2010 Jeep Patriot Fwd

SAFTY RECALL N01 / NHTSA 13V-233 AND S61 / NHTSA 16V-668 I TOOK MY 2010 JEEP PATRIOT IN FOR THE ABOVE FACTORY RECALLS ON 11/21/2017 TO YOUNG CHRYSLER DODGE JEEP RAM OF IONIA IN IONIA, MI AND WAS TOLD THAT THEY DIDN'T HAVE THE PARTS TO FIX THIS RECALL. I WAS TOLD I WOULD BE CONTACTED WHEN PARTS WERE AVAILABLE BUT NOT OFFERED A REPLACEMENT VEHICLE UNTIL THE REPAIRS ARE MADE. I FEEL THAT IS VERY UNSAFE TO DRIVE A VEHICLE THAT COULD HAVE THESE POSSIBLE LIFE THREATENING PROBLEMS.

WHILE DRIVING ON THE HIGHWAY FOR APPROXIMATELY AN HOUR, GOING FROM 65-75 MPH, AND OCCASIONALLY USING THE CRUISE CONTROL, THE TRANSMISSION OVERHEAT LIGHT TURNED ON. I SLOWED TO ABOUT 60 MPH AND EXITED AT THE NEXT OFF RAMP, WHICH WAS SLIGHTLY UPHILL. WHILE IN MOTION, THE VEHICLE LOST POWER. I USED THE REMAINING MOMENTUM TO PULL OVER TO THE SHOULDER AND TURNED OFF THE VEHICLE. I READ THE MANUAL, WHICH STATES TO LET THE TRANSMISSION COOL DOWN AND THEN CONTINUE DRIVING. I DID AS IT SAID AND CONTINUED TO MY DESTINATION WITHOUT THE WARNING LIGHT RETURNING, BUT THE CAR FELT SLUGGISH AND THE AUTOMATIC TRANSMISSION WAS SHIFTING ROUGHLY. I WAS NOT TOWING OR CARRYING ANYTHING IN THE CAR. THE CAR HAS ABOUT 58,000 MILES, IS SERVICED REGULARLY, AND HAS NOT HAD ANY PROBLEMS BEFORE THIS.

THE TIPM ON MY 2010 JEEP PATRIOT (26,515 MILES) WAS DIAGNOSED AS FAULTY RESULTING IN VARIOUS PROBLEMS WITH MY JEEP, INCLUDING THE TEMPERATURE GAUGE AND LIGHT POPPING ON, VEHICLE OVER HEATING AND AIR CONDITIONER NOT WORKING PROPERLY. VARIOUS MECHANICS SUGGESTED I ADDRESS THE PROBLEM WITH JEEP/CHRYSLER DIRECTLY AS THE TIPM BECOMING FAULTY ON A VEHICLE IS ALMOST UNHEARD OF. THIS FUSE BOX CONTROLS ALMOST EVERYTHING ON THE CAR. AFTER GOOGLING THE ISSUE TO GAIN MORE KNOWLEDGE, I WAS SHOCKED TO SEE THE AMOUNT OF COMPLAINTS REGARDING TIPM ISSUES AND CHRYSLER; INCLUDING A CURRENT LAWSUIT AGAINST CHRYSLER ADDRESSING THE ISSUE. WHEN I BROUGHT THE PROBLEM TO MY JEEP DEALERSHIP, I WAS TOLD THEY COULD NOT HELP ME AS THE CAR WAS PURCHASED PRE-OWNED WITH NO EXTENDED WARRANTY. I REACHED OUT TO CHRYSLER CUSTOMER SERVICE AND WAS TOLD VIA EMAIL "TIPMS DO GO OUT ON VEHICLES AND IT WOULD ONLY BE COVERED UNDER 3 YEARS/36,000 MILES ON WARRANTY. I WOULD NOT BE ABLE TO ASSIST YOU AT THIS TIME." SO, WHERE DO I GO FROM HERE? MY VEHICLE NEEDS TO BE FIXED AND I'M STUCK WITH A $1200 ESTIMATE (TIPM PART $800 PLUS LABOR). MY MECHANIC ORDERED THE PART AND CALLED ME TODAY TO SAY "IT IS ON BACK ORDER AS THIS PART IS IN HIGH DEMAND" I CANNOT BELIEVE JEEP CHRYSLER IS FAILING TO ADDRESS THIS ISSUE AMONG ITS FLEET OF CARS. CLEARLY THIS PROBLEM IS NOT A CHEROKEE OR DURANGO PROBLEM, IT IS A CHRYSLER PROBLEM. TAKE RESPONSIBILITY AND ISSUE A RECALL!

AS I WAS DRIVING HOME FROM WORK IN A THUNDERSTORM AT 2AM ON THE HIGHWAY AT 65 MILES PER HOUR, THE DOME LIGHT BEGAN POURING WATER LIKE A WATERFALL ALL OVER ME, THE RADIO, THE SHIFTER, AND MY IPHONE WHICH WAS IN THE CUP HOLDER. THE NEXT DAY I CALLED THE LOCAL DEALER TO ENACT MY 5 YEAR 50,000 MILE WARRANTY AND SCHEDULE SERVICE. I WAS INFORMED THAT THEY DO NOT HAVE ANYONE AVAILABLE TO WORK ON MY LEAK UNTIL 3 WEEKS FROM NOW. ADDITIONALLY THE SERVICE IS NOT UNDER WARRANTY AS WINDOW SEALS ARE ONLY COVERED FOR 3 YEARS 35,000 MILES. MY CONCERN IS NOT ONLY ONE OF BAD CUSTOMER SERVICE FROM JEEP'S POINT OF VIEW, BUT ALSO SAFETY AS IT IS VERY DISTRACTING TO DRIVE WHILE BEING SOAKED WITH WATER. THE WATER COULD ALSO CAUSE OTHER DAMAGES TO THE VEHICLE WHICH COULD RESULT IN A CRASH OR FIRE. *JS

AT 21,237 MILES, FRONT TIE RODS AND BALL JOINTS HAD TO BE REPLACED FOR A TOTAL OF $1500. AT THIS AMOUNT OF MILES, THIS IS COMPLETELY UNACCEPTABLE. AFTER SOME INTERNET RESEARCH, I DISCOVERED THAT THIS IS ON ONGOING PROBLEM IN JEEP PATRIOTS THAT HAS NOT BEEN ADDRESSED BY CHRYSLER. I WAS ACTUALLY TOLD THAT MY CAR WAS UNSAFE TO DRIVE WITHOUT THESE REPAIRS, AND I HAD BEEN DRIVING IT REGULARLY (WITHOUT ANY SYMPTOMS OF PROBLEMS) AND COULD HAVE BEEN KILLED IN A FIERY CRASH BECAUSE OF CHRYSLER'S NEGLECT. *TR

WHEN I GET UP TO SPEEDS BETWEEN 50-60MPH, I FEEL OUTSIDE AIR COMING THROUGH THE STEERING WHEEL COLUMN. THIS WINTER IT'S BEEN EXTREMELY COLD AND I'M NEEDING TO MOVE MY HANDS TOWARDS THE TOP OF THE STEERING WHEEL TO AVOID THE COLD AIR LEAKING IN. WHEN I MAKE SHARP TURNS BETWEEN 25-45MPH, I GET MORE COLD AIR COMING IN AS IF I OPENED A WINDOW. I NEED TO CRANK UP THE HEAT IN ORDER TO AVOID GETTING COLD MYSELF. I AM FORCED TO HOLD THE STEERING WHEEL A CERTAIN WAY TO AVOID THE COLD AIR. I TOOK IT TO A DEALERSHIP WHO SAID OH IT'S THE WINDSHIELD, SO THEY REPLACED THAT. IN THE MEANTIME I DROVE A 2011 CALIBER HOME AND IT WAS EVEN WORSE, THERE WAS SO MUCH AIR LEAKING OUT FROM THE STEERING WHEEL AND THE SUN ROOF WAS LEAKING AIR AS WELL. I TOLD THIS TO THE MANAGER (JERK) [XXX] WHO SAID WELL THAT'S THE WAY THEY ARE MADE. WELL IT WASN'T THE WINDSHIELD, THE MANAGER [XXX] AT ROBERSON SAID THAT'S HOW THE VEHICLES ARE MADE. I REALLY THINK THIS IS FACTORY DEFECT, THERE SHOULD BE NO OUTSIDE AIR COMING INTO A 2010 JEEP PATRIOT AT HIGH RATE OF SPEED UNLESS A WINDOW IS OPEN. I AM VERY UPSET THAT I EVEN BOUGHT THIS JEEP, BECAUSE BOTTOM LINE SERVICE MEN ARE MEAN. WHEN I SAT AT ROBERSON WAITING FOR MY JEEP THERE WERE 3 OTHER WOMEN WAITING FOR THEIR VEHICLES AND THEY HAD COMPLAINTS. THIS IS A SAFETY ISSUE, BECAUSE I'M BEING FORCED TO HOLD THE STEERING WHEEL A CERTAIN WAY, CRANKING UP THE HEATER FULL BLAST TO COUNTER ACT THE COLD AIR LEAKING IN(CREATES A LOUD NOISE UNABLE TO HEAR TRAFFIC) AND MY THIGHS ARE FREEZING BY THE TIME I GET TO WORK. GOD, SUMMER IS GOING TO BE A NIGHTMARE!!! THANKS T&C IN WILSONVILLE FOR SELLING ME A DEFECTIVE VEHICLE. I WANT THIS ISSUE FIXED OR GIVE ANOTHER JEEP PATRIOT THAT DOESN'T HAVE THIS ISSUE.....THIS IS WRONG I DROVE MY HONDA CIVIC FOR 12 YEARS NEVER HAD ANY PROBLEMS...I KICK MYSELF FOR BUYING THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR