1996 Jeep Laredo

TL* THE CONTACT OWNS A 1996 JEEP LAREDO. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, HE ATTEMPTED TO AVOID A HEAD ON COLLISION AND THE VEHICLE SPUN OUT OF CONTROL BEFORE ROLLING OVER. THE CONTACT CRASHED INTO A TELEPHONE BOX AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

I JUST BROUGHT THIS TRUCK A FEW MOTHS BACK AND WHEN I'M DRIVING THE CAR WILL JUST CUT OFF ON IT'S OWN. IT'S QUITE FREQUENT NOW. I'VE BEEN ON HERE TO LOOK FOR ANY RECALLS BUT CAN'T SEEM TO FIND ANY FOR THIS MODEL. IT IS VERY UNSAFE AND SCARY TO BE DRIVING AND ALL OF A SUDDEN YOUR CAR LOOSES POWER AND CUTS OFF. I DO A LOT OF HIGHWAY DRIVING WITH MY CHILDREN AND IT'S DANGEROUS. JEEP PLEASE DO SOMETHING TO FIX THE PROBLEM. I HAVE AN HONEST MECHANIC AND HE DOESN'T CHARGE ME TO LOOK AT IT BUT CAN'T FIND OR FIX THE PROBLEM IF IT DOESN'T SHOW A CODE. *TT

THE VEHICLE (1996 JEEP GRAND CHEROKEE) OFTEN STALLS IN TRAFFIC. IT FAILS AT ANY SPEED, WHETHER THE VEHICLE IS IDLING OR IN MOTION. IT SOMETIMES TAKES 15+ MINUTES FOR THE VEHICLE TO RESTART. IT HAS STALLED NUMEROUS TIMES IN THE LAST YEAR EVEN IN ONCOMING TRAFFIC. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. THERE HAVE BEEN MANY DIAGNOSES OF THE PROBLEM AND MANY PHANTOM PROBLEMS REPAIRED WITH NEW PARTS INSTALLED, THE LATEST BY THE DEALER IN HUNTSVILLE, ALABAMA WHO JUST REPLACED THE CONNECTORS ON THE ELECTRICAL HARNESS. IT DIDN'T FIX THE PROBLEM, NOW THEY WANT ME TO POUR ANOTHER $500+ DOLLAR INTO REPAIRING THE VEHICLE SIGHTING THE PCM AS THE ??PROBLEM??. MY CURRENT BILL IS NOW AT $1,200; ADD THE POWER CONTROL MODULE (PCM) AND NOW THE REPAIR COST IS MORE THAN THE CURRENT VALUE OF THE VEHICLE. REALIZING THEY ARE ONLY THE DEALER I CONTACTED THE JEEP CUSTOMER ASSISTANCE CENTER AT 1 877 426 5337 AND WAS BLOWN OFF BY THE JEEP SPECIALIST [XXX] (HE HAD BEEN TRAINED TO BE APOLOGETIC THOUGH). I WAS PROMISED HELP IN A PREVIOUS CONVERSATION WITH [XXX] BUT WAS GIVEN NO HOPE OF ASSISTANCE IN MY LATEST CONTACT WITH [XXX] WHICH WAS 8/23/13. I ASKED IF I COULD SPEAK WITH SOMEONE IN A HIGHER POSITION ACCORDING TO [XXX] HE WAS THE DECISION MAKER. THERE SHOULD BE A RECALL OF THIS AND ALL JEEP BRAND VEHICLES WITH SIMILAR LIFE THREATENING PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ENGINE STALLED FOR NO APPARENT REASON. CAR WILL BE OPERATING FINE, ENGINE TOTALLY CUTS OUT. NO POWER WHATSOEVER. I HAVE CHECKED ONLINE AND THIS HAS BEEN A FAIRLY REGULAR PROBLEM ON JEEPS OF THIS ERA (1996 - HAVE SEEN COMPLAINTS OF SOME OTHER YEARS). THERE HAS BEEN NO RECALL, DEALERSHIPS DENY RESPONSIBILITY. CODE HAS INDICATED BAD COIL - HAVE REPLACED COIL, SAME PROBLEM. ANECDOTAL REPORTS THAT PCM BOARD APPEARS TO BE SHORTING OR OTHERWISE AFFECTED BY TOO LONG SCREWS, SUGGESTION TO REPLACE WITH SHORTER SCREWS OR PLACE WASHERS TO PREVENT POTENTIAL CONTACT TO BOARD. THIS APPEARS TO HAVE WORKED FOR AT LEAST A BRIEF TIME FOR MANY, MYSELF INCLUDED, THEN PROBLEM RECURS. OTHERS SUGGEST THIS IS INDICATION THAT CIRCUIT BOARD IS CRACKED, THUS SCREW CONTACT RESULTS IN INTERMITTENT DISCONNECT AND FAILURE. VERY MUCH WHAT HAPPENS. STALLS, THEN MAY START AND RUN FINE FOR A LITTLE BIT, THEN WILL STALL AGAIN. NO WARNING -CAN BE GOING FREEWAY SPEED AND IT WILL SUDDENLY STALL, THUS LOSS OF POWER STEERING, POWER BRAKES.... VERY DANGEROUS. ALL INDICATIONS ARE A VERY BAD PCM DESIGN OR MANUFACTURING THAT RECURRED OVER SEVERAL YEARS. *TR

TL*THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICE NUMBER E22 ON OCTOBER 30, 2007. THE RECALL REPAIR WAS PERFORMED AND THE DEALER REPLACED THE CATALYTIC CONVERTER. AFTER OBSERVING THE CATALYTIC CONVERTER, THE CONTACT NOTICED THAT THE INCORRECT PART WAS PLACED ON THE VEHICLE AND POSITIONED IN AN UNSAFE MANNER. THE DEALER STATED THAT THEY WOULD REPOSITION THE CATALYTIC CONVERTER TO AVOID MAKING CONTACT WITH THE WIRES NEAR THE OXYGEN SENSOR; HOWEVER, THEY STATED THAT IT WAS TOO DIFFICULT TO MOVE IT AND CHOSE TO LOWER IT BY A 1/2 INCH. THE CONTACT IS AWARE THAT THE TEMPERATURE FROM THE CATALYTIC CONVERTER CAN REACH TO 600 DEGREES. THE CONTACTS RECEIPT HAS THE CORRECT PART NUMBER, 5083054AD; HOWEVER, THAT PART NUMBER DOESN'T MATCH THE ONE ON THE VEHICLE. THE PART # ON HIS VEHICLE PER SPECIFICATIONS ON HIS VEHICLE IS #9. THE FAILURE MILEAGE WAS 150,235 AND CURRENT MILEAGE WAS 160,000. UPDATED 12/13/07 *KB UPDATED 12/13/07 *TR

I OWN A 96 JEEP GRAND CHEROKEE AND ABOUT 6 WEEKS AGO IT BEGAN TO CUT OFF WHILE DRIVING, TOTAL LOSS OF POWER. THE JEEP HAS BEEN IN THE SHOP OFF AND ON FOR THESE 6 WEEKS SINCE THE FIRST INCIDENT, I HAVE SPENT APPROX. $600 TRYING TO RECTIFY THE PROBLEM, THEN I RECEIVED A RECALL FROM CHRYSLER FOR A PROBLEM WITH THE CATALYTIC CONVERTER, SO I TOOK JEEP TO LOCAL DEALER TO GET REPAIR DONE AND THEY TELL ME THAT THEY ARE "95 % SURE" THAT THE CONVERTER IS THE PROBLEM WITH MY JEEP CUTTING OFF. NOW THE COMPLAINT, THEY DO NOT HAVE THE PART TO FIX MY JEEP. DEALER TELLS ME HE CAN ONLY ORDER ONE PART A WEEK AND HE'S NOT SURE THAT ONE IS GOING TO COME IN. DEALER TELLS ME TO CALL CHRYSLER. WHEN I CALL CHRYSLER THEY TELL ME TO CALL OTHER LOCAL DEALERS TO SEE IF THEY HAVE A PART, WELL WHAT DO YOU THINK THEIR ANSWER IS? YEAH, I DON'T HAVE ONE. MY JEEP IS NOT DRIVABLE AND CHRYSLER DOESN'T WANT TO DO ANYTHING ABOUT IT. LUCKILY, SO FAR, THERE HAS NOT BEEN ANY ACCIDENTS. TWO CLOSE CALLS, ONE NEARLY A HEAD ON COLLISION,BUT NO ACCIDENTS YET. CAN YOU HELP OR DIRECT ME TO SOMEONE WHO CAN. THANKS JOE FITZGERALD. *NM

DT: THE CONTACT STATES ON 9-13-05 STARTED THE CAR WITH FOOT ON THE BRAKES AND WHEN SHE REACHED OVER TO PULL THE CAR INTO DRIVE THE CAR REVVED/SURGED AND TOOK OFF. THE JEEP WRAPPED AROUND A TREE AND TOTALED THE JEEP. SHE REPORTED HAVING NO PROBLEMS WITH THE CRUISE CONTROL PRIOR TO THIS. THE DRIVER WAS INJURED. THIS IS THE FIRST INCIDENT OF THIS KIND. SHE JUST HAD THE TRANSMISSION REBUILT SIX MONTHS AGO BECAUSE IT WAS SLIPPING. SHE HAD LIABILITY INSURANCE. THE CONTACT HAS NOT YET CONTACTED THE MANUFACTURER, BUT PLANED TO DO SO. THE VEHICLE IS A 1996 GRAND CHEROKEE LAREDO.*AK

WHILE DRIVING 45 MPH, THE ABS FAILED, WHICH CAUSED THE VEHICLE TO SKID. THE VEHICLE HIT A FENCE.THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP, WHO DID NOT RESOLVE THE PROBLEM. *AK THIS WAS AN INTERMITTENT PROBLEM. THE DAY OF THE ACCIDENT, THERE WERE SHAKES THAT HAD GONE AWAY. THE CONSUMER SLOWED THE VEHICLE WHEN SEEING BUMPS, BUT THE VEHICLE HAD GONE INTO A VIOLENT SHAKE AGAIN ON THE BUMPY ROAD, THE BRAKE WAS APPLIED AND THE CONSUMER HEARD A POP. THE STEERING HAD GONE OUT AND THE VEHICLE SKIDDED ACROSS THE HIGHWAY, COMING TO A COMPLETE STOP AT A FENCE. *SC *JB