2008 Jeep Grand Cherokee

Traveling at 55mph on Rt. 264 W. in Virginia Beach, VA the right rear tire "exploded" with no warning whatsoever and sent my vehicle out of control coming very close to impacting vehicles on either side. I regained partial control and got the vehicle onto the shoulder. My family was shaken but o.k. State Police arrived. Upon inspection there was very little left of the tire (I will upload pics). Vehicle was brought to "Discount Tire" where close inspection of the remaining tires showed steel belt protruding from the front right tire. I was amazed. The vehicle had recently passed state inspection and was well within wear limits. I paid to have the (2) obviously failed tires replaced and asked Goodyear Customer Service to pay to replace the remaining (2) - all were bought as a set from Walmart. Goodyear Customer Service refused and now I must pay for the work as no one in their right minds would drive around on the remaining (2).. There's a 50/50 chance they would fail as well! It is my understanding these are not their "top of the line tires", but I must ask when it comes to safety what possible difference can that make? We depend on our government to properly test such basic safety related items that can cause death and damage in a moment to any family. I hope the NHTSA will/does thoroughly investigate all Goodyear tires, but especially these sold primarily at Walmart if I understood correctly. This is an incident that simply should not have occurred and even after the fact of TWO of these tires falling apart on the same vehicle, their corporate headquarters refused any responsibility; financial or otherwise.. not even an apology!

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PLACE AIR IN THE REAR PASSENGER SIDE TIRE, THE CONTACT NOTICED THAT THE TIRE PRESSURE MONITORING VALVE STEM WAS CORRODED AND FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON THE FRONT DRIVER SIDE TIRE VALVE STEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,232.

MY COMPLAINT IS WITH THE GOODYEAR FORTERA H.L. TIRES.THEY TEND TO HYDROPLANE EVEN ON A LEVEL SURFACE AND RAIN WATER IS EVENLY DISTRIBUTED ACROSS THE ROADWAY.EVEN BRAND NEW SET HAS SAME PROBLEM.IT SEEMS TO ME THAT IT IS DUE TO THE SIDEWALL TREAD PATTERN.I HAVE BROUGHT IT TO EAST HILLS JEEP (GREENVALE,N.Y.) AND THEY SAY IT'S NOT THEIR PROBLEM.I TOOK IT TO GOODYEAR,(FREEPORT,N.Y.) AND THE STORE MANAGER SAYS THAT HE HAS SOLD THEM BUT HAS NEVER NOTICED THAT ON THE RIGHT SIDE MOUNTED TIRES-THE SIDEWALL TREAD PATTERN FACES FORWARD.ON THE LEFT SIDE MOUNTED TIRES THE SIDEWALL TREAD PATTERN FACES THE REAR. THESE TIRES ARE ON THE HONDA,PILOT. THE CHEVY,TRAVERSE. THE FORD,EDGE AND THE JEEP GRAND CHEROKEE 2008 WHICH I OWN....SOMETIMES WHEN I AM IN PLACES LIKE SHOPPING MALLS,AND I SEE OTHER DRIVERS OF THE FORE MENTIONED VEHICLES I WILL ASK THEM IF THEY HAVE HAD UNWANTED HYDROPLANING WITH THEIR VEHICLE AND THEY RESPOND YES,I POINT OUT THAT I BELIEVE IT'S THE TIRE.I ALSO SHOW THEM THAT THE RIGHT SIDE FACES FORWARD AND THE LEFT SIDE FACES THE REAR AND MOST OF THEM SAY THEY NEVER NOTICED IT UNTIL I'VE BROUGHT IT TO THEIR ATTENTION. I ROTATE MY TIRES ABOUT EVERY 6,000 MILES.I TRY TO KEEP A GOOD WHEEL ALIGNMENT AND THIS PROBLEM PERSISTS. I OBTAINED A SECOND PAIR FROM THE DEALER AND YET ANOTHER FROM GOODYEAR AND EVEN THEIR MECHANICS DID NOT NOTICE UNTIL I SPOKE UP AND POINTED IT OUT TO THEM. ALMOST EVERYONE I'VE SPOKEN TO SAY THEY NEVER NOTICED THIS BEFORE.ONE MECHANIC AT GOODYEAR WENT BACK INSIDE AND CHECKED TO SEE IF THESE TIRES ARE CONSIDERED OMNIDIRECTIONAL,AND FOUND THAT THEY ARE NOT. ALSO EVEN READING REVIEWS ON THIS TIRE,I FOUND NO ONE WHO SEEMS TO GET MORE THAN 35,000 MILES OFF THESE TIRES. CAN YOU HELP ME GET TO THE ROOT OF THIS COMPLAINT.OR IS IT JUST ME ? PLEASE GIVE ME SOME FEEDBACK.

THE TIRE PRESSURE SENSOR STARTED TO LEAK AIR AROUND THE VALVE STEM. WHEN IT WAS REMOVED IT WAS FOUND THAT THE CHEAP ALUMINUM STEM HAD CORRODED AND THE STEM IN THE PROCESS OF BREAKING OFF COMPLETELY..IF IT HAD BROKEN OFF DRIVING ON THE HIGHWAY, THE TIRE WOULD HAVE DEFLATED IMMEDIATELY AND I WOULD BE IN BIG TROUBLE. PEOPLE AUTOMATICALLY THINK THAT ALUMINUM IS A GREAT METAL, BUT IT HAS TO BE ANODIZED OR ALLOYED TO GET CORROSION RESISTANCE. WE ALREADY HAD THE JEEP HOOD REPLACED BECAUSE OF CORROSION. THERE ARE "MARINE GRADE" ALLOYS AVAILABLE, BUT WHETHER THEY CAN BE CRAFTED INTO VALVE STEMS,I DUNNO. I SEE BY THE INTERNET, A GREAT INDUSTRY EVOLVED IN PROVIDING REPLACEMENT SENSORS. WHAT MAY HAVE BEEN A GREAT IDEA TO DEVELOP THESE DEVICES, I DON'T SEE A GREAT IDEA TO HAVING TO REPLACE THEM, WHAT, EVERY 2 OR 3 YEARS, AT 3 OR 4 HUNDRED A POP TO PRECLUDE BLOWING OUT THE TIRE. IF THEY ARE ONLY GOOD FOR A COUPLE YEARS, WHAT GOOD ARE THEY. I AM GOING TO PUT THE OLD RUBBER STEMS IN MINE !!!! IF THE GOV'T LS PUTTING OUT THESE SILLY ASS REGULATIONS FOR SENSORS THEY SHOULD HAVE STIPULATED THEM TO LAST AT LEAST 10 YEARS, OR HAVE REQUIRED THAT THEY BE REPLACED BY THE MFR ON SPECIFIC SCHEDULE. *TR

2008 JEEP SRT8 PURCHASED IN DECEMBER 2009 WITH BRAND NEW TIRES. LESS THAN 30K MILES AND FOUND FRONT TIRES SEPARATING ON INNER EDGES WITH PLENTY OF TREAD LEFT AND ALIGNMENT WITHIN SPECS. I FOUND THIS YESTERDAY WHEN I DECIDED TO DO SOME MAINTENANCE REPAIRS AS I AM A JEEP TECHNICIAN AND I WORK AT A CHRYSLER DEALERSHIP. THE FRONT TIRES ARE COMPLETELY SEPARATED WITH THREADS EXPOSED. THIS IS EXTREMELY DANGEROUS AS I DRIVE THIS VEHICLE WITH FAMILY AT HIGHWAY SPEEDS. I HAVE PICTURES IF NECESSARY AND CAN PROVIDE ALIGNMENT SPECS. I AM A MEMBER OF THE JEEP SRT8 FORUM AND THIS IS A COMMON ISSUE WITH MANY MEMBERS. *TR

MY 2008 JEEP/GR.CHEROKEE HAS GOODYEAR-FORTERA TIRES ON IT. I HAVE NOTICED THAT THE TREAD AROUND THE SIDEWALL HAS 2 DIFFERENT DIRECTIONS. ONE TURNS SLIGHTLY FORWARD AND THE OTHER SLIGHTLY TO THE REAR. I HAVE TRIED TO CONTACT GOODYEAR WHO HANDS ME BACK OFF TO JEEP FOR AN EXPLANATION.UPON MY MOST RECENT TIRE ROTATION,I POINTED THIS OUT TO THE HEAD MECHANIC. HE REPLIED IT DOES NOT MATTER,IT DOES NOT SERVE ANY PURPOSE. I DISAGREE. I DON'T THINK THEY PUT THEM ON THERE FOR NO REASON..I HAVE TAKEN THE TRUCK TO A GOODYEAR TIRE DEALER AND HE SAID THE TREAD PATTERN IS SUPPOSED TO PUSH WATER AWAY FROM THE VEHICLE. I WALKED THE MAN AROUND THE VEHICLE AND SHOWED HIM THAT BOTH TIES ON THE RIGHT SIDE OF THE VEHICLE FACE FORWARD WHILE THE 2 TIRES ON THE LEFT FACE THE REAR.SHOULDN'T THEY ALL FACE THE SAME DIRECTION? I HAVE SEEN THESE TIRES ON THE HONDA/PILOT,G.M.C./TRAVERSE,FORD/EXPLORER AND FORD/EDGE. I HAVE ASKED OTHER DRIVERS ABOUT IT,BUT NO ONE HAS NOTICED UNTIL I SPOKE ON IT. I FIND IT HARD TO BELIEVE THAT NOBODY ELSE SEEMS TO SEE A POTENTIAL PROBLEM HERE. PLEASE HELP ME-I HAVE TAKEN PICTURES OF THIS SITUATION AND WOULD BE GLAD TO SEND THEM TO YOU.I CAN'T POSSIBLY BE ONLY ONE WHO NOTICES THIS. *TR

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THE MANUAL INDICATED THAT THE FULL SIZE SPARE TIRE WAS EQUIPPED WITH A TIRE PRESSURE MONITOR LIKE THE REGULAR TIRE. WHEN THE CONTACT USED THE SPARE TIRE THERE WAS NO TIRE PRESSURE MONITORING SYSTEM INCLUDED. THE DEALER STATED THAT EVEN THOUGH IT STATED THAT THE SPARE HAD A MONITORING SYSTEM IN THE MANUAL,THEY DO NOT PUT THEM IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 44,000. UPDATED 07/27/11*LJ UPDATED 08/01/11

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE WITH GOODYEAR EAGLE RSA EMT TIRES, LINE SIZE 255/45/R20. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE WHEN THE CONTACTS WAS INFORMED THAT THE DRIVER AND PASSENGER FRONT TIRES WERE WEARING FROM THE INTERIOR OF THE TIRE. THE MECHANIC INSPECTED THE TIRES AND BELIEVED THE FAILURE COULD BE CORRECTED BY PERFORMING AN ALIGNMENT. AFTER THE ALIGNMENT WAS TESTED, THEY ADVISED THE CONTACT THAT THE TIRES COULD POTENTIALLY BE DEFECTIVE. THE VEHICLE WAS REPAIRED FOR THE DRIVER AND PASSENGER FRONT TIRES. THE FAILURE MILEAGE WAS APPROXIMATELY 25,400.