FRAME WAS BENT, DEALER STATED REPAIRS WERE BEYOND THEIR ABILITY SO THE FACTORY WAS CONTACTED, THE UNIT SHOULD HAVE HAD SUPPORTS ON THE FRAME EVERY FOUR FEET, HOWEVER THIS ONE HAD THEM EVERY EIGHT FEET, FACTORY STATED THIS WAS NOT BUILT ACCORDING TO SPECIFICATIONS, FACTORY LATER MADE REPAIRS, HOWEVER CONSUMER STATES UNIT IS NOW W…
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FRAME WAS BENT, DEALER STATED REPAIRS WERE BEYOND THEIR ABILITY SO THE FACTORY WAS CONTACTED, THE UNIT SHOULD HAVE HAD SUPPORTS ON THE FRAME EVERY FOUR FEET, HOWEVER THIS ONE HAD THEM EVERY EIGHT FEET, FACTORY STATED THIS WAS NOT BUILT ACCORDING TO SPECIFICATIONS, FACTORY LATER MADE REPAIRS, HOWEVER CONSUMER STATES UNIT IS NOW WORSE, BECAUSE OF THE FRAME BENDING, THERE WAS A BULGE IN THE FLOOR, A GAP IN THE DOOR, AND THE SIDING PULLED APART ON THE ROOF TOP, CONSUMER IS EXPERIENCING PROBLEMS WITH THE FACTORY. TAIL LIGHT LENSES WERE MISSING. HOLE IN ENTRY DOOR AND MISSING BUMPER CAPS. *SLC
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
VEHICLE DESCRIPTION: TRAVEL TRAILERS. ELECTRICAL WIRES WERE IMPROPERLY INSTALLED AND CAN BE PINCHED BETWEEN THE WATER TANK SUPPORT CROSS MEMBER AND THE FURNACE PLENUM.
Consequence & remedy
Consequence: THIS CONDITION CAN CAUSE AN ELECTRICAL SHORT, INCREASING THE RISK OF AN ELECTRICAL FIRE.
Remedy: DEALERS WILL INSPECT THE ELECTRICAL WIRING AND REROUTE THE WIRES IF NECESSARY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
1999 Keystone Springdale Problems, Complaints & Recalls | Skip That Year