NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
57 reports53,826 miles · Nov 1, 2007
Visibility
BLEND DOORS IN 99-04 JEEPS ARE GUARANTEED TO NEED COSTLY REPAIR RANGING FROM $300 (IF PERFORMED PERSONALLY) UP TO $1200 IF PERFORMED BY A MECHANIC. THIS IS A KNOWN PROBLEM THAT WILL PROHIBIT THE HEAT AND DEFOGGER SYSTEMS FROM OPERATING PROPERLY CREATING A HUGE SAFETY CONCERN. THE BLEND DOORS ARE LOCATED BEHIND THE ENTIRE DASH AN…
Read full complaint
BLEND DOORS IN 99-04 JEEPS ARE GUARANTEED TO NEED COSTLY REPAIR RANGING FROM $300 (IF PERFORMED PERSONALLY) UP TO $1200 IF PERFORMED BY A MECHANIC. THIS IS A KNOWN PROBLEM THAT WILL PROHIBIT THE HEAT AND DEFOGGER SYSTEMS FROM OPERATING PROPERLY CREATING A HUGE SAFETY CONCERN. THE BLEND DOORS ARE LOCATED BEHIND THE ENTIRE DASH AND REPAIR TAKES AN EXPERIENCED MECHANIC APPROXIMATELY 20 HOURS TO COMPLETE. JEEP KNOWS ABOUT THIS PROBLEM AND HAS NOT ISSUED A RECALL TO CORRECT IT LEAVING OWNERS WITH COSTLY OUT OF POCKET REPAIRS. *TR
NHTSA ODI #10207696
Mileage unknown · Mar 22, 2007
Suspension
I HAVE BEEN UNABLE TO SCHEDULE THE REQUIRED SERVICE ON THE BALL JOINT RECALL FOR MY JEEP. SINCE 12/18/06 VAN DYN HOVEN TELLS ME THAT THET DO NOT HAVE ANY PARTS AVAILABLE (THEY HAVE USED THEM ALL) AND THAT THEY WILL CALL ME WHEN MORE COME IN. I TRIED AGAIN ON 02/19/07 AND THE SERVICE PERSON SAID THAT I WAS ON THE LIST BUT THEY ST…
Read full complaint
I HAVE BEEN UNABLE TO SCHEDULE THE REQUIRED SERVICE ON THE BALL JOINT RECALL FOR MY JEEP. SINCE 12/18/06 VAN DYN HOVEN TELLS ME THAT THET DO NOT HAVE ANY PARTS AVAILABLE (THEY HAVE USED THEM ALL) AND THAT THEY WILL CALL ME WHEN MORE COME IN. I TRIED AGAIN ON 02/19/07 AND THE SERVICE PERSON SAID THAT I WAS ON THE LIST BUT THEY STILL DID NOT HAVE ANY PARTS. ALSO YOUR FORM DOES NOT LIST THE JEEP LIBERTY SO I HAD TO ENTER LAREDO TO FINISH FORM AND SUBMIT - THAT DOESN'T MAKE SENSE SINCE THE RECALL WAS FOR LIBERTY'S. WHY CAN'T I GET MY JEEP FIXED???
NHTSA ODI #10185877
45,000 miles · Mar 13, 2007
Visibility
TL*- THE CONTACT OWNS A 2003 JEEP LAREDO, AND STATED THAT SHE HAD TO REPLACE THE MOTOR ON THE TRACKING FOR THE DRIVER 'S SIDE AND PASSENGER SIDE WINDOWS. THE CONTACT STATED THAT THE WINDOWS WERE NOT USED CONSTANTLY, AND COULD NOT UNDERSTAND WHY SHE HAD TO REPLACE THE MOTOR. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MI…
Read full complaint
TL*- THE CONTACT OWNS A 2003 JEEP LAREDO, AND STATED THAT SHE HAD TO REPLACE THE MOTOR ON THE TRACKING FOR THE DRIVER 'S SIDE AND PASSENGER SIDE WINDOWS. THE CONTACT STATED THAT THE WINDOWS WERE NOT USED CONSTANTLY, AND COULD NOT UNDERSTAND WHY SHE HAD TO REPLACE THE MOTOR. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 64,000.*AK
NHTSA ODI #10184932
Mileage unknown · Nov 14, 2006
Suspension
I JUST CALLED TO SET UP AN APPT FOR RECALL F23 - LOVER BALL JOINT SAFETY RECALL. I WAS TOLD THIS RECALL IS ON A NATIONAL HOLD BECAUSE NO ONE CURRENTLY IS MAKING OR HAS THESE PARTS AVAIL. ALL THEY CAN DO IS TAKE YOUR NAME AND TELEPHONE # AND CALL YOU WHEN THEY START GETTING PARTS IN. THE DEALERSHIP COULD NOT GIVE ANY INFO AS TO W…
Read full complaint
I JUST CALLED TO SET UP AN APPT FOR RECALL F23 - LOVER BALL JOINT SAFETY RECALL. I WAS TOLD THIS RECALL IS ON A NATIONAL HOLD BECAUSE NO ONE CURRENTLY IS MAKING OR HAS THESE PARTS AVAIL. ALL THEY CAN DO IS TAKE YOUR NAME AND TELEPHONE # AND CALL YOU WHEN THEY START GETTING PARTS IN. THE DEALERSHIP COULD NOT GIVE ANY INFO AS TO WHEN PARTS WILL BE AVAIL. I FIND THIS A LITTLE DISCONCERTING CONSIDERING IT IS A SAFETY ISSUE REGARDING THE STEERING. ALSO WITH REDOING THE BALL JOINTS SHOULDN'T THE CAR ALSO BE RE-ALIGNED? I WOULD LIKE TO KNOW IF CHRYSLER HAS ANY DATES IN MIND AS TO WHEN THEY WILL START TO RECTIFY THIS SITUATION. *NM
NHTSA ODI #10173459
77,000 miles · Dec 11, 2005
Service Brakes, HydraulicVehicle Speed Control
I HAVE A 2003 JEEP GRAND CHEROKEE AND AM HAVING PERIODIC UNINTENDED ACCELERATIONS... NO ACCIDENTS, BUT CLOSE... AND I HAVE VERIFIED IN EACH CASE THAT MY FOOT WAS NOWHERE NEAR THE ACCELERATOR AND FIRMLY ON THE BRAKE PEDAL ONLY... THE PERIOD BETWEEN EPISODES IS SHORTENING, THERE WAS PROBABLY A YEAR BETWEEN THE FIRST AND SECOND, AN…
Read full complaint
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
NHTSA ODI #10144927
40,000 miles · Sep 15, 2005
Engine And Engine Cooling
VEHICLE IN QUESTION IS A 2003 JEEP GRAND CHEROKEE LAREDO WITH APPROXIMATELY 40,000 MILES PURCHASED IN NOVEMBER 2002. (1)CHECK GAUGES LIGHT CAME ON AND THE ENGINE TEMPERATURE INDICATED THAT THE ENGINE WAS OVERHEATING. ARRANGEMENTS WERE MADE TO SECURE VEHICLE TO PREVENT FURTHER DAMAGE. (2)DETERMINATION WAS MADE THAT THE RADIATO…
Read full complaint
VEHICLE IN QUESTION IS A 2003 JEEP GRAND CHEROKEE LAREDO WITH APPROXIMATELY 40,000 MILES PURCHASED IN NOVEMBER 2002. (1)CHECK GAUGES LIGHT CAME ON AND THE ENGINE TEMPERATURE INDICATED THAT THE ENGINE WAS OVERHEATING. ARRANGEMENTS WERE MADE TO SECURE VEHICLE TO PREVENT FURTHER DAMAGE. (2)DETERMINATION WAS MADE THAT THE RADIATOR FAN MOTOR AND FAN RELAY FAILED. (3)VEHICLE WAS REPAIRED, REPLACED RADIATOR FAN AND RELAY, AT SUBSTANTIAL COST TO THE CONSUMER. *NM
NHTSA ODI #10136603
Mileage unknown · Jul 12, 2005
Service Brakes, Hydraulic
DT: THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LAREDO. THE BRAKE SYSTEM IN HIS VEHICLE WAS MAKING AN EXTENDED STOPPING DISTANCE ON ANY LOOSENESS OF PAVEMENT WILL CAUSE THIS TO OCCUR MAKING THE VEHICLE TO PULSATE. THE BRAKES SYSTEM WAS REPLACED (ROTORS, CALIPERS, EVERYTHING) AT 17,000 MILES AND NOW AFTER ANOTHER 17,000 THE BRAK…
Read full complaint
DT: THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LAREDO. THE BRAKE SYSTEM IN HIS VEHICLE WAS MAKING AN EXTENDED STOPPING DISTANCE ON ANY LOOSENESS OF PAVEMENT WILL CAUSE THIS TO OCCUR MAKING THE VEHICLE TO PULSATE. THE BRAKES SYSTEM WAS REPLACED (ROTORS, CALIPERS, EVERYTHING) AT 17,000 MILES AND NOW AFTER ANOTHER 17,000 THE BRAKES SYSTEM IS NEEDING TO BE REPLACED AGAIN. THE FIRST TIME WAS ON WARRANTY BUT NOW THEY HAVE TO REPLACE IT THEMSELVES. THE PROBLEM GRADUALLY GOT WORSE. HIS DAUGHTER HAS THE SAME TYPE OF VEHICLE AND THEY ARE HAVING THE SAME TYPE OF PROBLEM WITH THAT VEHICLE AS WELL. *NM
NHTSA ODI #10128454
8,000 miles · Jun 13, 2005
Service Brakes, Hydraulic
I BOUGHT A 2003 GR. CHEROKEE IN MAY OF 2003. AT 8,000 MILES I BEGAN TO HAVE PROBLEMS WITH THE FRONT END PULSATING WHEN BRAKING AT HIGH SPEEDS. AT 12,000 MILES DEALER RESURFACED THE ROTORS UNDER WARRANTY. I BEGAN HAVING THE SAME PROBLE AT 18,000 MILES BUT NOW DEALER DECLINES TO FIX THE PROBLEM. CONTACTED CHRYSLER BUT THEY DEC…
Read full complaint
I BOUGHT A 2003 GR. CHEROKEE IN MAY OF 2003. AT 8,000 MILES I BEGAN TO HAVE PROBLEMS WITH THE FRONT END PULSATING WHEN BRAKING AT HIGH SPEEDS. AT 12,000 MILES DEALER RESURFACED THE ROTORS UNDER WARRANTY. I BEGAN HAVING THE SAME PROBLE AT 18,000 MILES BUT NOW DEALER DECLINES TO FIX THE PROBLEM. CONTACTED CHRYSLER BUT THEY DECLINED ANY ASSISTANCE CLAIMING THAT THE PROBLEM IS NORMAL MAINTENANCE. AT 21,000 MILES I EVENTUALLY TOOK THE VEHICLE FOR REPAIRS AT INDEPENDENT FACILITY AND HAD THE ROTORS REPLACED.
NHTSA ODI #10125193
39,500 miles · May 23, 2005
Steering
THE STEERING WHEEL WOULD STICK WHEN TURNING. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE STEERING BOX WAS DEFECTIVE. *AK THERE WAS AN INTERNAL BINDING. THE GEAR BOX WAS REPLACEDAND NEW GEAR OIL WAS ADDED. *SC *JB
NHTSA ODI #10119323
Mileage unknown · Mar 22, 2005
Service Brakes, Air
WARPING BRAKE ROTORS ON JEEP LAREDO.
NHTSA ODI #10114467