A STRUCTURAL FAILURE OF THE FRAME - OUR 2002 KEYSTONE MONTANA 5TH WHEEL TRAILER MODEL 2955RL, VIN#[XXX] HAD MULTIPLE WELDS BREAK AND CRACK IN THE KINGPIN AREA AND UNDER THE BEDROOM OF THE TRAILER. THIS ALLOWED THE SIDEWALLS TO DROP AND THE KINGPIN TO OSCILLATE UP AND DOWN LIKE IT WAS ATTACHED TO A DIVING BOARD. THE OSCILLATION …
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A STRUCTURAL FAILURE OF THE FRAME - OUR 2002 KEYSTONE MONTANA 5TH WHEEL TRAILER MODEL 2955RL, VIN#[XXX] HAD MULTIPLE WELDS BREAK AND CRACK IN THE KINGPIN AREA AND UNDER THE BEDROOM OF THE TRAILER. THIS ALLOWED THE SIDEWALLS TO DROP AND THE KINGPIN TO OSCILLATE UP AND DOWN LIKE IT WAS ATTACHED TO A DIVING BOARD. THE OSCILLATION CAUSED A PARTITION TO BE PUSHED THROUGH THE CEILING. THIS FAILURE MADE THE TRAILER UNSAFE FOR TOWING UNTIL EMERGENCY REPAIRS WERE MADE. PICTURES OF THE WELD FAILURES ARE AVAILABLE. AT THE TIME OF THE FAILURE WE WERE 300 MILES FROM HOME IN BAKERSFIELD, CA. THE ONLY DEALER IN THE AREA WAS RELUCTANT TO REPAIR VEHICLES SOLD BY OTHER DEALERS. TEMPORARY REPAIRS WERE MADE BY AN INDEPENDENT REPAIR SHOP WHICH WAS RECOMMENDED TO US. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2002 Keystone Cougar Problems, Complaints & Recalls | Skip That Year