NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
80 reports248,000 miles · Aug 17, 2004
Service Brakes, HydraulicCrash
SINCE I BOUGHT THE VEHICLE, THE BRAKES HAVE NOT BEEN "RIGHT". I TOOK IT IN A FEW TIMES TO BE TOLD NOTHING WAS WRONG. I WAS IN 2 ACCIDENTS, WHERE THE VEHICLE WOULD NOT STOP, AND REAR ENDED EACH VEHICLE. WHEN I BRAKED AT SPEEDS OVER 50 MPH, THE FRONT OF THE VEHICLE SHOOK. IN AUG. 04, I CALLED THE DEALER AGAIN TO COMPLAIN, AND WAS…
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SINCE I BOUGHT THE VEHICLE, THE BRAKES HAVE NOT BEEN "RIGHT". I TOOK IT IN A FEW TIMES TO BE TOLD NOTHING WAS WRONG. I WAS IN 2 ACCIDENTS, WHERE THE VEHICLE WOULD NOT STOP, AND REAR ENDED EACH VEHICLE. WHEN I BRAKED AT SPEEDS OVER 50 MPH, THE FRONT OF THE VEHICLE SHOOK. IN AUG. 04, I CALLED THE DEALER AGAIN TO COMPLAIN, AND WAS TOLD THE BRAKES ARE NOT UNDER WARRANTY (2002 GRAND CHEROKEE LAREDO - 26000 MI) I FINALLY TOOK IT TO MY PRIVATE MECHANIC, WHO TOLD ME THAT HE HAS REPLACED NUMEROUS BRAKES ON THIS MODEL - THEY SEEM TO BE OUT OF ALIGNMENT FROM THE START. MY INSURANCE COMPANY DROPPED ME - TOO MANY OF THE SAME ACCIDENTS IN THE LAST 2 YEARS, AND AM NOW PAYING HIGH RATES, AS A RESULT. *JB
NHTSA ODI #10087026
13,000 miles · Aug 12, 2004
Service Brakes, Hydraulic
THE FRONT BRAKES WORE OUT PREMATURELY AT 13,000 MILES. THE MANUFACTURER WAS CONTACTED, AND TO THIS DATE THE COMPLAINT HAD NOT BEEN RESOLVED. AN INDEPENDENT SHOP INDICATED THAT THIS WAS A VERY FREQUENT PROBLEM. THE VEHICLE WAS NOT FIXED. *AK THE VEHICLE HAD WARPED ROTORS. THE SITUATION DETERIORATED OVER A PERIOD OF TIME …
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THE FRONT BRAKES WORE OUT PREMATURELY AT 13,000 MILES. THE MANUFACTURER WAS CONTACTED, AND TO THIS DATE THE COMPLAINT HAD NOT BEEN RESOLVED. AN INDEPENDENT SHOP INDICATED THAT THIS WAS A VERY FREQUENT PROBLEM. THE VEHICLE WAS NOT FIXED. *AK THE VEHICLE HAD WARPED ROTORS. THE SITUATION DETERIORATED OVER A PERIOD OF TIME TO THE POINT WHERE THE BRAKES WOULD CONSTANTLY VIBRATE AND SHAKE AT ANY SPEED. *SC *JB
NHTSA ODI #10081617
16,000 miles · Jun 16, 2004
Service Brakes, Hydraulic
WHILE DRIVING AT 25 MPH, AND WHEN THE BRAKES WERE DEPRESSED THERE WAS SEVERE VIBRATION IN THE ENTIRE VEHICLE. THIS PROBLEM HAPPENED ON NUMEROUS OCCASIONS. ALSO, THIS PROBLEM WAS PROGRESSIVELY GETTING WORSE, TO THE POINT WERE THE STEERING WHEEL WOULD SHAKE IN CONSUMER'S HANDS. DEALER FOUND THAT THE PROBLEM PERTAINED TO TH…
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WHILE DRIVING AT 25 MPH, AND WHEN THE BRAKES WERE DEPRESSED THERE WAS SEVERE VIBRATION IN THE ENTIRE VEHICLE. THIS PROBLEM HAPPENED ON NUMEROUS OCCASIONS. ALSO, THIS PROBLEM WAS PROGRESSIVELY GETTING WORSE, TO THE POINT WERE THE STEERING WHEEL WOULD SHAKE IN CONSUMER'S HANDS. DEALER FOUND THAT THE PROBLEM PERTAINED TO THE BRAKE ROTORS. *AK
NHTSA ODI #10079381
10,000 miles · Feb 24, 2004
Electrical System
MY SUV HAS BEEN HAVING THE SAME PROBLEMS AND I HAVE TAKEN IT TO THE DEALERSHIP MANY TIMES; THAT TRUCK HAS A SERIOUS ELECTRICAL PROBLEM IN ADDITION TO THE SAME PROBLEMS LIKE THE ENGINE SMOKING, ENGINE LIGHT ON AND FAILURE OF RADIO AND ALL BRAKE LIGHTS.*AK
NHTSA ODI #10058823
9,880 miles · Feb 10, 2004
Service Brakes, Hydraulic
CONSUMER HAD TO REPLACE THE BRAKE PADS, DRUMS, AND ROTORS AFTER 9880 MILES. BRAKE PADS, DRUMS, AND ROTORS WERE REPLACED THREE TIMES WITH LESS THAN 20,000 MILES. *AK
NHTSA ODI #10057845
1,000 miles · Nov 19, 2003
Service Brakes, Hydraulic
WHILE DRIVING IN THE RAIN OR SNOW AND WHEN BRAKES WERE DEPRESSED VEHICLE WENT OUT OF CONTROL. VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES BEFORE THE PROBLEM WAS REPAIRED. THE PADS/ROTORS AND THE DRUMS WERE REPLACED DURING THE LAST VISIT. MANUFACTURER HAD NOT BEEN INFORMED OF THE PROBLEM.*AK
NHTSA ODI #10048354
20,000 miles · Oct 10, 2003
Tires
LEFT REAR TIRE BLOW OUT WHILE DRIVING AT 70 MPH. TIRE SIDEWALL WAS SHATTERED. *AK
NHTSA ODI #10042726
Mileage unknown · Nov 14, 2002
Suspension
WHILE DRIVING AT 45 MPH THE VEHICLE WILL VIBRATE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR
NHTSA ODI #8022704
Mileage unknown · Oct 23, 2002
Service Brakes, Hydraulic
WHILE TRAVELING ON THE HIGHWAY WHEN SHE APPLIED HER BRAKES THE VEHICLE STARTTO SHAKE AND VIBRATES. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR
NHTSA ODI #8021482
Mileage unknown · Mar 11, 2002
Fuel System, Gasoline
RECALL NUMBER A02/ORVR SYSTEM NEEDS TO BE REPLACED. THERE ARE NO PARTS AVAILABLE/VALLEY BUICK WILLIAM PENN HIGHWAY MONROEVIILE PA 15145 412 373 3000. *AK CONSUMER STATES TWO RECALL NOTICES HAVE BEEN RECEIVED, HOWEVER PARTS ARE STILL NOT AVAILABLE. *SLC
NHTSA ODI #8005343
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