2008 Jeep Grand Cherokee

WHILE TRAVELING AT 55 MILES PER HOUR ON SOUTHERN BLVD. IN WEST PALM BEACH THE KEY TURNED FROM THE ON TO THE OFF POSITION. THIS CAUSED A LOCKUP OF THE STEERING AND BRAKES. THE AUTOMOBILE RETURNED TO FULL FUNCTION WHEN THE KEY WAS TURNED BACK TO THE VERTICAL POSITION. THERE WERE NO KEYS OR WEIGHT HANGING FROM THE KEY AND IT JUST CLICKED OFF. THIS CONDITION WAS RECENTLY REPAIRED AT ARRIGO DODGE ON OKEECHOBEE BLVD. THE KEY NOW STICKS IN THE IGNITION. THE RADIO FAILED SOON AFTER AND IT WAS NOTED THAT FUSE 27 & 28 WERE COVERED IN LITHIUM GREASE FROM THE PRIOR REPAIR WHICH STOPPED THE FUSE FROM MAKING CONTACT WITH THE PLUG. CLEANING RESTORED THE RADIO FUNCTION, BUT KEY IS STILL STUCK IN THE IGNITION. LATER, THE COMPUTER STATED "KEY DAMAGED". *JS UPDATED 04/13/15. *JB

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 94,000. UPDATED 12/26/13*LJ THE PASSENGER SIDE MIRROR WAS REPLACED. THE SPEAKERS WERE NOT WORKING CORRECTLY, THE STABILIZER BUSHINGS WERE REPLACED.

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE KEY FOB DID NOT RECOGNIZE THE IGNITION AND WOULD NOT START; IT WOULD ALSO STALL. THE FAILURE OCCURRED INTERMITTENTLY AT LEAST FOUR TIMES. THE VEHICLE WOULD ONLY START UNTIL THE COMPUTER SYSTEM REBOOTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. UPDATED 01/24/11 *BF THE CONSUMER STATED THE FUSE CIRCUIT BOX COVER WHICH LABELED AND DIAGRAMED THE LOCATION OF THE FUSE FOR THE RELATED ELECTRICAL SYSTEM HAD THE WRONG COVER ON IT. THE CONSUMER STATED IT WAS A DODGE FOX BOX COVER. UPDATED 03/18/11

2008 JEEP GRAND CHEROKEE - I HAVE HAD SURFBOARDS CAUSE THE FACTORY ROOF RACK TO ACTUALLY TEAR THROUGH THE METAL ROOF DUE TO HAVING NO REINFORCEMENT AROUND THE BOLTS THAT ATTACH THE FACTORY ROOF RACK TO THE ROOF OF THE CAR. THIS OCCURRED ON THE NJ GARDEN STATE PARKWAY AT LEGAL PARKWAY SPEED. HAD MY TWO SURFBOARDS GONE THROUGH SOMEONE'S WINDSHIELD IT COULD HAVE BEEN A DEADLY ACCIDENT. I HAVE SURFED FOR 45 YEARS AND NEVER HAD THIS PROBLEM WITH ANY OTHER CAR. I TOLD THE DEALER THAT THEY SHOULD TAKE NOTICE FOR CORRECTIVE ACTION TO CHRYSLER BUT THEY WERE NOT INTERESTED IN DOING SO. CHRYSLER HAS PHOTOGRAPHS OF THE FAILURE AS THEY HAD TO GET APPROVAL TO COVER THE REPAIR UNDER WARRANTY. THEY DID REPAIR THE CAR UNDER WARRANTY. I WAS TOLD THAT THEY REINFORCED WITH LARGER WASHERS ON BOTH SIDES OF THE FRONT PART OF THE RACKS, BUT I DO NOT HAVE PROOF THAT THEY DID AND I DO NOT TRUST THEM. I NOW STRAP MY BOARDS BOTH TO THE RACK AND A SAFETY STRAP THROUGH THE PASSENGER COMPARTMENT. I SHOULD NOT HAVE TO DO THIS. CHRYSLER HAS TV ADS THAT SHOW SURFBOARDS MOUNTED ON THE FACTORY RACKS OF THEIR VEHICLES. WHICH IS IMPLIED ACCEPTABLE USE. THIS MAY BE COMMON PRACTICE WITH ALL MANUFACTURERS, BUT IT IS IN FACT A PRACTICE ON THIS SPECIFIC VEHICLE. THIS ISSUE WOULD APPLY TO ANY OBJECT ON THE ROOF THAT WOULD BE SIMILAR TO A SURFBOARD; CANOES, KAYAKS, STORAGE PODS. *TR

VEHICLE SHUTS DOWN, ENGINE STALLS WHILE DRIVING, ALSO DOES NOT START OR DIFFICULTY STARTING, SEEMS TO LACK ADEQUATE POWER..AFTER SEVERAL ATTEMPTS, WILL NOT WORK PROPERLY. LET VEHICLE SIT, "COOL DOWN", ABLE TO START AGAIN, SYSTEM OK..NO DASHBOARD SYSTEM WARNINGS. I WAS ON INTERSTATE 81 SOUTH AND FAILURE HAPPENED. ALSO, THIS SAME FAILURE OCCURRED AT 15,000 MILES. TODAYS FAILURE AT 30,221 IS THE SECOND OCCURRENCE. VEHICLE WAS TOWED TO SCRANTON DODGE JEEP SERVICE TONIGHT. WILL AWAIT VEHICLE SERVICE FROM DEALER. *TR

THE CAR CAME WITH AN IPOD CONNECTOR LOCATED IN THE GLOVE BOX. THIS FEATURE WAS NOT AN UPGRADE THAT I PURCHASED AFTER I BOUGHT THE CAR, IT WAS A FEATURE THAT CAME WITH THE CAR. THIS FEATURE WAS ALSO A FEATURE THAT WAS VERY IMPORTANT TO ME AND ONE OF THE SOLE REASONS I PURCHASED THIS EDITION OF THE JEEP. ABOUT TWO AFTER THE CAR MY ENTIRE UCONNECT SYSTEM WAS IN OPERABLE AND SO WAS THE IPOD CONNECTOR. I TOOK MY CAR INTO THE SOUTH BAY JEEP DEALER NEAR MY HOME LOCATED IN TORRANCE, AND THEY RESOLVED IT. ABOUT TWO WEEKS LATER THE UCONNECT SYSTEM WENT OUT AGAIN. I BROUGHT IT IN TO THE LOCAL JEEP DEALER AND THEY RESOLVED THE PROBLEM. ANOTHER TWO WEEKS AFTER THE SECOND TIME THE UCONNECT SYSTEM WENT OUT AGAIN. AT THIS POINT I WAS VERY UPSET AT THIS IS A BRAND NEW CAR, LESS THAN TWO MONTHS OLD AND I HAVE ALREADY BROUGHT IT IN THREE TIMES. LITTLE DID I KNOW THAT I WOULD SOON BE BRINGING MY CAR IN EVERY TWO WEEKS TO GET THIS SITUATION RESOLVED. AFTER 3 MONTHS OF CONTINUOUS TRIPS TO THE SOUTHBAY JEEP DEALER THEY FINALLY RESOLVED MY ISSUE WITH THE UCONNECT SYSTEM. HOWEVER, THEY HAVE YET TO RESOLVE MY ISSUE WITH THE IPOD CONNECTOR IN THE GLOVE BOX. SINCE I HAVE PURCHASED THE CAR I HAVE BROUGHT IT INTO THE SERVICE DEALER OVER 10 TIMES TO RESOLVE THIS ISSUE. ITS BEEN 10 MONTHS SINCE I PURCHASED THE CAR AND THIS FEATURE HAS NOT WORKED SINCE I BOUGHT THE CAR. I HAVE SOUGHT THE ATTENTION OF DAVE DRISCOLL, SERVICE MANAGER AT SOUTHBAY JEEP AND HE HAS INFORMED ME THAT HE HAS DONE EVERYTHING IN HIS CAPACITY TO TRY TO FIX THIS ISSUE. I AM DEEPLY DISAPPOINTED IN THE CHRYSLER BRAND. THE FACT THIS ISSUE HAS NOT BEEN RESOLVED AFTER 10 MONTHS IS RIDICULOUS. I HAVE PURCHASED A BRAND NEW CAR WITH FEATURES THAT I CAN NOT USE. THIS IS NOT ACCEPTABLE TO ME. THIS IS THE FIRST TIME I HAVE PURCHASED AN AMERICAN CAR AND WILL PROBABLY BE MY LAST. THERE IS NO REASON A CUSTOMER SHOULD HAVE TO TAKE HER CAR IN OVER 12 TIMES. *TR

I HAVE JUST TAKEN OWNERSHIP OF A 2003 JEEP GRAND CHEROKEE LIMITED WITH 85,000 MILES ON IT AND AFTER A FEW MONTHS, THE PASSENGER SIDE HEAT WENT OUT AND SOON AFTERWARD THE DRIVER SIDE HEAT WENT OUT TOO. MY WIFE AND I TOOK THE JEEP UP TO A JEEP DEALERSHIP AND WE WERE TOLD WE WERE GOING TO HAVE TO PAY A LITTLE OVER $1,000 TO GET IT FIXED. THEY TOLD US THE BLEND-DOOR ACTUATORS WENT OUT AND THAT IT WAS A VERY COMMON PROBLEM ON JEEP GRAND CHEROKEES RANGING FROM 1999-2004. WE ARE CURRENTLY GETTING THE PROBLEM FIXED AND ARE EXTREMELY UPSET THAT THERE HAS NOT BEEN A RECALL FOR THIS VERY COSTLY ISSUE. WHAT'S EVEN WORSE IS THE FACT THAT IF WE CONTINUE TO OWN THE JEEP, WE HAVE BEEN TOLD TO EXPECT THIS PROBLEM AGAIN IN ROUGHLY 50,000 MILES. *TR