2008 Jeep Grand Cherokee

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED AFTER USING HER WINDSHIELD WIPERS AND TURNING THEM OFF THEY BECAME JAMMED OBSTRUCTING THE DRIVERS VIEW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE CONTROL MODULE ON THE WIPER BOARD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

THERE ARE TWO MAIN ISSUES: STALLING AND NO START. STALLING ISSUE - VEHICLE BEGAN TO STALL ON 8/9/10 ON A RANDOM AND INTERMITTENT BASIS WHILE DRIVING AT VARYING SPEEDS. THE STALLING APPEARS TO HAVE STOPPED AFTER THE LAST SERVICE WAS COMPLETED ON 7/25/11. THE FOLLOWING INFORMATION RELATES TO THE STALLING ISSUE. EACH DATE IS SEPARATE VISIT TO DEALERSHIP: 8/13/10 - PERFORMED DIAGNOSTIC TEST, WITH NO FAULT CODES STORED. CHECKED WIRING TO PDC AND FRONT CONTROL MODULE. ROAD TESTED FOR 55 MILES. COULD NOT DUPLICATE CUSTOMER CONCERN. 9/2/10 - REPLACED WIRELESS IGNITION NODE - (DUE TO A BIND, STICK OR SEIZE). 10/27/10 - REPLACED THROTTLE BODY. FOUND THE THROTTLE BODY TO BE BINDING. 7/25/11 - PERFORMED DIAGNOSTIC TEST, FOUND A STORED CODE FOR THE CRANKSHAFT SENSOR. COULD NOT DUPLICATE CONCERN. REPLACED SENSOR. NO START ISSUE - THIS IS DEFINED AS TURNING THE KEY TO THE START POSITION BUT WOULD NOT CRANK. FUEL PUMP WOULD TURN ON AFTER A FEW SECONDS. ALL ELECTRICAL SYSTEMS WERE FINE. BATTERY WAS FULL STRENGTH. IN ALL OF THESE CASES, THE CAR WOULD START UP WITHOUT A PROBLEM WITHIN 24-48 HOURS AFTER THE NO-START INCIDENTS. THE FOLLOWING INFORMATION RELATES TO A "NO START" ISSUE. EACH DATE IS A SEPARATE TRIP TO THE DEALERSHIP. 5/30/11 - VEHICLE TOWED IN ON SATURDAY. SERVICE TECHNICIAN STARTED VEHICLE UP THREE TIMES ON MONDAY. LET SIT OVERNIGHT AND STARTED RIGHT UP ON TUESDAY. BATTERY TESTED FINE. NO CODES IN SYSTEM. 7/25/11 - DIAGNOSTIC SCAN, REPLACED CRANKSHAFT SENSOR (SEE STALLING) 7/26/11 - VEHICLE TOWED TO DEALERSHIP. DUPLICATED NO-START ISSUE. REPLACED ENGINE WIRING HARNESS. SERVICE ADVISOR EXTREMELY CONFIDENT THAT THIS WAS THE ISSUE. *AFTER SPEAKING WITH THE SERVICE ADVISOR TODAY, HE HAD TOLD ME THAT THEY HAD REPLACED SEVERAL WIRING HARNESSES ON THE 2007, 2008 G. CHEROKEES EXPERIENCING SAME ISSUE SINCE MY SERVICE ON 7/26/11. *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. WHILE PARKED, THE CONTACT NOTICED PIECES OF THE STEERING WHEEL WERE DETACHING AND FALLING OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE STEERING WHEEL WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED TO COVER A PORTION OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2008 GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ANTI LOCK BRAKING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT A REAR ANTI LOCK BRAKING SPEED SENSOR MALFUNCTIONED, CAUSING THE FAILURE. THE DEALER ALSO STATED THAT THE LIGHT INDICATED THAT THE BRAKING SYSTEM WOULD NOT FUNCTION DUE TO THE SPEED SENSOR READING INACCURATELY. IN ADDITION, THE DEALER STATED THAT IF THE VEHICLE WAS DRIVEN DURING RAINY WEATHER, IT COULD BE VERY DANGEROUS. THE ANTI LOCK BRAKING SENSOR WAS REPLACED. AFTER THE REPAIRS, THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SPEED SENSOR. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE FAULTY SPEED SENSORS. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.

TL - THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO REPLACED THE WIRELESS CONTROL MODULE AND KEYS AS A TEMPORARY FIX. THE REMEDY FAILED TO REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 54,000. RVK

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING SPEEDS OF 40 AND 65 MILES PER HOUR THE VEHICLE SHIFTED INTO FIRST GEAR, CAUSING THE VEHICLE TO LOSE SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 47,000.