DECEMBER 26, 2013, MY WIFE AND I STOPPED AT A REST STOP IN VAN HORN, TEXAS FOR A FEW HOURS REST. OUR RV WAS NOT MANUFACTURED WITH A FURNACE AIR RETURN DUCT. WE HAD JUST BOUGHT A NEW DODGE 3500 WITH A CUMMINS DIESEL ENGINE HAVING ALL THE BELLS & WHISTLES (FIRST FOR US). WAKING UP I DECIDE TO SHOW OFF THE (NEW TO US) ENGINE REMO…
Read full complaint
DECEMBER 26, 2013, MY WIFE AND I STOPPED AT A REST STOP IN VAN HORN, TEXAS FOR A FEW HOURS REST. OUR RV WAS NOT MANUFACTURED WITH A FURNACE AIR RETURN DUCT. WE HAD JUST BOUGHT A NEW DODGE 3500 WITH A CUMMINS DIESEL ENGINE HAVING ALL THE BELLS & WHISTLES (FIRST FOR US). WAKING UP I DECIDE TO SHOW OFF THE (NEW TO US) ENGINE REMOTE START FEATURE. BEFORE THE ENGINE STARTED I WAS PUTTING ON MY SHOES TO WALK OUR PET. WHILE WAITING ON OUR DOG TO RELIEVE HERSELF I HEARD MY WIFE YELLING OUT, EXHAUST IS COMING INSIDE. I DIDN'T HAVE A TRUCK KEY WITH ME SO I RAN TO THE RV TO SHUT OFF THE PROPANE FUEL FURNACE. THE FURNACE TAKING TIME TO SHUT OFF I STUPIDLY TURNED ON THE LIVING ROOM POWER VENT IN THE CEILING. THIS VERY POWERFUL VENT FAN MADE THIS SITUATION MORE DANGEROUS. UNDER PRESSURE HEARING MY WIFE YELLING I DIDN'T REACT PROPERLY AND BEGAN PRESSING FURNACE BUTTONS WHILE STANDING ON THE STEPS TO BED & BATHROOM ABOVE THE TWO FURNACE AIR RETURN GRILLS I BREATHED A LOT OF THE DIESELS EXHAUST. I CALLED POISON CONTROL FOR MY LUGS WERE BURNING SOMETHING TERRIBLY. KEYSTONE RV MANUFACTURED OUR 5TH WHEEL WITHOUT A FURNACE AIR RETURN DUCT. OPERATING A VENT FAN DRAWS OUTSIDE AIR IN REVERSE DIRECTION THROUGH THE FURNACE TWO WOODEN VENTS LOCATED IN THE STEPS I WAS STANDING ON. WE HAVE NO WAY TO PREVENT OUTSIDE AIR (CONTAINING EXHAUST FUMES OR ANY OTHER HARMFUL PRODUCT PRESENT IN THE AIR) FROM FREE FLOWING INTO RV LIVING QUARTERS WITH FURNACE FAN ON OR OFF. KEYSTONE AND SELLING DEALER REFUSES TO REMEDY THIS LIFE THREATENING CONDITION. KEYSTONE CONTINUES TO STATE THEY BUILT OUR RV TO CODE AND RECENTLY KEYSTONE TECHNICAL MANAGER STATED TO ME AS OTHER TIMES, A FURNACE AIR DUCT IS NOT REQUIRED TO BE INSTALLED IN THE FURNACE SYSTEM. ATWOOD THE FURNACE MANUFACTURER RECENTLY EMAILED ME "DID YOU CONTACT KEYSTONE? THEY INSTALLED THE FURNACE WRONG." KEYSTONE REFUSES TO INSTALL A DUCT. *TR
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Consequence & remedy
Consequence: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE15018 · Emergency Exit Obstruction
Opened May 1, 2015 · Closed Jul 21, 2015
Status: closed (inferred from source dates) · Equipment:recreational Vehicle/trailer
The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equipped with as many as three (3) emergency exits, often including the window adjacent to the rear window in question.ODI further notes that Federal Motor Vehicle Safety Standards (FMVSS) do not apply to this case, as no emergency exits are required for this vehicle.However, the window is clearly marked as an emergency exit, yet may not function as one.Misleading signage may lead to a delay in occupant egress and pose an undue risk to safety.Keystone's recall (15V-409) to remove the label marking the window as an emergency exit or to replace the window will eliminate the risk of an occupant mistaking the subject window as an emergency exit and result in one of the functioning emergency exits being used.Keystone's actions resolve the issue raised by this investigation and therefore this investigation is closed.The ODI reports cited in this investigation can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification number:10692688. Note:Complaint number 10583668 was erroneously associated with this investigation when opened.
Additional source detail variants (2)
Equipment:recreational Vehicle/trailer
The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equipped with as many as three (3) emergency exits, often including the window adjacent to the rear window in question.ODI further notes that Federal Motor Vehicle Safety Standards (FMVSS) do not apply to this case, as no emergency exits are required for this vehicle.However, the window is clearly marked as an emergency exit, yet may not function as one.Misleading signage may lead to a delay in occupant egress and pose an undue risk to safety.Keystone's recall (15V-409) to remove the label marking the window as an emergency exit or to replace the window will eliminate the risk of an occupant mistaking the subject window as an emergency exit and result in one of the functioning emergency exits being used.Keystone's actions resolve the issue raised by this investigation and therefore this investigation is closed.The ODI reports cited in this investigation can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification number:10692688. Note:Complaint number 10583668 was erroneously associated with this investigation when opened.
Equipment:recreational Vehicle/trailer
The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equipped with as many as three (3) emergency exits, often including the window adjacent to the rear window in question.ODI further notes that Federal Motor Vehicle Safety Standards (FMVSS) do not apply to this case, as no emergency exits are required for this vehicle.However, the window is clearly marked as an emergency exit, yet may not function as one.Misleading signage may lead to a delay in occupant egress and pose an undue risk to safety.Keystone's recall (15V-409) to remove the label marking the window as an emergency exit or to replace the window will eliminate the risk of an occupant mistaking the subject window as an emergency exit and result in one of the functioning emergency exits being used.Keystone's actions resolve the issue raised by this investigation and therefore this investigation is closed.The ODI reports cited in this investigation can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification number:10692688. Note:Complaint number 10583668 was erroneously associated with this investigation when opened.
2014 Keystone Montana Mountaineer Problems, Complaints & Recalls | Skip That Year
Illustration