN2019, THEY DO NOT KNOW WHAT THE PROBLEM IS. CONCERNS: PROBLEM IS BECOMING MORE FREQUENT, THEY DO NOT KNOW HOW TO FIX IT UNTIL IT CAN BE REPLICATED, THEY WILL NOT OFFER A LOANER OR RENTAL; NOR CAN THEY TELL ME IF THE PROBLEM AFFECTS OTHER PARTS OF THE CAR, OR IF IT IS SAFE TO OPERATE DURING THESE EPISODES. IN ADDITION, MY SON HEADS TO COLLEGE (250M AWAY) ON 13AUG2019. THE CAR IS CURRENTLY AT WORLD CAR KIA, NEW BRAUNFELS, TEXAS.

TL* THE CONTACT OWNS A 2017 KIA FORTE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED IN TRAFFIC, THE VEHICLE HESITATED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER A ROUTINE OIL CHANGE. THE VEHICLE WAS TAKEN TO HUNTSVILLE KIA (6519 UNIVERSITY DR NW, HUNTSVILLE, AL 35806 (256) 217-1700) WHERE THE VEHICLE WAS DIAGNOSED AND A NEW ENGINE SPRING AND IGNITION CORD NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 90,000.