2015 Jeep Renegade

I purchased in 2015 (Jeep Renegade). The dealership promised a “lifetime warranty” for the duration of my ownership, but despite repeated service visits over the past 10 years for persistent electrical problems, they have refused to honor this warranty. It has come to my recent attention that the two major reasons jeep has stopped making the Renegade was due to electrical and engine issues. Both issues with my car never told to me, and games are being played. Key points: I have complete documentation: purchase receipts, service records, text messages, and emails confirming the warranty and the repeated service attempts. The dealership now claims they have no record of my purchase. I was assured by a service representative that the issues were covered under warranty so I brought it there time and time again. The last time I brought it in the representative was working on it under warranty, but the representative was later terminated while still working to resolve the problem. These service manager, Keri has played games to avoid repairs and has even tried to tell me that I didnt buy my car there when I have proof I did. She said my receipts mean nothing and aren't proof. Its been a non stop headache for almost 10 years when all they had to do was be honest from the beginning. This car has had these problems on and off since 2017 and caused the dealer to have to replace the engine due to this parasitic draw. Each time pretending to fix it and not doing so. These issues have caused significant inconvenience, expenses, and emotional stress over a decade. I would like to explore: Enforcing the lifetime warranty and having the electrical issues properly fixed free of charge Pursuing remedies under Tennessee’s consumer protection laws for unfair or deceptive trade practices. Discussing compensation for damages resulting from the dealership’s repeated failures to repair the vehicle. I am fully prepared to provide all documentation, a detailed timeline of events

The contact owns a 2015 Jeep Renegade. While the contact's husband was driving at an undisclosed speed, the engine seized. The contact stated several unknown warning lights were illuminated. The contact's husband attempted to restart the vehicle; however, the vehicle failed to restart. The contact stated that after several attempts, the vehicle eventually started. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed shift solenoid number 5 control circuit range performance. The contact was informed that the shift solenoid number 5 circuit range performance needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 83,300.

Complaint Summary: I brought my 2015 Jeep Renegade Trailhawk (VIN: [XXX] ) to AutoNation CDJR Roseville on May 17, 2025, for the U90 emissions recall. The catalytic converter was replaced, and the PCM software was updated. However, the U0402 diagnostic trouble code (implausible data received from TCM) remains stored. This code has been persistent and prevents the vehicle from passing California emissions, which is required for my registration as the car was transferred from out-of-state. The service advisor initially stated that the TCM was updated, but later corrected himself and admitted the TCM already had the latest version and was not reprogrammed. I have not been given written confirmation that the TCM software or wiring was verified or addressed. I am concerned the dealership is refusing to properly resolve this under recall and is instead recommending a full transmission replacement without supporting mechanical codes or verifying the emissions system software/communication is compliant. I’m requesting FCA’s assistance, and the BAR in California to enforce the complete and proper execution of the U90 recall and resolution of the U0402 code under recall scope. Please help ensure the vehicle is brought into emissions compliance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The 2015 Jeep Renegade has had a vibrating sensation since I purchased it used in 2021 from an auto dealership. The vibrations got stronger as time went on. The issue was finally determined what caused the vibrations in May, 2025 and confirmed by an independent mechanic. The vehicle was inspected by a Jeep dealer previously. The vehicle was not inspected by the police or insurance representatives. The auto needed a new Engine Motor Mount. A new one was installed on the front right side, engine mount. The auto is available for inspection. My safety and the safety of others was put at risk because a failed mount leads to excessive engine movement, which can damage other components, affect handling, and lead to accidents.

The Evaporative Emissions System (EVAP system), including components such as the charcoal canister, purge valve, and/or fuel tank venting system, appears to be malfunctioning. The vehicle is available for inspection upon request. After refueling the vehicle completely, it will stall or shut off unexpectedly while driving, which could cause a collision, particularly in traffic or at highway speeds. This sudden loss of power places myself, my passengers, and other drivers at significant risk. The vehicle has been inspected by an independent mechanic, but not by the manufacturer, police, or insurance representatives. No warning lights, error messages, or advance symptoms were present prior to the vehicle stalling. The issue first occurred around 2022.

The contact owns a 2015 Jeep Renegade. The contact stated that after having an oil change, the engine started to misfire. The contact stated while driving 75 MPH, the vehicle decelerated to 15 MPH and failed to accelerate as needed. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that a multi-air actuator replacement was needed. The part was on backorder. The vehicle was not repaired. The contact stated that DTC: P0304, P106B, and P1064 were retrieved and were related to the failure. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 145,000.