2002 Jeep Laredo

DT*: THE CONTACT STATED WHEN THE BRAKE WAS APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR ABOUT TWO INCHES FROM THE FLOOR BEFORE THE BRAKE ACTIVATED. THE DEALERSHIP WAS AWARE AND REPLACED A MASTER CYLINDER AND BRAKE PADS, BUT THE PROBLEM PERSISTED. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THERE WERE NO LIGHTS ILLUMINATED ON THE VEHICLE PRIOR TO THE INCIDENT.

BRAKES HAVE BEEN SQUEAKING CONSTANTLY. I BROUGHT MY 2002 JEEP CHEROKEE TO THE DEALER 3 TIMES AND THEY HAVE YET TO FIX THE PROBLEM. ALSO MY CHECK ENGINE LIGHT HAS APPEARED TWICE AND I HAVE HAD TO PAY FOR THEM TO SIMPLY TURN IT OFF WHEN THERE WAS NO PROBLEM. I HAVE PAID WELL OVER $600 FOR THESE PROBLEMS AND I HAVE ONLY 29,000 MILES ON THE CAR!!!!!!!! *JB

I WOULD LIKE TO KNOW WHY THE GOVERNMENT HAS NOT REQUIRED DAIMLER CHRYSLER TO HAVE A RECALL ON THIS PROBLEM, I HAVE READ MANY, MANY COMPLAINTS SENT TO YOU FOR THE SAME PROBLEM WHICH I NOW HAVE. I HAVE A 2002 GRAND JEEP LAREDO BOUGHT NEW IN 6/2002, I HAVE 26,300 MILES ON THE CAR AND I AM THE ONLY DRIVER. I TOOK IT IN FOR SERVICE ON 7/20/06. I HAVE BEEN HAVING SIGNIFICANT VIBRATIONS IN MY STEERING WHEEL WHEN GOING OVER 45 AND STEPPING ON THE BRAKE TO SLOW DOWN, I THOUGHT MY TIRES OR WHEELS WERE OUT OF BALANCE BUT THEY INFORMED ME I HAVE WARPED ROTORS WHICH NEED TO BE REPLACED AND ALSO THE BRAKE PADS AT A COST TO ME OF OVER FOUR HUNDRED DOLLARS. OBVIOUSLY IT IS A MANUFACTURING PROBLEM CAUSING THIS TO HAPPEN, AFTER ALL THE COMPLAINTS YOU HAVE RECEIVED ABOUT THIS I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL TO CORRECT THIS, I HAVE NOT HAD THE WORK DONE AS YET. I HAVE HAD MANY, MANY NEW CARS AND NEVER HAD A PROBLEM LIKE THIS, THIS IS THE FIRST DAIMLER CHRYSLER CAR I HAVE EVER OWNED & FOR SURE THE LAST. WAITING TO HEAR FROM YOU IN REGARDS TO THIS MATTER. THANK YOU. *NM

DT: THE CONTACT OWNS A 2002 JEEP LAREDO. THE FRONT AND BACK BRAKE PADS AND ROTORS WERE REPLACED FOUR TIMES DUE TO THE APPLICATION OF CHEAP ROTORS TO THE VEHICLE. THE CONTACT STATED THE VEHICLE PULSATED WHILE DRIVING 40 MPH, BUT DID NOT HAVE ANY PROBLEMS WITH STOPPING. OTHER THAN THE PULSATION THERE WAS NO INDICATION THAT THERE WERE ANY PROBLEMS WITH THE BRAKING SYSTEM. THE PULSATION OCCURRED UNDER NORMAL DRIVING AND ROAD CONDITIONS. THE REPLACEMENTS HAD TO BE DONE EVERY 9,000 MILES AT THE CONSUMER'S EXPENSE WITH THE EXCEPTION OF ONE TIME. THE CONTACT STATED THAT THE TORQUE CONVERTER FAILED. THE CONSUMER REPLACED THE TORQUE CONVERTER WITH THE MANUFACTURER COVERING HALF OF THE COST. *AK

DT: THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LAREDO. THE CONTACT HAS 37,000 MILES ON THE VEHICLE. HE STATES THAT CHRYSLER HAS REPLACED THE ROTORS SIX TIMES AND CUT THEM DOWN TWICE. THEY WERE DOING THIS REPAIR UNDER WARRANTY, AND NOW HIS EXPERIENCING THIS PROBLEM AGAIN. WARRANTY EXPIRED, AND THEY WILL NOT DO IT ANYMORE THEY TOLD HIM IT WOULD COST HIM 235.00 TO REPLACE. CHRYSLER TOLD HIM THAT THEY HAD GONE ABOVE AND BEYOND AND THAT WAS ALL THEY WERE GOING TO DO WITH THE VEHICLE. TALKED TO SEVERAL OTHER PEOPLE WITH THE JEEP VEHICLES AND THEY ALL HAVE BEEN HAVING THE SAME PROBLEM. THE CONTACT STATED THAT AFTER 3000 MILES OF DRIVING THE VEHICLE BEGAN TO HAVE THIS PROBLEM. BETWEEN 3000 MILES-5000 MILES MILES THE ROTORS WARPED AND NEEDED TO BE REPLACED. *AK

I HAD WARPED ROTORS ON MY CAR 3 TIMES NOW. THIS LAST TIME, I ONLY WENT LESS THAN 10,000 MILES. THEY KEEP USING THE SAME PART, SO THE PROBLEM IS CONSISTENT. I JUST GOT THIS PROBLEM FIXED AND LATER THAT NIGHT MY BRAKES WERE SQUEAKING. I HAVE A CONSTANT RUBBING NOISE WHEN I TURN MY CAR (NOT SHARPLY, JUST NORMAL TURNING). THEY CHECK IT EVERY TIME I'M IN FOR SERVICE AND STATE THEY CAN'T FIND ANYTHING. I HAD FLUIDS LEAK IN MY CAR THAT CAUSE A WIRE TO BURN (WITHIN 3000 MILES) AND OTHER OIL LEAKS THAT REQUIRED NEW SPARKS. I FEEL LIKE I'M CONSTANTLY IN THE SHOP WITH THIS CAR. *NM

I HAVE A 2002 JEEP GRAND CHEROKEE AND HAVE RECENTLY BEEN TOLD THE ROTORS ARE WARPED. I HAD THE SAME PROBLEM WITH MY PREVIOUS 2004 JEEP GRAND CHEROKEE AFTER A FEW MONTHS OF LEASING IT BRAND NEW. IN SPEAKING WITH THE JEEP SERVICE REPRESENTATIVES AT MY LOCAL DEALERSHIP AND LOCAL INDEPENDENT MECHANICS, I HAVE LEARNED THAT THIS WARPING IS A SPECIFIC PROBLEM WITH JEEP GRAND CHEROKEE BRAKING SYSTEMS. IN SPEAKING WITH THEIR CORPORATE OFFICE, THEY ARE UNWILLING TO ACKNOWLEDGE THIS IS A PROBLEM. *JB

DT: CONTACT STATES SINCE THE TIME THE VEHICLE WAS LEASED THERE WAS A HOLE IN THE WHEEL WELL. HAD THE ROTORS RESURFACED OR REPLACED 4 TIMES SINCE 2002. THE ROTORS NEEDED TO BE REPLACED AGAIN. WHILE DRIVING THE BATTERY DIED. THE SERVICE DEALER SAID THE BATTERY WAS COMPLETELY DRAINED BECAUSE THE VEHICLE WAS NOT DRIVEN ENOUGH. THE SERVICE DEALER STATED THE FIRST AND SECOND SET OF ROTORS WERE DEFECTIVE. THE THIRD TIME CONSUMER WAS NOT OFFERED AN EXPLANATION AS TO WHY THE ROTORS WERE WARPED. *AK

IN MARCH 2004 AT APPROXIMATLY 11,800 MILES I HAD THE BRAKES ON MY 2002 JEEP REPLACED DUE TO WARPED ROTORS. THE BRAKES WERE REPLACED IN ACORDANCE WITH TSB 05-003-02 AND TSB LON 05-81-01-92. IN JUNE 2005 AT APPROXIMATLY 21,000 MILES THE ROTORS WERE WARPED AGAIN AND THE JEEP DEALER RECOMMENDED REPLACING THE ROTORS AGAIN BUT IT WOULD NOT BE COVERED UNDER WARRANTY. EVEN IF THEY HAD REPLACED THEM UNDER WARRANTY I WOULD STILL BE CONCERNED ABOUT THE SAFETY OF THESE BRAKES IF THE ROTORS NEED TO BE REPLACED EVERY 10,000 MILES. AFTER A SEARCH ON THE INTERNET I HAVE DISCOVERED THAT THIS DOES NOT APPEAR TO BE AN ISOLATED PROBLEM. I HAVE ALSO SUBMITTED A REQUEST FOR ASSIATANCE FROM CHRYSLER BUT AFTER WHAT I HAVE READ I DON'T EXPECT MUCH HELP FROM THEM.