2002 Jeep Laredo

ONE COOL MORNING MY 2002 JEEP GRAND CHEROKEE LIMITED STOPPED BLOWING WARM AIR FROM PASSENGER SIDE VENTS. SEARCHING FOR A POSSIBLE SOLUTION TO MY PROBLEM, I COME TO THE CONCLUSION IT MIGHT BE MY BLEND DOOR ACTUATOR THAT HAS BROKEN. I AM UNABLE TO AFFORD THE REPAIRS ... DEALERSHIPS ARE QUOTING ME ALMOST $1300 TO FIX. I HAVE DONE NOTHING TO CAUSE THIS PROBLEM. AFTER READING ARTICLE FROM MANY GRAND CHEROKEE OWNERS, THEY HAVE HAD THE SAME PROBLEM. THIS NEEDS TO BE TAKEN CARE OF SOON. *TR

HEATING SYSTEM NO LONGER DEFROSTED THE FRONT WINDSHIELD PROPERLY. FROM WHAT I UNDERSTAND THIS WAS A COMMON PROBLEM ON JEEPS EQUIPPED WITH DUAL CLIMATE CONTROL. BLENDER DOORS IN THE HEATING/COOLING SYSTEM FAILED AND AS A RESULT. PROPER HEAT WAS NOT ATTAINABLE TO DEFROST FRONT WINDSHIELD. THIS WAS HAZERDOUS, AND COULD CAUSE A CRASH IF THE DRIVER'S VISION OF THE ROAD BWAS IMPAIRED. *AK

I PURCHASED A 2002 JEEP GRAND CHEROKEE OVERLAND IN NOVEMBER 2005 AND BY MAY 2006 THE AIR CONDITIONING & HEAT STOPPED WORKING. DURING THE WINTER MONTHS I WAS UNABLE TO DRIVE THE VEHICLE BECAUSE OF RAPID FOGGING OF WINDOWS. I RECENTLY TOOK THE VEHICLE TO A JEEP DEALER TO HAVE SERVICE DONE, AND WAS INFORMED THAT THE BLEND DOORS NEEDED TO BE REPLACED AS WELL AS THE BLOWER. THIS WILL COST APPROXIMATELY $1300. THE CONSEQUENCES OF THIS HEATING AND AC FAILUREWERE MAINLY DUE TO FOGGING OF THE WINDOWS. WHILE DRIVING DURING CHANGING WEATHER CONDITIONS. THE WINDOWS WILL RAPIDLY FOG UP AND THE DEFROSTER WILL NOT WOR, K CAUSING A DANGER TO MYSELF AND THOSE AROUND ME. AS OF NOW I HAVE NOT REPAIRED THIS PROBLEM DUE TO THE HIGH COST.*AK

1) WE WERE GOING ON A ROAD TRIP TO NE TENNESSEE WHEN THE WINDSHILED DEFROST FAILED. 2) THERE IS NO HOT AIR COMING OUT TO PROPERLY DEFROST THE WINDSHIELD WHICH AFFECTED OUR VISIBILITY IN THE MOUNTAINS. 3) TOOK IT TO THE DEALERSHIP TO GET AN ESTIMATE AND FOUND OUT THAT IT WAS GOING TO COST ~$900. I OPTED NOT TO GET IT DONE SINCE IT WAS SO MUCH. I WAS CHARGED $110 FOR THEM TO DIAGNOSE THE PROBLEM. *NM

FOR NO SPECIFIC REASON THE WINDOWS ON THE JEEP CHEROKEE GRAND LAREDO SUDDENLY DROP IN THEIR CHANNELS AND WILL NOT COME BACK UP. I HAD A SIMILAR FAILURE ON A 2000 MODEL PREVIOUSLY OWNED, AND NOW WITH MY 2002 I HAD THE SAME ISSUE ON DECEMBER 31 2005 WITH THE REAR DRIVER SIDE WINDOW, AND YESTERDAY WITH THE PASSENGER FRONT WINDOW. THIS MORNING I CALLED JEEP CUSTOMER SERVICE AND WAS GIVEN THE TYPICAL RUNAROUND. I HAVE EXTENDED WARRANTY AND TRIED TO GET THE DEDUCTIBLE ($100 PER OCCURRENCE) WAIVED AND THAT DIDN'T WORK EITHER. I WAS INFORMED BY MY SERVICING DEAL THAT THIS IS A KNOWN ISSUE THAT WAS SUPPOSED TO HAVE BEEN CORRECTED IN MODELS STARTING IN 2005 WHERE THEY SWITCHED THE PLASTIC REGULATOR FOR A METAL ONE. I INFORMED CUSTOMER RELATIONS THAT THIS IS NOT AN ISOLATED ISSUE AS TWO OTHER COWORKERS HAVE HAD THE SAME ISSUE ON THREE WINDOWS IN THE SAME MODEL TRUCKS/YEAR. WHO KNOWS HOW MANY OTHERS THERE ARE OUT THERE!. DAIMLER CHRYSLER OBVIOUSLY DOESN'T REALIZE THAT THIS IS A VERY DANGEROUS SITUATION THAN CAN EXPOSE DRIVERS TO ACCIDENTS WHILE DRIVING IF THEY HAVE TO PAY ATTENTION TO A SUDDEN DROPPING WINDOW, OR A POTENTIAL PERSONAL SAFETY ISSUE IF DRIVING IN A POTENTIALLY DANGEROUS AREA. PLEASE INVESTIGATE WHAT CAN BE DONE ABOUT IT. *JB