NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
511 reports64,000 miles · Jul 27, 2017
Fuel/propulsion System
DRIVING ALONG AT ABOUT 40 MPH ON A RURAL ROAD ON VACATION OUT WEST WHEN THE VEHICLE QUIT ACCELERATING. COASTED TO ROADSIDE. UPON TURNING VEHICLE OFF, MADE SOUNDS FOR A WHILE. LET IT REST AND TRIED TO RESTART ON MULTIPLE OCCASIONS. NO LUCK. THE VEHICLE WAS TOWED AND DEALERSHIP SAID THE FUEL PUMP HAD TO BE REPLACED. MILEAGE WAS 64…
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DRIVING ALONG AT ABOUT 40 MPH ON A RURAL ROAD ON VACATION OUT WEST WHEN THE VEHICLE QUIT ACCELERATING. COASTED TO ROADSIDE. UPON TURNING VEHICLE OFF, MADE SOUNDS FOR A WHILE. LET IT REST AND TRIED TO RESTART ON MULTIPLE OCCASIONS. NO LUCK. THE VEHICLE WAS TOWED AND DEALERSHIP SAID THE FUEL PUMP HAD TO BE REPLACED. MILEAGE WAS 64K. THE FUEL PUMP IS NOT CONSIDERED PART OF THE POWER TRAIN SO THIS WAS NOT COVERED UNDER WARRANTY.
NHTSA ODI #11011125
Mileage unknown · Jul 25, 2017
Seat Belts
BACK SEAT BELTS DOES NOT WORK WON'T RETRACT PROPERLY SO I CAN'T BUCKLE MY BABY CAR SEAT IN.ALREADY HAD THEM REPLACED AND THEY ARE STILL DOING THE SAME THING
NHTSA ODI #11010434
3,000 miles · Jul 17, 2017
Power Train
VEHICLE UNPREDICTABLY SHIFTS HARD IN DRIVE AND REVERSE. CAR JERKS WHEN BACKING OUT OR PULLING OUT OF A PARKING SPOT, ACCELERATING AFTER MAKING A COMPLETE STOP, AND LESS FREQUENTLY, WHEN ACCELERATING ON THE HIGHWAY AT APPROXIMATELY 20-30 MPH. DATE AND MILEAGE OF INCIDENT IS THE DATE OF FIRST OCCURRENCE TO THE BEST THAT I CAN RECA…
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VEHICLE UNPREDICTABLY SHIFTS HARD IN DRIVE AND REVERSE. CAR JERKS WHEN BACKING OUT OR PULLING OUT OF A PARKING SPOT, ACCELERATING AFTER MAKING A COMPLETE STOP, AND LESS FREQUENTLY, WHEN ACCELERATING ON THE HIGHWAY AT APPROXIMATELY 20-30 MPH. DATE AND MILEAGE OF INCIDENT IS THE DATE OF FIRST OCCURRENCE TO THE BEST THAT I CAN RECALL AND CONTINUES AT PRESENT ON A NEAR-DAILY BASIS CREATING INCREASED RISK OF ACCIDENTS.
NHTSA ODI #11005969
3,240 miles · Jul 11, 2017
Electrical SystemEngineExterior Lighting
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE THE VEHICLE WAS STATIONARY, IT STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHILE DRIVING AND WHILE STATIONARY. IN ADDITION, THERE WERE SEVERAL ELECTRICAL FAILURES WITH THE LIGHTING AND THE…
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TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE THE VEHICLE WAS STATIONARY, IT STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHILE DRIVING AND WHILE STATIONARY. IN ADDITION, THERE WERE SEVERAL ELECTRICAL FAILURES WITH THE LIGHTING AND THE DOOR LOCKS. ON A SEPARATE OCCASION, THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED. SEVERAL UNKNOWN DEALERS WERE CONTACTED ABOUT THE SERIES OF FAILURES OVER A PERIOD OF 15 MONTHS EVER SINCE THE VEHICLE WAS PURCHASED. THE DEALERS COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE MATTER WAS IN THE LEGAL DEPARTMENT OF CHRYSLER. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 3,240.
NHTSA ODI #11004264
5,000 miles · Jul 6, 2017
Air BagsEngineSteering
I HAVE HAD THE JEEP FOR 18 MONTHS, BOUGHT BRAND NEW, AND HAVE IN SHOP AT LEAST 14 TIMES. THE SCARIEST PROBLEM WAS WHEN I PULLED OUT INTO TRAFFIC, GOT UP TO ABOUT 35 MPH AND THE CAR WENT INTO "LOCKDOWN". CAR PUT ITSELF INTO NEUTRAL, AIR BAGS TURNED OFF, BRAKES DIDN'T WORK, AND JUST ABOUT EVERY OTHER SYSTEM TURNED OFF. THIS HAS HA…
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I HAVE HAD THE JEEP FOR 18 MONTHS, BOUGHT BRAND NEW, AND HAVE IN SHOP AT LEAST 14 TIMES. THE SCARIEST PROBLEM WAS WHEN I PULLED OUT INTO TRAFFIC, GOT UP TO ABOUT 35 MPH AND THE CAR WENT INTO "LOCKDOWN". CAR PUT ITSELF INTO NEUTRAL, AIR BAGS TURNED OFF, BRAKES DIDN'T WORK, AND JUST ABOUT EVERY OTHER SYSTEM TURNED OFF. THIS HAS HAPPENED 3 TIMES AND THE 1ST 3 TIMES, THEY KEPT SAYING IT WAS A SOFTWARE UPDATE. TURNED OUT THE ENGINE THERMOSTAT WAS READING IT WAS -40 DEGREES AND THIS CAUSED IT. NOW I HAVE A SERVICE TIRE PRESSURE SYSTEM WARNING, AFTER HAVING TO REPLACE ALL 4 TIRES AFTER ONLY 28K MILES. THIS IS AN UNSAFE VEHICLE AND HAVE BEEN TRYING TO WORK ON LEMON LAW IN FLORIDA, BUT NOW MY JEEP REP IS GONE AND LOOKS LIKE I HAVE TO START THE PROCESS OVER. WHY DOESN'T JEEP JUST RECOGNIZE THAT THIS IS A SEVERE SAFETY ISSUE AND I WON'T LET MY WIFE OR SON DRIVE THIS VEHICLE, BUT I NEED IT TO GET TO WORK, RISKING MY LIFE EVERY TIME I DRIVE IT.
NHTSA ODI #11003238
34,200 miles · Jun 30, 2017
Engine
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY JEEP (3156 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756) WHERE IT WAS DIAGNOSED THAT THE STAND MODULE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIR…
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TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY JEEP (3156 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756) WHERE IT WAS DIAGNOSED THAT THE STAND MODULE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND THE PARTS WERE UNAVAILABLE TO SHIP. THE APPROXIMATE FAILURE MILEAGE WAS 34,200.
NHTSA ODI #11002509
16,800 miles · Jun 21, 2017
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
SOMETIMES WHEN TURNING THE TRACTION CONTROL LIGHT TURNS ON AND THE CAR WILL NOT ACCELERATE EVEN WHEN THE ACCELERATOR IS DEPRESSED - LASTS MOMENTARILY THEN CORRECTS ITSELF
NHTSA ODI #11000392
27,219 miles · Jun 19, 2017
Electrical SystemEngineService Brakes
ONE PROBLEM I DEALT WITH WAS A CRACK ON MY FRONT WINDSHIELD FROM TOP TO BOTTOM, DEALERSHIP SHIP HAD ME BACK AND FORTH WITH THIS ! IT DOESN'T SHOW THAT SOMETHING HIT IT , THE OTHER PROBLEM IS THE RADIO TURN OFF WITH OUT ME ABLE TO TURN IT BACK ON WITH EVERYTHING ELSE GOING OFF AFTER THAT . MEANING I COULDN'T TELL THE SPEED I WA…
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ONE PROBLEM I DEALT WITH WAS A CRACK ON MY FRONT WINDSHIELD FROM TOP TO BOTTOM, DEALERSHIP SHIP HAD ME BACK AND FORTH WITH THIS ! IT DOESN'T SHOW THAT SOMETHING HIT IT , THE OTHER PROBLEM IS THE RADIO TURN OFF WITH OUT ME ABLE TO TURN IT BACK ON WITH EVERYTHING ELSE GOING OFF AFTER THAT . MEANING I COULDN'T TELL THE SPEED I WAS GOING AS I WAS DRIVING , GAS LEVEL , ANYTHING ELSE . AFTER IT TURN BACK ON THE EMERGENCY BREAK GOES OFF AND I'M ON THE FREEWAY AND ALMOST COST A SEROUS CRASH. THE LAST THIS THAT HAPPEN ON SATURDAY 6/17/2017 WAS THE SAME THING WITH THE RADIO GOING OFF AND AC NOT WORKING AT ALL AND OVER HEATING. TURN OFF MY CAR AND IT WAS LEAKING FROM THE RADIATOR. SECOND TIME I SEEN IT OVER HEAT AND LOW ON THE RADIATOR. I HAVE COMPLAIN MANY TIMES TO THE DEALERSHIP SHIP ABOUT ELECTRONIC PROBLEMS AND THE EMERGENCY BREAK SETTING OFF WHEN I'M ON THE FREEWAY . THE FRONT WINDSHIELD I COMPLAIN SINCE I GOT MY CAR . ALL THEY DID WAS HAVE ME BACK AND FORTH WITH IT . ALSO THE BACK SET SEATBELT SIT BELTS SOMETIMES LOCK WHERE YOU CAN'T PUT IT ON OR IT'S STUCK .
NHTSA ODI #11000014
25,000 miles · May 31, 2017
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
SEEING LOSS OF POWER LOUD MUFFLER AND UNDERCARRIAGE. RANDOM INDICATORS SUCH AS CHANGE OIL, POWER LOCKS AND DOORS, 4X4 NOT WORKING. HEAT AT 75 DEGREES BLOWS COLD AIR.
NHTSA ODI #10992427
13,000 miles · May 6, 2017
Unknown Or Other
HORN WORKS INTERMITTENTLY. TOOK IT INTO DEALER AND THEY REPLICATED THE PROBLEM AND PERFORMED A SOFTWARE UPDATE. WORKED FINE FOR A WEEK OR TWO, BUT INTERMITTENT INOPERABLE HORN ISSUES BEGAN AGAIN. SAFETY ISSUE WHEN IT'S NEEDED TO ALERT PEDESTRIANS OR VEHICLE THAT DON'T SEE YOU. ON TWO SEPARATE OCCASIONS, I BARELY AVOIDED A CARS T…
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HORN WORKS INTERMITTENTLY. TOOK IT INTO DEALER AND THEY REPLICATED THE PROBLEM AND PERFORMED A SOFTWARE UPDATE. WORKED FINE FOR A WEEK OR TWO, BUT INTERMITTENT INOPERABLE HORN ISSUES BEGAN AGAIN. SAFETY ISSUE WHEN IT'S NEEDED TO ALERT PEDESTRIANS OR VEHICLE THAT DON'T SEE YOU. ON TWO SEPARATE OCCASIONS, I BARELY AVOIDED A CARS THAT APPARENTLY DIDN'T SEE ME WHEN THEY CUT IN FRONT OF ME. ONCE WAS AT SLOW SPEED IN THE CITY AND THE OTHER WAS AT HIGH SPEED ON THE INTERSTATE. AN INOPERABLE HORN IS A SAFETY ISSUE. I HAVE TO SCHEDULE ANOTHER APPOINTMENT TO HOPEFULLY FIND THE PROBLEM.
NHTSA ODI #10983819
Official recalls
3Jul 20, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.
Consequence & remedy
Consequence: Without the proper amount of fasteners, the trailer hitch assembly may separate from the vehicle, and any towed vehicle may no longer be properly connected, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install two additional fasteners per side, free of charge. The recall began on October 13, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S62.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Aug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Renegade vehicles manufactured September 18, 2014, to June 25, 2015. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on September 30, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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