2008 Jeep Grand Cherokee

2008 GRAND CHEROKEE OVERLAND - STALLS INTERMITTENTLY WHILE DRIVING. OCCURS EVERY SO OFTEN - HAVE TO STEER IT TO THE SIDE OF THE ROAD, TURN OFF ENGINE AND TURN IT BACK ON. IT HAPPENS EVEN WHEN STANDING STILL AT A RED LIGHT. IT HAPPENED WHEN THERE WAS LITTLE MILEAGE ON THE CAR, AND IT KEEPS HAPPENING TOOK IT TWICE TO SERVICE STATION. CAN FIND NOTHING WRONG. STARTED HAPPENING NOVEMBER 2008 AND STILL HAPPENS. *TR

2008 JEEP CHEROKEE LAREDO - ENGINE TURNS OFF AND LOOSE ALL POWER WITHOUT WARNING - COMPUTER AND KEY SWITCH WERE REPLACED - FILED LEMON LAW DID FINAL FIX ATTEMPT BUT NOTHING DONE SINCE THEY ARE UNABLE TO DUPLICATE. DRIVE OVER 100 MILES A DAY - HAS HAPPENED WHEN SLOWING DOWN FOR LIGHTS OR OFF RAMPS WITH OUT WARNING. CAN NOT MAKE IT HAPPEN - SCARY WHEN 18 WHEELER BEHIND YOU AND IT DOES HAPPEN!!!!! CHRYSLER RESPONSE VEHICLE ACTING NORMAL -ITS GOING TO TAKE SOMEONE KILLED FOR THEM TO TAKE THIS CAR BACK! *TR

I WAS HEADING TO CALIFORNIA FROM EL PASO, TEXAS ON THE 13TH OF MAY, 2009. WE DROVE TO BLYTHE, CALIFORNIA AND STAYED THE NIGHT. WE DIDN'T WANT TO DRIVE THROUGHOUT THE NIGHT. THE NEXT MORNING WE HEADED TO TORRANCE, CALIFORNIA. WITHIN 50 MILES OUT OF BLYTHE, MY BACK RIGHT TIRE HAD BLOWN OUT. WE HEARD A HUGH LOUD NOISE WHEN IT BLEW OUT. I LOST CONTROL OF THE 2008 JEEP CHEROKEE WITH ONLY 9000 MILES IMMEDIATELY. I FINALLY GOT CONTROL OF THE VEHICLE AND PULL OVER TO THE ONLY AREA THAT WAS POSSIBLE. MY BROTHER IN LAW WAS FOLLOWING ME IN FRONT AND MY GOOD FRIEND BEHIND ME. THEY ALL SAW AND HEARD THE BLOW OUT. I HAD MY WIFE AND TWO BOYS IN THE CAR. I AM SO LUCKY I GOT CONTROL OF THE JEEP. IF I WOULD OF HIT THE BREAK IMMEDIATELY I FEEL THAT WE COULD OF EASILY HAD A ROLL OVER. THE TIRES WERE ALL IN GREAT CONDITION. THE BLOW OUT TOOK OUT MY RIGHT BUMPER. I AM A REGISTERED NURSE AND HAVE WORKED IN THE ER AND HAVE SEEN MANY ROLL OVERS. I WAS AFRAID FOR MY FAMILY AND MYSELF. I HAVE ALSO HAVE WITNESS A ROLL OVER MYSELF. *TR

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE STOPPED AT A RED LIGHT, THE VEHICLE BEGAN TO SHAKE AND LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE PCM PROGRAMMED. THE PCM DID NOT STOP THE SHAKING; HOWEVER, THE VEHICLE NO LONGER JERKED FORWARD. THE VEHICLE HAS BEEN AT THE DEALER FIVE TIMES FOR THE SHAKING ISSUE, BUT THEY CANNOT REMEDY THE FAILURE. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE SHAKING AND JERKING ALMOST CAUSED A CRASH. THE CURRENT MILEAGE IS 11,700 AND FAILURE MILEAGE WAS 5,514. UPDATED 6/4/09 *CN THE REAR VIEW MIRROR WAS OUT OF FRAME, THE ENGINE HAD A ROUGH IDLE AND IT FELT AS THOUGH IT WAS GOING TO STALL. UPDATED 06/09/09.*JB THE CONSUMER SHE AND HER HUSBAND WERE DISPLEASED WITH THE ARBITRATION BOARDS' DECISION. THE CONSUMER STATED THE VEHICLE WOULD SURGE FORWARD AND VIBRATE WHEN AT A STOP AND WOULD FEEL AS THOUGH THE VEHICLE WOULD STALL, EVEN MORE WITHOUT THE AIR CONDITION TURNED ON. THE EXPLANATION THE CONSUMER WAS GIVEN THAT THE AIR CONDITION WILL CYCLE ON AT THE SAME TIME THE COOLING FANS WHICH WAS SAID TO CAUSE THE PROBLEM. UPDATED 11/02/09.

THE CAR CAME WITH AN IPOD CONNECTOR LOCATED IN THE GLOVE BOX. THIS FEATURE WAS NOT AN UPGRADE THAT I PURCHASED AFTER I BOUGHT THE CAR, IT WAS A FEATURE THAT CAME WITH THE CAR. THIS FEATURE WAS ALSO A FEATURE THAT WAS VERY IMPORTANT TO ME AND ONE OF THE SOLE REASONS I PURCHASED THIS EDITION OF THE JEEP. ABOUT TWO AFTER THE CAR MY ENTIRE UCONNECT SYSTEM WAS IN OPERABLE AND SO WAS THE IPOD CONNECTOR. I TOOK MY CAR INTO THE SOUTH BAY JEEP DEALER NEAR MY HOME LOCATED IN TORRANCE, AND THEY RESOLVED IT. ABOUT TWO WEEKS LATER THE UCONNECT SYSTEM WENT OUT AGAIN. I BROUGHT IT IN TO THE LOCAL JEEP DEALER AND THEY RESOLVED THE PROBLEM. ANOTHER TWO WEEKS AFTER THE SECOND TIME THE UCONNECT SYSTEM WENT OUT AGAIN. AT THIS POINT I WAS VERY UPSET AT THIS IS A BRAND NEW CAR, LESS THAN TWO MONTHS OLD AND I HAVE ALREADY BROUGHT IT IN THREE TIMES. LITTLE DID I KNOW THAT I WOULD SOON BE BRINGING MY CAR IN EVERY TWO WEEKS TO GET THIS SITUATION RESOLVED. AFTER 3 MONTHS OF CONTINUOUS TRIPS TO THE SOUTHBAY JEEP DEALER THEY FINALLY RESOLVED MY ISSUE WITH THE UCONNECT SYSTEM. HOWEVER, THEY HAVE YET TO RESOLVE MY ISSUE WITH THE IPOD CONNECTOR IN THE GLOVE BOX. SINCE I HAVE PURCHASED THE CAR I HAVE BROUGHT IT INTO THE SERVICE DEALER OVER 10 TIMES TO RESOLVE THIS ISSUE. ITS BEEN 10 MONTHS SINCE I PURCHASED THE CAR AND THIS FEATURE HAS NOT WORKED SINCE I BOUGHT THE CAR. I HAVE SOUGHT THE ATTENTION OF DAVE DRISCOLL, SERVICE MANAGER AT SOUTHBAY JEEP AND HE HAS INFORMED ME THAT HE HAS DONE EVERYTHING IN HIS CAPACITY TO TRY TO FIX THIS ISSUE. I AM DEEPLY DISAPPOINTED IN THE CHRYSLER BRAND. THE FACT THIS ISSUE HAS NOT BEEN RESOLVED AFTER 10 MONTHS IS RIDICULOUS. I HAVE PURCHASED A BRAND NEW CAR WITH FEATURES THAT I CAN NOT USE. THIS IS NOT ACCEPTABLE TO ME. THIS IS THE FIRST TIME I HAVE PURCHASED AN AMERICAN CAR AND WILL PROBABLY BE MY LAST. THERE IS NO REASON A CUSTOMER SHOULD HAVE TO TAKE HER CAR IN OVER 12 TIMES. *TR

IT WOULD NOT ROLL DOWN. TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE UNEXPECTEDLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESTARTED AFTER THE FIRST ATTEMPT. THE GEAR SHIFTER WAS PLACED INTO DRIVE AND THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THERE WAS NO RESPONSE. THE CONTACT MADE SEVERAL ATTEMPTS BEFORE THE VEHICLE WAS ABLE TO BE DRIVEN AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE GEAR SHIFTER WAS STUCK IN PARK AND WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 2,355. UPDATED 3/3/09 *CN THE CONSUMER HAD DIFFICULTY GETTING THE VEHICLE THEVEHICLE OUT OF GEAR. THE LEFT FRONT WINDOW DID NOT FUNCTIN PROPERLY. UPDATED 03/04/09. *JB

SUDDEN ACCELERATION/ LOSS OF BRAKES. VEHICLE ACCELERATED TO FULL THROTTLE WHILE ENTERING FROM FREEWAY ONRAMP. THE DRIVER TOOK FOOT OFF ACCELERATOR AND VEHICLES ACCELERATOR PEDAL CONTINUED TO MOVE DOWNWARD TO FULL THROTTLE AND WOULD NOT DECELERATE AFTER AN ATTEMPT TO "PUMP" THE ACCELERATOR PEDAL TO TRY AND GET THE PEDAL TO RELEASE. THE AUTOMOBILE WAS THEN PUT IN NEUTRAL AND THE ENGINE WOULD NOT SLOW DOWN IN" RPM'S". THE BRAKES WERE APPLIED AND AN ATTEMPT WAS MADE TO STOP THE VEHICLE AND THE BRAKES WERE NOT FUNCTIONING PROPERLY WITH THE AUTOMOBILE COMING TO A VERY LONG AND SLOW STOP WHITE TRYING TO MANEUVER THE AUTOMOBILE TO THE SIDE OF THE ROAD. ONCE THE VEHICLE WAS BROUGHT TO A STOP THE MOTOR WAS STILL AT AN EXTREME "RPM" LEVEL. THE MOTOR WAS TURNED OFF AT THE IGNITION SWITCH AND THE ENGINE FINALLY STOPPED RUNNING. AFTER SITTING AT THE SIDE OF THE ROAD FOR SOMETIME THE VEHICLE WAS RESTARTED AND DRIVEN TO A SAFE LOCATION WHERE THE DRIVER LET THE VEHICLE SIT FOR AN HOUR OR TWO AND RESTARTED FOR THE FINAL DRIVE HOME(ABOUT FIVE MILES). THE VEHICLE WAS TAKEN TO THE DEALERS SERVICE DEPARTMENT THE NEXT BUSINESS DAY. THE DEALER RAN A SCAN ON THE VEHICLE AND DIAGNOSED THAT THE EVENT OCCURRED AS STATED. THE DEALER CONSULTED CHRYSLER SERVICE CENTER AND WERE RECOMMENDED TO REPLACE THE THROTTLE AND BRAKE MODULES FOR THE SUDDEN ACCELERATION AND BRAKING PROBLEMS. THE VEHICLE PARTS ARE AT THE DEALER WITH THE VEHICLE. THE VEHICLE WAS TEST DRIVEN BY THE DEALER AND THE CUSTOMER WAS TOLD THE VEHICLE WAS READY. WHEN THE CUSTOMER ASKED IF THE VEHICLE WAS REPAIRED AND SAFE THE SERVICE DEPARTMENT REPRESENTATIVE SAID "WE INSTALLED THE RECOMMENDED PARTS BY CHRYSLER SERVICE" AND WOULD NOT SAY IF THE VEHICLE WAS REPAIRED PROPERLY OR SAFE FROM THE SUDDEN ACCELERATION/BRAKE PROBLEM. THE VEHICLE AS OF TODAY 12-24-2008 REMAINS AT THE DEALER. *TR

I HAVE JUST TAKEN OWNERSHIP OF A 2003 JEEP GRAND CHEROKEE LIMITED WITH 85,000 MILES ON IT AND AFTER A FEW MONTHS, THE PASSENGER SIDE HEAT WENT OUT AND SOON AFTERWARD THE DRIVER SIDE HEAT WENT OUT TOO. MY WIFE AND I TOOK THE JEEP UP TO A JEEP DEALERSHIP AND WE WERE TOLD WE WERE GOING TO HAVE TO PAY A LITTLE OVER $1,000 TO GET IT FIXED. THEY TOLD US THE BLEND-DOOR ACTUATORS WENT OUT AND THAT IT WAS A VERY COMMON PROBLEM ON JEEP GRAND CHEROKEES RANGING FROM 1999-2004. WE ARE CURRENTLY GETTING THE PROBLEM FIXED AND ARE EXTREMELY UPSET THAT THERE HAS NOT BEEN A RECALL FOR THIS VERY COSTLY ISSUE. WHAT'S EVEN WORSE IS THE FACT THAT IF WE CONTINUE TO OWN THE JEEP, WE HAVE BEEN TOLD TO EXPECT THIS PROBLEM AGAIN IN ROUGHLY 50,000 MILES. *TR