2015 Jeep Renegade

SINCE I HAVE PURCHASED THE CAR IT SOMETIMES STOPS DEAD IN ITS TRACK AS I START TO DRIVE. I AM USUALLY GOING SLOW WHEN THIS HAPPENS. I TOOK IT IN AND WAS TOLD THE SOFTWARE HAD TO BE UPDATED AND I HAD A LOT OF THEM. NOW, THE AIR BROKE AND ALL OF A SUDDEN THE CAR STARTED OVERHEATING. I HAD TO PULL OVER AND WAIT FOR SERVICE. I AM WAITING TO HEAR BACK WHAT THE PROBLEM IS NOW. CONSIDERING TURNING THE CAR IN.

THE TRANSMISSION SLAMS INTO GEAR BETWEEN FIRST AND SECOND GEAR. WHEN TURNING THE TRANSMISSION HAS SHIFTED INTO NEUTRAL RESULTING IN LOSS OF POWER. INABILITY TO ACCELERATE. HAS HAPPENED 5 TIMES. THE LAST TIME ALMOST RESULTED IN MY VEHICLE BEING HIT DURING A LEFT TURN WITH MY CHILDREN IN THE VEHICLE. TRANSMISSION HAS BEEN REPAIRED ONCE ALREADY. COMPUTER UPDATES DONE AND SINCE THE UPDATES IT IS WORSE THAN BEFORE. FEEL THAT THE VEHICLE IS BECOMING UNSAFE FOR ME AND MY FAMILY

THIS IS MY 2ND COMPLAINT AGAINST THIS VEHICLE REFERENCE NUMBER (FEBRUARY 21 2017 NHTSA ID NUMBER: 10956054). THE CAR WILL OCCASSIONALY SIMPLY STOP WHILE HIGHWAY DRIVING, BUT THE NORMAL PROBLEM IS QUITTING AS WE ARE ACCELERATING FROM A STOP SIGN OR LIGHT. THIS CAR WAS IN THE SHOP IN FEBRUARY FOR OVER A WEEK, WHERE THEY SERVICED A RECALL. THE PART WAS BACK ORDERED AND ONLY BEING INSTALLED WHERE THE VEHICLE WAS HAVING PROBLEMS. MY WIFE IS CURRENTLY DRIVING HER CAR BACK FROM SOUTH CAROLINA AND HAS HAD THIS ISSUE TWICE SINCE LEAVING. IT IS NOT THROWING ANY INDICATORS, WARNINGS OR SOUNDS.

RECENTLY HAD MY APARTMENT BROKEN INTO AND ONE OF THE THINGS STOLEN WAS MY 2015 JEEP RENEGADE KEYLESS ENTRY/START KEY FOB. SINCE THIS PERSON KNOWS WHERE I LIVE I NEEDED TO HAVE MY FOB RESET AND THE STOLEN ONE DELETED FROM THE MEMORY. TURNS OUT FOR THE JEEP RENEGADE ONLY THE EXISTING FOBS CAN NOT BE REMOVED FROM THE MEMORY UNLESS THEY HAVE THE PHYSICAL FOB. NOW I HAVE TO FEAR THAT MY CAR CAN BE STOLEN AND BROKEN INTO AT ANY TIME AS I AM UNABLE TO MOVE ANYTIME SOON. JEEP IS AWARE OF THIS PROBLEM AND STATES THERE IS SIMPLY NOTHING THEY CAN DO ABOUT IT AND IT HAS BEEN FIXED IN NEWER MODELS. I HAVE GOTTEN ZERO SUGGESTIONS AS TO HOW TO PROCEED SO MY CAR IS NOT STOLEN OR DAMAGED BY THE CREEP WHO HAS MY FOB. THE COMPUTER IN THE CAR CANNOT BE COMPLETELY RESET TO MAKE A WHOLE NEW SET OF FOBS SINCE THE VIN ON THE RENEGADE DOES NOT ALLOW FOR TOTAL RESET OF KEYLESS SYSTEM.

BRAKES: BRAKES MAKING NOISE WHILE CAR IS IN MOTION SINCE PURCHASE; SEVERE ROTOR WEAR AND MALFUNCTION SIX MONTHS AFTER PURCHASE; ROTORS DEEPLY GOUGED AND GLAZED BLUE 12 MONTHS AFTER PURCHASE; BRAKE FUNCTION IN SERIOUS DECLINE; TWO THIRD PARTY MECHANICS CONFIRMED; JEEP DENIES THERE IS A PROBLEM AND REFUSES TO ADDRESS. TRANSMISSION: (ALL ISSUES WHILE CAR IS IN MOTION - BOTH WHILE DRIVING FORWARD AND IN REVERSE) AUDIBLE THUDS, CLUNKS, "BICYCLE CHAIN" NOISE, DELAY 10-30 SECONDS WHEN CHANGING GEARS, GEARS SLIPPING WHILE IN MOTION (WITH INDICATOR LIGHT), ACCELERATION (DUE TO DOWN SHIFTING) AFTER BRAKING (IN STOP-AND-GO TRAFFIC) BUT I'M NOT STEPPING ON THE GAS PEDAL; WHEN STARTING FROM A FULL STOP (AT A TRAFFIC LIGHT) I PUSH ON THE GAS PEDAL BUT THE CAR DOESN'T MOVE, THEN LURCHES FORWARD AND CLUNKS); BACKING UP IN REVERSE, WHEN PUTTING THE CAR INTO DRIVE AND TRYING TO MOVE, THE CAR TAKES UP TO 30 SECONDS TO RECOGNIZE THIS BUT STILL CLUNKS AND LURCHES FORWARD ELECTRICAL: SEVERAL INDICATOR LIGHTS (SUCH AS THE ICY CONDITIONS INDICATOR) WORKED IN THE FIRST FEW MONTHS BUT NO LONGER WORK; REMOTE ENTRY ACCESS IS INTERMITTENT AT BEST (I HAVE TO BE PRACTICALLY TOUCHING THE CAR WITH MY REMOTE TO UNLOCK IT); SOMETIMES THE CAR DOESN'T ACKNOWLEDGE THERE IS REMOTE ENTRY AT ALL; THE ABILITY TO ADJUST THE DRIVERS SIDE SEAT (SEAT RECLINE, SEAT POSITION) HAS FAILED AT TIMES (MOST RECENTLY I WAS ON A FERRY BOAT AND HAD PUT THE SEAT BACK TO NAP (CAR WAS OFF/PARKED) AND THE SEAT WOULD NOT GO BACK UP INTO A REGULAR DRIVING POSTION - HAD TO RESTART THE CAR ON/OFF SEVERAL TIMES BEFORE THE ABILITY WAS RESTORED); TWICE IN DECEMBER 2016 THE ENTIRE DASH COMPUTER GAVE ME A WARNING THAT THERE WAS A SYSTEM ISSUE (WHILE DRIVING ON THE FREEWAY) AND IT SHUT DOWN AND REBOOTED WHILE I WAS DRIVING; WHEN STARTING THE CAR EVERY SINGLE LIGHTING DASH WARNING LIGHT COMES ON AND FLASHES OVER AND OVER (5 MINS)

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING 30 MPH, THERE WAS A STRONG VIBRATION AND THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE MADE A GRINDING NOISE WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE PROGRAM NEEDED TO BE UPDATED FOR THE ENGINE AND TRANSMISSION. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE AT A STOP LIGHT, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE DRIVER SIDE SEAT BELT FAILED TO RETRACT. IN ADDITION, THERE WAS WHITE SMOKE COMING FROM THE ENGINE, WHICH CAUSED THE VEHICLE TO STALL. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT BELT NEEDED TO BE REPLACED. IT WAS UNKNOWN WHAT CAUSED THE SMOKE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT PROVIDED.

ON THREE SEPARATE OCCASIONS SINCE DECEMBER 29TH, 2016, MY JEEP RENEGADE HAS HAD DANGEROUS DRIVETRAIN/TRANSMISSION ISSUES. VEHICLE'S 9 SPEED AUTOMATIC TRANSMISSION WILL UNEXPECTEDLY STOP SHIFTING, ACCOMPANIED BY "CHECK ENGINE" AND "CHECK TRANSMISSION" WARNINGS ON THE DASH. OCCURS RANDOMLY DURING NORMAL OPERATION, AT MULTIPLE SPEEDS. VEHICLE WILL NOT DOWNSHIFT, CAUSING LACK OF ABILITY TO ACCELERATE TO STAY WITH TRAFFIC. ISSUE SUBSIDES AFTER PARKING OVERNIGHT. BROUGHT VEHICLE TO TWO DIFFERENT DEALERSHIPS, WHERE SOFTWARE UPDATES AND A "FLASH" OF THE TRANSMISSION WAS COMPLETED. DEALERSHIPS WERE UNABLE TO IDENTIFY THE CAUSE OF THE ISSUE, EVEN THOUGH I WAS ABLE TO DRIVE TO DEALERSHIP WHILE THE ISSUE WAS HAPPENING ON ONE OCCASION. JEEP WARRANTY OFFICE HAS NOT OFFERED ANY RESOLUTION TO THE RECURRING UNSAFE TRANSMISSION ISSUE AFTER MULTIPLE COMPLAINTS VIA EMAIL AND TELEPHONE.

AFTER VEHICLE IS AT OPERATING TEMP. VEHICLE STOPPED AT LIGHT, TURNING LEFT AND ACCELATERING AWAY, THE TRACTION CONTROL LIGHT COMES ON AND VEHICLE LOSES POWER LIKE IT WANTS TO HALT VEHICLE FOR 5-10 SECONDS. I WAS ABLE TO PULL OVER BIT, RELEASE ACCELERATION PEDAL, AND REAPPLIED TO REGAIN FULL FUNCTION AND ACCELERATION. HAPPENS EITHER TURNING RIGHT OR LEFT ON DRY PAVEMENT. RENEGADE HAS BEEN TO THE DEALERSHIP FIVE TIMES. SERVICE MANAGER ROAD TESTED VEHICLE AND VERIFIED CONCERN. DEALERSHIP HAD A TECH ADVISOR STATE THAT THEY ARE AWARE OF THE PROBLEM, IT IS INHERENT WITH RENEGADES. FCA CURRENTLY HAS NO KNOW APPLICATION TO CORRECT THIS UNSAFE CONDITION. HAVE HAD VEHICLE TO DEALERSHIP APRIL, 2016,JULY, 2016, OCTOBER 2016, FEBRUARY 2017 AND MARCH 2017.