NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
57 reports52,000 miles · Jun 30, 2008
Engine And Engine CoolingFuel System, Gasoline
MY 2003 JEEP GRAND CHEROKEE LAREDO STARTED EXPERIENCING STARTING PROBLEMS. I WOULD GET IN THE CAR AND TRY TO START IT AND IT WOULD BE DEAD. THIS DOESN'T HAPPEN FIRST THING IN THE MORNING. I CAN DRIVE THE CAR 5 MILES, GET OUT FOR 5 MINUTES, AND WHEN I START IT AGAIN, IT'S DEAD. USUALLY I HAVE TO WAIT ABOUT 10 MINUTES. IF I T…
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MY 2003 JEEP GRAND CHEROKEE LAREDO STARTED EXPERIENCING STARTING PROBLEMS. I WOULD GET IN THE CAR AND TRY TO START IT AND IT WOULD BE DEAD. THIS DOESN'T HAPPEN FIRST THING IN THE MORNING. I CAN DRIVE THE CAR 5 MILES, GET OUT FOR 5 MINUTES, AND WHEN I START IT AGAIN, IT'S DEAD. USUALLY I HAVE TO WAIT ABOUT 10 MINUTES. IF I TRY TO START IT WHILE I'M WAITING, THE GAUGES ALL GO CRAZY, THE RADIO GOES TO 12:00, AND IT WON'T START. SOMETIMES IT CRANKS BUT DOESN'T TURN OVER. WHEN IT DOES TURN OVER, I HAVE TO KEEP MY FOOT ON THE GAS OR ELSE IT DIES ON ME. SOMETIMES HAPPENS WHILE I'M DRIVING ALSO, THE GAUGES GO CRAZY AND THE CAR WANTS TO DIE ON ME. SO FAR I HAVE HAD THE BATTERY TERMINALS CHANGED, THE POWERTRAIN CONTROL MODULE, THE CRANKSHAFT POSITION SENSOR, AND THE FUEL PUMP. BUT IT STILL DOES THE SAME THING. IT HAPPENS ON A HIT OR MISS BASIS. IT COULD HAPPEN 2 DAYS IN A ROW, OR IT MAY NOT HAPPEN FOR 2 WEEKS. ALL I KNOW IS I HAVE TO CROSS MY FINGERS WHILE I TRY TO START IT, AND WHILE I DRIVE IT. *TR
NHTSA ODI #10232778
61,150 miles · Jun 10, 2008
Visibility
HEATER CONTROLS STOPPED WORKING. ONLY HAVE DEFROSTERS. *TR
NHTSA ODI #10230490
51,805 miles · May 29, 2008
Visibility
OUR WINDOW REGULATOR FAILURES BEGAN WHEN THE JEEP WAS LESS THAN A YEAR OLD WITH THE FRONT PASSENGER WINDOW. THE NEXT WAS THE DRIVER WINDOW IN 2005. NOW THE PASSENGER REAR WINDOW HAS GONE OUT. THIS WINDOW HAS BEEN OPERATED MAYBE 50 TIMES. I WAS TOLD ON THE SECOND WINDOW THAT THERE WAS A PROBLEM WITH THE ORIGINAL MOTORS AND THEY W…
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OUR WINDOW REGULATOR FAILURES BEGAN WHEN THE JEEP WAS LESS THAN A YEAR OLD WITH THE FRONT PASSENGER WINDOW. THE NEXT WAS THE DRIVER WINDOW IN 2005. NOW THE PASSENGER REAR WINDOW HAS GONE OUT. THIS WINDOW HAS BEEN OPERATED MAYBE 50 TIMES. I WAS TOLD ON THE SECOND WINDOW THAT THERE WAS A PROBLEM WITH THE ORIGINAL MOTORS AND THEY WERE INSTALLING A DIFFERENT TYPE IN THE REPLACEMENTS. THERE WAS NO OFFER TO REPLACE THE REMAINING WHILE STILL UNDER WARRANTY. AT $400+ COST TO REPAIR, JUST CAN'T WAIT FOR THE LAST TO GO. COME ON JEEP, YOU CAN DO BETTER. *TR
NHTSA ODI #10229220
84,000 miles · Jan 13, 2008
EquipmentService Brakes, Hydraulic
NOTICED VEHICLE MAKING A SQUEALING SOUND VIBRATING WHEN BRAKES APPLIED. HAD BRAKES CHANGED AND THE CALIPER ALSO HAD TO BE REPLACED TO TO PISTON BEING DISLODGED FROM THE RING. ROTORS WERE GROOVED OUT ALSO ON THE OUTER EDGE. I NEVER RECEIVED INFORMATION ABOUT THE INSPECTION ON THIS VEHICLE FOR THIS PROBLEM. IS THERE A CONTINUANCE …
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NOTICED VEHICLE MAKING A SQUEALING SOUND VIBRATING WHEN BRAKES APPLIED. HAD BRAKES CHANGED AND THE CALIPER ALSO HAD TO BE REPLACED TO TO PISTON BEING DISLODGED FROM THE RING. ROTORS WERE GROOVED OUT ALSO ON THE OUTER EDGE. I NEVER RECEIVED INFORMATION ABOUT THE INSPECTION ON THIS VEHICLE FOR THIS PROBLEM. IS THERE A CONTINUANCE OF THIS INVESTIGATION? *TR
NHTSA ODI #10214671
32,000 miles · Dec 30, 2007
EquipmentSteering
2003 JEEP GRAND CHEROKEE LIMITED AT 32,000K STEERING BOX REPLACED AT 35,000K HEAT SYSTEM BLEND DOORS ARE MALFUNCTIONING COMMON PROBLEM! *TR
NHTSA ODI #10213220
70,000 miles · Dec 24, 2007
Visibility
WINDOWS JUST FALL DOWN FOR NO REASON. THE REPAIR COSTS AROUND $400.00. SEARCHING THE INTERNET THIS IS A REAL HUGE PROBLEMS WITH THE JEEP LINE OF CARS. THOUSANDS OF COMPLAINTS AND JEEP REFUSES TO SEE THIS AS THEIR FAULT. THIS IS CLEARLY DESIGN FAULT, AND SHOULD BE COVERED IN A MASSIVE RECALL. *TR
NHTSA ODI #10212645
50,500 miles · Dec 10, 2007
SeatsWheelsInjury
TL*THE CONTACT OWNS A 2003 JEEP LAREDO. THE HEATED SEATS OVERHEATED AND BURNED THE CONTACT. WHEN THE SEATS BECOME VERY HEATED, HE CAN SMELL THEM BURNING. THE SEATS HEAT SO SEVERELY THAT THEY DO NOT FUNCTION NORMALLY. THE SEATS HAVE NOT CAUGHT FIRE AS OF YET. THE MANUFACTURER ISSUED A REFERENCE NUMBER, BUT HAVE NOT PROVIDED …
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TL*THE CONTACT OWNS A 2003 JEEP LAREDO. THE HEATED SEATS OVERHEATED AND BURNED THE CONTACT. WHEN THE SEATS BECOME VERY HEATED, HE CAN SMELL THEM BURNING. THE SEATS HEAT SO SEVERELY THAT THEY DO NOT FUNCTION NORMALLY. THE SEATS HAVE NOT CAUGHT FIRE AS OF YET. THE MANUFACTURER ISSUED A REFERENCE NUMBER, BUT HAVE NOT PROVIDED ADDITIONAL ASSISTANCE. THE CONTACT SUSTAINED MODERATE BURNS TO HIS BUTTOCKS. THE NHTSA CAMPAIGN ID NUMBER IS 06V197000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). THE DAIMLER CHRYSLER RECALL NUMBER IS F17. THE CONTACT ALSO HAD TO REPLACE THE FRONT AND REAR AXLES MORE THAN THREE TIMES ALONG WITH THE WHEEL BEARINGS. THE FAILURE AND CURRENT MILEAGES WERE 50,500.
NHTSA ODI #10211349
Mileage unknown · Nov 27, 2007
Vehicle Speed ControlCrashInjury
UNINTENDED ACCELERATION OF JEEP GRAND CHEROKEE. UPON EXIT OF CARWASH, VEHICLE WAS STARTED WHILE IN NEUTRAL. WHEN VEHICLE WAS PLACED IN DRIVE, IT ACCELERATED WITHOUT FOOT ON GAS PEDAL AND CONTINUED RAPIDLY FORWARD, CRASHING INTO VEHICLE AHEAD, CONTINUED UNTIL IT WAS PLACE IN PARK WHILE STILL IN MOTION. JEEP WAS DECLARED TOTAL …
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UNINTENDED ACCELERATION OF JEEP GRAND CHEROKEE. UPON EXIT OF CARWASH, VEHICLE WAS STARTED WHILE IN NEUTRAL. WHEN VEHICLE WAS PLACED IN DRIVE, IT ACCELERATED WITHOUT FOOT ON GAS PEDAL AND CONTINUED RAPIDLY FORWARD, CRASHING INTO VEHICLE AHEAD, CONTINUED UNTIL IT WAS PLACE IN PARK WHILE STILL IN MOTION. JEEP WAS DECLARED TOTAL LOSS BY INSURANCE COMPANY. *TR
NHTSA ODI #10210027
Mileage unknown · Nov 20, 2007
Visibility
BLEND DOOR BREAKAGE/FAILURE THE CLIMATE CONTROL IN MY GRAND CHEROKEE ISN'T FUNCTIONING CORRECTLY AND I GET NOTHING BUT COLD AIR WHEN THE HEAT IS ON. FIRST THE PASSENGER SIDE , NOW THE DRIVER SIDE TWO. *TR
NHTSA ODI #10209568
65,000 miles · Nov 9, 2007
Visibility
I OWN A 2003 JEEP GRAND CHEROKEE. I AM CURRENTLY REPLACED MY 2ND WINDOW REGULATOR (DRIVER SIDE AND PASSENGER SIDE FRONT) IN 3 MONTHS. MY BROTHER-IN-LAW OWNS THE SAME VEHICLE (YEAR/MAKE) AND HAS NOW HAD TO REPLACE 3 REGULATORS. HIS MECHANIC TOLD US THAT THESE PARTS ARE EXTREMELY PRONE TO FAILURE AND HE REPLACES SO MANY OF THEM TH…
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I OWN A 2003 JEEP GRAND CHEROKEE. I AM CURRENTLY REPLACED MY 2ND WINDOW REGULATOR (DRIVER SIDE AND PASSENGER SIDE FRONT) IN 3 MONTHS. MY BROTHER-IN-LAW OWNS THE SAME VEHICLE (YEAR/MAKE) AND HAS NOW HAD TO REPLACE 3 REGULATORS. HIS MECHANIC TOLD US THAT THESE PARTS ARE EXTREMELY PRONE TO FAILURE AND HE REPLACES SO MANY OF THEM THAT EVEN THE USED PARTS ARE IN HIGH DEMAND AND COST AS MUCH AS NEW AND THAT JEEP WON'T RECALL THEM. I HAVE DONE ADDITIONAL RESEARCH ONLINE AND HAS READ SO MANY OTHER COMPLAINTS OF MULTIPLE WINDOW REGULATOR FAILURES ON THESE JEEP VEHICLES. I CONTACTED JEEP CUSTOMER SERVICE AND INQUIRED ABOUT WHEN THEY MIGHT CONSIDER A RECALL, AND DID NOT RECEIVE A CLEAR ANSWER. MY FAMILY ALONE HAS REPLACED FIVE JEEP WINDOW REGULATORS AND MANY MORE PEOPLE ARE FACING THE SAME EXPENSIVE PROBLEMS. *TR
NHTSA ODI #10208512