2010 Jeep Patriot Fwd

WHEN I GET UP TO SPEEDS BETWEEN 50-60MPH, I FEEL OUTSIDE AIR COMING THROUGH THE STEERING WHEEL COLUMN. THIS WINTER IT'S BEEN EXTREMELY COLD AND I'M NEEDING TO MOVE MY HANDS TOWARDS THE TOP OF THE STEERING WHEEL TO AVOID THE COLD AIR LEAKING IN. WHEN I MAKE SHARP TURNS BETWEEN 25-45MPH, I GET MORE COLD AIR COMING IN AS IF I OPENED A WINDOW. I NEED TO CRANK UP THE HEAT IN ORDER TO AVOID GETTING COLD MYSELF. I AM FORCED TO HOLD THE STEERING WHEEL A CERTAIN WAY TO AVOID THE COLD AIR. I TOOK IT TO A DEALERSHIP WHO SAID OH IT'S THE WINDSHIELD, SO THEY REPLACED THAT. IN THE MEANTIME I DROVE A 2011 CALIBER HOME AND IT WAS EVEN WORSE, THERE WAS SO MUCH AIR LEAKING OUT FROM THE STEERING WHEEL AND THE SUN ROOF WAS LEAKING AIR AS WELL. I TOLD THIS TO THE MANAGER (JERK) [XXX] WHO SAID WELL THAT'S THE WAY THEY ARE MADE. WELL IT WASN'T THE WINDSHIELD, THE MANAGER [XXX] AT ROBERSON SAID THAT'S HOW THE VEHICLES ARE MADE. I REALLY THINK THIS IS FACTORY DEFECT, THERE SHOULD BE NO OUTSIDE AIR COMING INTO A 2010 JEEP PATRIOT AT HIGH RATE OF SPEED UNLESS A WINDOW IS OPEN. I AM VERY UPSET THAT I EVEN BOUGHT THIS JEEP, BECAUSE BOTTOM LINE SERVICE MEN ARE MEAN. WHEN I SAT AT ROBERSON WAITING FOR MY JEEP THERE WERE 3 OTHER WOMEN WAITING FOR THEIR VEHICLES AND THEY HAD COMPLAINTS. THIS IS A SAFETY ISSUE, BECAUSE I'M BEING FORCED TO HOLD THE STEERING WHEEL A CERTAIN WAY, CRANKING UP THE HEATER FULL BLAST TO COUNTER ACT THE COLD AIR LEAKING IN(CREATES A LOUD NOISE UNABLE TO HEAR TRAFFIC) AND MY THIGHS ARE FREEZING BY THE TIME I GET TO WORK. GOD, SUMMER IS GOING TO BE A NIGHTMARE!!! THANKS T&C IN WILSONVILLE FOR SELLING ME A DEFECTIVE VEHICLE. I WANT THIS ISSUE FIXED OR GIVE ANOTHER JEEP PATRIOT THAT DOESN'T HAVE THIS ISSUE.....THIS IS WRONG I DROVE MY HONDA CIVIC FOR 12 YEARS NEVER HAD ANY PROBLEMS...I KICK MYSELF FOR BUYING THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL* THE CONTACT OWNS A 2010 JEEP PATRIOT. THE CONTACT STATED THAT WHILE STOPPED, SNOW SLID ONTO THE WINDSHIELD AND COMPLETELY BLOCKED HIS FIELD OF VISION. THE WINDSHIELD WIPERS WERE NOT STRONG ENOUGH TO REMOVE THE SNOW FROM THE WINDSHIELD. THE CONTACT HAD TO EXIT THE VEHICLE AND MANUALLY REMOVE THE SNOW FROM THE WINDSHIELD IN ORDER TO REGAIN VISIBILITY. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS DURING SNOWY WEATHER CONDITIONS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 15,000.