DT: RV, 5TH WHEEL COUGAR MADE BY KEYSTONE RV COMPANY IN GOSHEN HAD A PROBLEM WITH THE FRAME. WHILE DRIVING THE I-BEAM FRAMES WERE BUCKLED INWARD. THERE WAS AN ADVISORY SERVICE BULLETIN #00-9 ON THIS ISSUE. BUT THE CONSUMER WAS NEVER NOTIFIED BY KEYSTONE OR THE DEALER. THE DEALER HAS INSISTED THAT VEHICLE COULD NOT BE DRIVE…
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DT: RV, 5TH WHEEL COUGAR MADE BY KEYSTONE RV COMPANY IN GOSHEN HAD A PROBLEM WITH THE FRAME. WHILE DRIVING THE I-BEAM FRAMES WERE BUCKLED INWARD. THERE WAS AN ADVISORY SERVICE BULLETIN #00-9 ON THIS ISSUE. BUT THE CONSUMER WAS NEVER NOTIFIED BY KEYSTONE OR THE DEALER. THE DEALER HAS INSISTED THAT VEHICLE COULD NOT BE DRIVEN DUE TO CRACKS. THE CONSUMER HAD TO BUY A NEW TRAILER.*AK THE SHACKLES ATTACHING THE LEAF SPRINGS TO THE MAIN FRAME WERE CRACKED/BROKEN AND SEPARATING FROM THE FRAME. THE CONSUMER'S INSURANCE COMPANY DEEMED THE TRAILER A TOTAL LOSS AND PAID THE CONSUMER $14,756.00, THE COST OF A USED TRAILER. *NM
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2001 Keystone Laredo Problems, Complaints & Recalls | Skip That Year