2008 Jeep Grand Cherokee

2008 JEEP GRAND CHEROKEE - I HAVE HAD SURFBOARDS CAUSE THE FACTORY ROOF RACK TO ACTUALLY TEAR THROUGH THE METAL ROOF DUE TO HAVING NO REINFORCEMENT AROUND THE BOLTS THAT ATTACH THE FACTORY ROOF RACK TO THE ROOF OF THE CAR. THIS OCCURRED ON THE NJ GARDEN STATE PARKWAY AT LEGAL PARKWAY SPEED. HAD MY TWO SURFBOARDS GONE THROUGH SOMEONE'S WINDSHIELD IT COULD HAVE BEEN A DEADLY ACCIDENT. I HAVE SURFED FOR 45 YEARS AND NEVER HAD THIS PROBLEM WITH ANY OTHER CAR. I TOLD THE DEALER THAT THEY SHOULD TAKE NOTICE FOR CORRECTIVE ACTION TO CHRYSLER BUT THEY WERE NOT INTERESTED IN DOING SO. CHRYSLER HAS PHOTOGRAPHS OF THE FAILURE AS THEY HAD TO GET APPROVAL TO COVER THE REPAIR UNDER WARRANTY. THEY DID REPAIR THE CAR UNDER WARRANTY. I WAS TOLD THAT THEY REINFORCED WITH LARGER WASHERS ON BOTH SIDES OF THE FRONT PART OF THE RACKS, BUT I DO NOT HAVE PROOF THAT THEY DID AND I DO NOT TRUST THEM. I NOW STRAP MY BOARDS BOTH TO THE RACK AND A SAFETY STRAP THROUGH THE PASSENGER COMPARTMENT. I SHOULD NOT HAVE TO DO THIS. CHRYSLER HAS TV ADS THAT SHOW SURFBOARDS MOUNTED ON THE FACTORY RACKS OF THEIR VEHICLES. WHICH IS IMPLIED ACCEPTABLE USE. THIS MAY BE COMMON PRACTICE WITH ALL MANUFACTURERS, BUT IT IS IN FACT A PRACTICE ON THIS SPECIFIC VEHICLE. THIS ISSUE WOULD APPLY TO ANY OBJECT ON THE ROOF THAT WOULD BE SIMILAR TO A SURFBOARD; CANOES, KAYAKS, STORAGE PODS. *TR

I BOUGHT A 2008 JEEP SRT8 AT THE END OF DECEMBER 2009 IN FLORIDA WITH APPROX. 18900 MILES ON IT AND GOT A FULL CERTIFIED WARRANTY WITH IT. I DROVE IT TO MINNESOTA WHERE I LIVE AND DO NOT DRIVE IT MUCH AT ALL. I HAVE PUT AROUND 4900 MILES ON IT SINCE THEN AND AT BEST BUY PUTTING IN NEW HEADLIGHTS THEY TOLD ME MY FRONT TIRES TREAD WAS SEPARATING. I ALREADY HAD A APPOINTMENT SCHEDULED THE NEXT DAY TO HAVE THE DEALERSHIP FIX THE LEAK IN MY ROOF FOR THE SECOND TIME. THE INSIDE TREAD ON BOTH OF MY FRONT TIRES WAS REALLY BAD AND THE DEALERSHIP SAID I SHOULD NOT DRIVE IT TILL IT GETS NEW TIRES. I WAS AT A DEALERSHIP ABOUT A MONTH BEFORE (FIXING LEAK) AND THEY DIDN'T MENTION IT AT ALL. IF THE DEALERSHIP DIDN'T NOTICE IT HOW WOULD I? BEST BUY NOTICED IT AND THEY DON'T EVEN FIX JEEP SRT8S, WHAT WOULD HAVE HAPPENED IF IT BLEW ON THE HIGHWAY? I AM NOT A HEAVY FOOT DRIVER, IT DRIVES PERFECTLY AND I HAVE NEVER HIT ANYTHING WITH THE CAR. LOOKING ONLINE IT SEEMS THIS IS A HUGE PROBLEM WITH EVERYONE WHO HAS A SRT8 SUV. I HAVE ALSO HAD MY AC UNIT REPLACED, AND TAILLIGHT REWIRED, AIRBAG CONTROL MODULE,ESP BAS LIGHT IN DASH FIXED. WHEN BRINGING IT TO THE DEALER TO GET IT FIXED, IT SEEMS LIKE ITS THE FIRST ONE THEY HAVE EVER SEEN, AND JUST ASSUME THAT ITS MY DRIVING THAT CAUSES THIS. I HAVE ONLY SEEN 2 OTHER JEEP SRT8 IN REAL LIFE AND MOST SHOP PEOPLE I TALK TO HAVE NEVER SEEN ONE DRIVING LET ALONE WORKED ON ONE AND KNOWS THE PROBLEMS WITH IT. THE DEALERSHIP BLAMES THE ALIGNMENT CAUSED IT SINCE THE BALL BEARINGS WERE FINE TO THEM.THE REAR TIRES ARE FINE ON THE VEHICLE JUST THE INSIDE OF THE FRONT AND CANT FIND ANYONE THAT CAN EXPLAIN WHY THEY ARE DOING THIS. I PAID 586 DOLLARS TO GET 2 OF THE SAME FACTORY TIRES WITH ALIGNMENT. I DO NOT FEEL LIKE I SHOULD HAVE TO PAY FOR NEW TIRES AND THE ALIGNMENT FOR IT. I THINK GOODYEAR AND JEEP NO THERE IS A SERIOUS PROBLEM WITH THE TIRES AND THEY ARE STILL MAKING US PAY FOR IT WHEN ITS THERE FAULT. *TR

MY 2008 JEEP GRAND CHEROKEE LIMITED HAS LOST POWER ON THREE SEPARATE OCCASIONS, EACH TIME BEING ABOUT A WEEK APART. THE FIRST TIME I WAS DRIVING ALONG THE HIGHWAY AT APPROX. 70 MPH AND I NOTICED ALL OF MY CONTROLS HAD GONE BLACK, I HAD NO ODOMETER, NO RADIO, NO A/C, MY CAR HAD COMPLETELY LOST POWER. I COASTED TO THE SHOULDER AND WAS ABLE TO PUT THE CAR IN PARK AND RESTART IT. THE SECOND TIME WAS PULLING OUT OF A STORE PARKING LOT, CROSSING TRAFFIC AT ABOUT 10-15 MPH. AGAIN, I LOST POWER BUT WAS STILL ABLE TO COME TO A STOP, PUT THE CAR IN PARK AND RESTART IT. AFTER THIS, I BROUGHT IT TO THE DEALERSHIP BUT THEY COULD NOT REPLICATE THE PROBLEM AND THERE WERE NO ERROR CODES ON MY CAR. AS I WAS LEAVING THE DEALERSHIP AND STOPPED ATA RED LIGHT DOWN THE STREET, I AGAIN LOST POWER. THIS TIME I WAS AT A COMPLETE STOP. I PUT THE CAR IN PARK AND RESTARTED AND THEN BROUGHT IT BACK TO THE DEALERSHIP. AGAIN, THEY DID NOTHING. I HAVE CALLED CHRYSLER AND WAS TOLD THAT MY CAR DID NOT SHOW UP WITH ANY OUTSTANDING RECALLS, HOWEVER I DID SEE A RECALL ON MY MODEL YEAR FOR THIS EXACT PROBLEM. MY CAR HAS ABOUT 22,000 MILES ON IT AND HAS RUN PERFECTLY UP UNTIL NOW. *TR

VEHICLE STALLED WHILE DRIVING APPROX. 65-70 MPH ON APRIL 27,2009 THE RADIO WENT OUT, THE ODOMETER WENT BLANK AND I LOST POWER STEERING. COASTED TO THE SIDE OF THE ROAD. PLACED STICK SHIFT IN PARK AND IT STARTED UP.. I DROVE STRAIGHT TO THE DEALERSHIP MILEAGE WAS 5166. DEALERSHIP SCANNED SYSTEM AND NO ACTIVE AND NO STORED TROUBLE CLODES WERE FOUND. WAS TOLD THIS WAS FLUKE. THE ISSUE WAS NOT RESOLVED. VEHICLE STALLED A SECOND TIME WHILE TURNING A CORNER AT APPROX 5 -10 MPH. (SAME THING HAPPENED AS STATED ABOVE). PLACED STICK SHIFT IN NEUTRAL AND IT STARTED UP. DROVE STRAIGHT TO DEALERSHIP. MILEAGE APPROX 29,500. DEALERSHIP SCANNED SYSTEM AND NO ACTIVE AND NO STORED TROUBLE CLODES WERE FOUND. THE ISSUE WAS NOT RESOLVED. I INSISTED THAT THE DEALERSHIP KEEP THE JEEP TO DO ADDITIONAL TESTING. I AM CURRENTLY WAITING. I ALSO MENTIONED THE RECALL BELOW AND WAS TOLD THAT MY VIN # WAS NOT APART OF THIS RECALL. AUTO RECALL DATE: 02/06/2008 VEHICLE COMPONENT: ELECTRICAL SYSTEM ESTIMATED VEHICLES AFFECTED: 1338 2008 JEEP GRAND CHEROKEE DEFECT SUMMARY: CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED. DEFECT CONSEQUENCE: THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING. *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING APPROXIMATELY 70 MPH, ALL WARNING LIGHTS ON THE DASHBOARD INTERMITTENTLY FLASHED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE OCCURRED A SECOND TIME AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS AWAITING FURTHER TESTING OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 29,000.

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 45 MPH, THE VEHICLE WOULD STALL WITHOUT WARNING. THE DEALER REPLACED THE VALVES BUT TO NO AVAIL. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED THE VEHICLE HAD BEEN TO THE DEALER FIVE TIMES DUE TO THE VEHICLE STALLING. SHE WAS ABLE TO LOCATE A RECALL (NHTSA CAMPAIGN ID NUMBER 08V059000: ELECTRICAL SYSTEM) HOWEVER, HER VIN WAS NOT INCLUDED. THE VEHICLE WAS LEFT IN POSSESSION OF THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000 AND THE CURRENT MILEAGE WAS 30,800.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE WITH GOODYEAR EAGLE RSA EMT TIRES, SIZE: 255-45-R20. THE CONTACT STATED WHILE DRIVING AT 20MPH IN RAINY WEATHER, THE FRONT TWO TIRES BLEW OUT. THE TIRE PRESSURE WARNING LIGHT ILLUMINATED FOLLOWING THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPLACEMENT OF THE TIRES. THE TIRES WERE NOT REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 21,005.

1) OPERATED LEFT TURN SIGNAL 2) TONE THEN ERROR MESSAGES (A) SERVICE SUSPENSION (B) CHECK GAUGES. ALL DASH INDICATE LAMPS CAME ON - ABS, ESP, AIR BAG, CHECK ENGINE ETC. TURN SIGNALS BECAME INOPERATIVE. A/C BECAME INOPERATIVE, HAZARD LIGHTS INOPERATIVE, FUEL GAUGE INOPERATIVE, TACHOMETER INOPERATIVE, SPEEDOMETER INOPERATIVE. CONSEQUENCES: RISK OF ACCIDENT DUE TO DISTRACTION BY WARNING TONE AND ALL INDICATOR LAMPS LIGHTING SUDDENLY WHILE DRIVING. RISK OF ACCIDENT DUE TO INOPERATIVE TURN INDICATOR SIGNALS AND INOPERATIVE HAZARDS. UNKNOWN WHETHER ABS SYSTEM WORKING SINCE ABS WARNING LAMP WAS LIT. UNKNOWN WHETHER AIR BAG SYSTEM WAS OPERATIONAL SINCE AIR BAG WARNING LAMP WAS LIT (3) SHUT OFF ENGINE AND AFTER A FEW MINUTES RESTARTED - NO CHANGE ALL LAMPS LIT. LEFT TURN SIGNAL REMAINED LIT BUT NOT FLASHING EVEN WITH KEY OFF. CALLED JEEP DEALER SERVICE SUGGESTED PULLING IOD RELAY. NO IMPROVEMENT. 2 MORE RESTARTS WITH EXTENDED (MORE THAN 1 HOUR) VEHICLE OFF AND ALL LIGHTS CLEARED EXCEPT CHECK ENGINE. DO NOT KNOW CAUSE OF PROBLEM YET. UNABLE TO FIND JEEP DEALER WITH SERVICE DEPT OPEN ON SAT OF MEMORIAL DAY WEEKEND OR CAN ONLY DO OIL CHANGES AND TIRE ROTATIONS ON SAT. *TR