NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
26 reportsClear category filterMileage unknown · Feb 28, 2022
StructureSuspension
Frame is rotted out. Vehicle is well maintained and it is upsetting. After spending good money for a reputable brand, the frame did not last. It is not drivable and is unsafe to be on the road. It is not safe to travel with my family. Everyone I know that has these years wrangler TJ model has this problem. Lower and upper contr…
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Frame is rotted out. Vehicle is well maintained and it is upsetting. After spending good money for a reputable brand, the frame did not last. It is not drivable and is unsafe to be on the road. It is not safe to travel with my family. Everyone I know that has these years wrangler TJ model has this problem. Lower and upper control arms need to be welded back because they rotted off.
NHTSA ODI #11454402
148,868 miles · Mar 25, 2021
SteeringStructureSuspension
PURCHASED A 2002 JEEP FROM TWIN RIVERS AUTO SALES, I DID NOT RECEIVE A VEHICLE DISCLOSURE REPORT AND IT WAS SOLD TO ME WITH A CONTROL ARM BRACKET THAT WAS DAMAGED WAS NOT ATTACHED TO THE FRAME WHICH MAKES DRIVING THE VEHICLE IMPOSSIBLE IT IS NOT ATTACHED TO FRAME WHICH COULD HAVE CAUSE OTHER'AND MYSELF EXTREME HARM OR DEATH. I W…
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PURCHASED A 2002 JEEP FROM TWIN RIVERS AUTO SALES, I DID NOT RECEIVE A VEHICLE DISCLOSURE REPORT AND IT WAS SOLD TO ME WITH A CONTROL ARM BRACKET THAT WAS DAMAGED WAS NOT ATTACHED TO THE FRAME WHICH MAKES DRIVING THE VEHICLE IMPOSSIBLE IT IS NOT ATTACHED TO FRAME WHICH COULD HAVE CAUSE OTHER'AND MYSELF EXTREME HARM OR DEATH. I WAS NOT INFORMED OF ANY PROBLEM WITH FRAME, AFTER PURCHASE THE DEALERSHIP TOLD ME TO TAKE IT TO ZIEBART AND IT WOULD BE UNDERCOATED FOR FREE, THEY TRIED TO COVER UP WITH THE UNDERCOATING WHERE THE CONTROL ARM BRACKET BECAME DETACHED FROM THE FRAME ALONG WITH OTHER DEFECTS IN THE FRAME I WAS ONLY ABLE TO DRIVE THE JEEP FROM DEALERSHIP TO ZIEBARTS FOR THE UNDERCOATING AND THEN HAD TO HAVE TOWED TO MY HOUSE DUE TO THE STABILIZER LINK BREAKING BECAUSE OF THE CONTROL ARM BRACKET BREAKING AWAY FROM FRAME DUE TO RUST, . I'VE TRIED CALL THE DEALERSHIP MANY TIMES WITH NO REPLY. I AM THANKFUL THAT NO ONE WAS INJURED OR DEAD IF THIS WOULD'VE HAPPENED WHILE I WAS DRIVING ON HWY, THE PURCHASE PRICE WAS 6700.00 AND THEN ADDITIONAL 5 NEW TIRES 600.00 AND TWO LEAKING AND BENT RIMS AT 75.00 FOR A TOTAL OF 7375.00 ON A UNSAFE VEHICLE WHICH THE DEALERSHIP NEW ABOUT . I AM EXTREMELY DISAPPOINTED, AND FRUSTRATED WITH THIS SITUATION. I NEED HELP GETTING THIS RESOLVED BUT THEY WILL NOT RERUN MY CALLS AND HAVE HUNG UP ON ME I HAVE PHOTOS AND A INSPECTION SAYING THAT IT WAS SAFE WHEN FAR FROM BEING SAFE POINT BLANK THIS DEALERSHIP SOLD ME A VEHICLE THAT WAS U SAFE FOR OTHERS AND MYSELF TO BE ON THE ROAD SO NOW I AM OUT ALL OF THIS MONEY AND I CAN'T DRIVE THE VEHICLE PLEASE INVESTIGATE THIS SITUATION SO THAT THEY CAN NOT DUE BUSINESS IN THIS MANNER AND I CAN RESOLVE THIS WITH EITHER GIVING ME BACK MY COST OF THE JEEP AND TIRES AND RIMS . I DON'T KNOW WHAT ELSE TO DO OR WHO TO CONTACT IN TRYING TO GET MY MONEY BACK IT IS A LOT OF MONEY FOR A JEEP I CAN'T DRIVE
NHTSA ODI #11404830
200,000 miles · Feb 18, 2020
StructureVehicle Speed Control
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE SHOWED SEVERE RUST FROM THE FRONT TO THE REAR OF THE VEHICLE. ADDITIONALLY, THE LEAF SPRING ON THE PASSENGER'S SIDE OF THE VEHICLE WAS FRACTURED. THE …
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TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE SHOWED SEVERE RUST FROM THE FRONT TO THE REAR OF THE VEHICLE. ADDITIONALLY, THE LEAF SPRING ON THE PASSENGER'S SIDE OF THE VEHICLE WAS FRACTURED. THE CONTACT ALSO STATED THAT THE SUBFRAME ON THE DRIVER AND PASSENGER'S SIDE OF THE VEHICLE SHOWED A 60% FRACTURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA ODI #11309977
Mileage unknown · Aug 26, 2019
Structure
THE DESIGN OF THE VEHICLE FRAME WAS FAULTY FROM THE ORIGINAL PURCHASE WHERE WATER AND DIRT CAN ENTER THE FRAME BUT NO WAY TO EXIT THEREFORE BECOMING TRAPPED TO ALLOW RUST TO FORM FROM THE INSIDE OF FRAME. THIS NOT ONLY PROMOTES BUT ALLOWS THE LIFE OF THE FRAME TO BECOME DANGEROUSLY WEAK AND IF IN A ACCIDENT NOT TO WITH STAND A I…
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THE DESIGN OF THE VEHICLE FRAME WAS FAULTY FROM THE ORIGINAL PURCHASE WHERE WATER AND DIRT CAN ENTER THE FRAME BUT NO WAY TO EXIT THEREFORE BECOMING TRAPPED TO ALLOW RUST TO FORM FROM THE INSIDE OF FRAME. THIS NOT ONLY PROMOTES BUT ALLOWS THE LIFE OF THE FRAME TO BECOME DANGEROUSLY WEAK AND IF IN A ACCIDENT NOT TO WITH STAND A IMPACT AND CREATE A SITUATION WHERE LIFE OR HARM TO PERSONS INCREASE.
NHTSA ODI #11246518
200,000 miles · Aug 6, 2019
Structure
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO WATERMARK CHRYSLER DODGE JEEP RAM (LOCATED AT 1055 CROSSING PL, MADISONVILLE, KY 42431, (270) 875-4432), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
NHTSA ODI #11242098
102 miles · Jul 19, 2019
StructureSuspensionUnknown Or Other
THE FRAME IS ROTTING TERRIBLY AND THE FRONT CONTROL ARMS ARE ABOUT TO CRACK OFF AND THE TRANS/SKID PLATE HAS ALREADY RUSTED THROUGH CAUSING THE TRANSFER CASE AND TRANS TO FALL OFF OF THE FRAME, VEHICLE WAS CITY DRIVING WHEN THIS HAPPEND
NHTSA ODI #11233297
92,000 miles · Mar 8, 2019
Structure
EXCESSIVE FRAME ROT DUE TO POOR DESIGN BY MANUFACTURER.
NHTSA ODI #11185046
146,839 miles · Sep 26, 2017
StructureSuspensionUnknown Or Other
I KNOW THE JEEP IS A 2002, BUT THIS RUSTING, TO BE THIS BAD, HAD TO HAVE STARTED AWHILE AGO. I WENT TO HAVE TWO NEW TIRES INSTALLED AND WAS TOLD BY THE SHOP THAT THEY COULD NOT JACK OR LIFT THE VEHICLE DUE TO THE RUST. THIS IS PART OF THE FRAME, GOD FORBID IF IT WOULD HAVE FAILED. IT IS SO RUSTED THAT I CAN PUT MY FINGER THROUGH…
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I KNOW THE JEEP IS A 2002, BUT THIS RUSTING, TO BE THIS BAD, HAD TO HAVE STARTED AWHILE AGO. I WENT TO HAVE TWO NEW TIRES INSTALLED AND WAS TOLD BY THE SHOP THAT THEY COULD NOT JACK OR LIFT THE VEHICLE DUE TO THE RUST. THIS IS PART OF THE FRAME, GOD FORBID IF IT WOULD HAVE FAILED. IT IS SO RUSTED THAT I CAN PUT MY FINGER THROUGH THE FRAME IN SPOTS. I DO NOT USE THE JEEP FOR OFF ROAD ACTIVITIES NOR PARK IT IN THE OCEAN. I ALSO WASH THE ROAD SALT OFF DURING THE WINTER. I HAVE INCLUDED PICTURES OF THE RUSTED PASS SIDE AND THE NOT TOO RUSTED DRIVER SIDE. THIS IS JUST AN AROUND TOWN VEHICLE. THIS IS RIDICULOUS AND JEEP SHOULD BE ASHAMED TO RELEASE A VEHICLE WITH SUCH A DANGEROUS DEFECT. I WONDER IF THIS IS A VEHICLE FROM A FLOOD. FOR THIS AMOUNT OF DETERIORATION, I WOULD NOT DOUBT IT AND I WILL TRY TO FIND OUT. THANKS FOR ANY HELP YOU CAN PROVIDE.
NHTSA ODI #11029924
140,000 miles · Aug 23, 2017
Structure
THE MAIN RIGHT SIDE FRAME SUPPORT FOR THE CENTERLINE SKID PLATE/TRANSMISSION RUSTED FROM THE INSIDE OUT. THIS RESULTED IN ALMOST DROPPING THE SKID PLATE AND TRANSMISSION WHILE THE VEHICLE WAS IN MOTION. I WOULD DEARLY LOVE TO KNOW WHY JEEP SOLD VEHICLES THAT BEGIN RUSTING WHERE IT CAN'T BE FOUND UNTIL CATASTROPHIC DAMAGE OCCUR…
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THE MAIN RIGHT SIDE FRAME SUPPORT FOR THE CENTERLINE SKID PLATE/TRANSMISSION RUSTED FROM THE INSIDE OUT. THIS RESULTED IN ALMOST DROPPING THE SKID PLATE AND TRANSMISSION WHILE THE VEHICLE WAS IN MOTION. I WOULD DEARLY LOVE TO KNOW WHY JEEP SOLD VEHICLES THAT BEGIN RUSTING WHERE IT CAN'T BE FOUND UNTIL CATASTROPHIC DAMAGE OCCURS.
NHTSA ODI #11019117
60,413 miles · Jul 10, 2017
Structure
FOUND DURING VEHICLE INSPECTION FOR OTHER REPAIRS. CALLED CHRYSLER AND WAS TOLD THAT VEHICLE HAD TO BE TAKEN TO A DEALER AND WAS GIVEN CASE# 31813048 DEALER INSPECTED (SEE FILE BELOW) ON 7-10-17 CALLED CHRYSLER 800-992-1997 AND SPOKE WITH BRI, SHE SAID THAT THERE IS NO COVERAGE AVAILABLE THROUGH CHRYSLER. I FIND WITH MILEAGE …
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FOUND DURING VEHICLE INSPECTION FOR OTHER REPAIRS. CALLED CHRYSLER AND WAS TOLD THAT VEHICLE HAD TO BE TAKEN TO A DEALER AND WAS GIVEN CASE# 31813048 DEALER INSPECTED (SEE FILE BELOW) ON 7-10-17 CALLED CHRYSLER 800-992-1997 AND SPOKE WITH BRI, SHE SAID THAT THERE IS NO COVERAGE AVAILABLE THROUGH CHRYSLER. I FIND WITH MILEAGE AND KNOWING THAT I KEEP MY CAR INSIDE DURING WINTER WEATHER CONDITIONS AND HAVE MAINTAINED VEHICLE AS PER CHRYSLER THAT THIS SHOULD NOT HAVE HAPPENED.
NHTSA ODI #11003995