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2023 Keystone Cougar

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
1Owner complaints

Model-year median: 4.5

1Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Structure
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Structure complaints

1 reports
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10 miles · Mar 28, 2024
Structure

The contact owns a 2023 Keystone Cougar. The contact stated that the emergency exit window casing was too long and the inside window glass did not fit evenly. The contact stated that the window casing was unusually wider than the frame unit. The contact received recall NHTSA Campaign Number: 23V169000 (Structure). The recall re…

Read full complaint

The contact owns a 2023 Keystone Cougar. The contact stated that the emergency exit window casing was too long and the inside window glass did not fit evenly. The contact stated that the window casing was unusually wider than the frame unit. The contact received recall NHTSA Campaign Number: 23V169000 (Structure). The recall repair was completed. However, excessive caulking and screws were applied, and the recall repair was not completed proficiently. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 10.

NHTSA ODI #11579994

Official recalls

1

23V169000 · Structure:emergency:escape/egress/exit

Mar 16, 2023

Keystone RV Company (Keystone) is recalling certain 2022-2023 Cougar travel trailers. These vehicles may have been manufactured without an emergency exit window.

Consequence & remedy

Consequence: Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.

Remedy: Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.