NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
733 reports60,000 miles · Sep 22, 2014
Electrical System
CAR WOULD NOT START. NEITHER FOB WOULD WORK. CAR WAS IN WRANGELL ALASKA AND HAD TO BE SHIPPED TO BELLINGHAM. CAR IS NOW AT DEALERS. WAS NOT A FOB PROBLEM. ECM, ELECTRONIC CONTROL MODULE? AFTER TWO DAYS WORK WITH TWO MECHANICS, THEY STILL DO NOT KNOW THE PROBLEM, JUST GUESSING. ONLY DEALER CAN WORK/PROGRAM THE CAR COMPUTER. COST…
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CAR WOULD NOT START. NEITHER FOB WOULD WORK. CAR WAS IN WRANGELL ALASKA AND HAD TO BE SHIPPED TO BELLINGHAM. CAR IS NOW AT DEALERS. WAS NOT A FOB PROBLEM. ECM, ELECTRONIC CONTROL MODULE? AFTER TWO DAYS WORK WITH TWO MECHANICS, THEY STILL DO NOT KNOW THE PROBLEM, JUST GUESSING. ONLY DEALER CAN WORK/PROGRAM THE CAR COMPUTER. COST OF SHIPPING CAR + HOTELS+RESTAURANTS+TOWING TO AND FROM FERRY++++++ DEALER COST. ALL BECAUSE THE CAR HAS TO BE FIXED AT THE DEALER AND THEY APPARENTLY CAN'T DO IT EITHER. THIS IS GETTING REALLY EXPENSIVE. WHAT IF I HAD BEEN OUT IN THE BOONIES, AWAY FROM PHONE SERVICE IN THE WINTER AND THIS HAD HAPPENED? *TR..UPDATED 09-25-14 *BF
NHTSA ODI #10638038
Mileage unknown · Sep 21, 2014
Electrical System
IGNITION WON'T RELEASE KEY. *TR
NHTSA ODI #10637825
75,033 miles · Sep 19, 2014
Engine
ON 11-20-13, CAR DIED AT A STOP SIGN AT NORTHBOUND BRADSHAW AT SHELDON IN SACRAMENTO COUNTY, CA. CAR WAS TOWED TO AUTO SHOP IN LOOMIS, CA. SINCE 11-20-13, THIS VEHICLE HAS DIED A TOTAL OF 8 TIMES, AT VARIOUS SPEEDS FROM 0 MPH TO 65 MPH. ON TWO OCCASIONS, I WAS IN THE MIDDLE LANE OF WEST BOUND I-80 NEAR ROCKLIN, CA, GOING APPROXI…
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ON 11-20-13, CAR DIED AT A STOP SIGN AT NORTHBOUND BRADSHAW AT SHELDON IN SACRAMENTO COUNTY, CA. CAR WAS TOWED TO AUTO SHOP IN LOOMIS, CA. SINCE 11-20-13, THIS VEHICLE HAS DIED A TOTAL OF 8 TIMES, AT VARIOUS SPEEDS FROM 0 MPH TO 65 MPH. ON TWO OCCASIONS, I WAS IN THE MIDDLE LANE OF WEST BOUND I-80 NEAR ROCKLIN, CA, GOING APPROXIMATELY 65 MPH. CAR HAS BEEN IN THE SHOP AT AUTONATION CHRYSLER DODGE JEEP RAM IN ROSEVILLE, CA ON SEVERAL OCCASIONS. THE CAR WAS DELIVERED TO AUTONATION ON 9-17-14 (TWO DAYS AGO), AND THEIR SHOP WILL, ONCE AGAIN, TRY TO DETERMINE THE CAUSE OF THE PROBLEM. *TR
NHTSA ODI #10637637
80,000 miles · Sep 17, 2014
Electrical SystemSteeringCrash
THE IGNITION ON MY JEEP WENT OUT OF IT'S NORMAL OPERATING POSITION TO ACC POSITION AFTER THE KEY WAS ACCIDENTALLY BUMPED. THE CAR WAS IN MOTION AT THE TIME. STEERING LOCKED UP AND THE ACCELERATOR WAS DISABLED. AND JUST A FEW DAYS AGO THE SAME THING HAPPENED. THIS TIME MY CAR ROLLED AT A SLOW SPEED INTO ANOTHER CAR DUE TO LA…
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THE IGNITION ON MY JEEP WENT OUT OF IT'S NORMAL OPERATING POSITION TO ACC POSITION AFTER THE KEY WAS ACCIDENTALLY BUMPED. THE CAR WAS IN MOTION AT THE TIME. STEERING LOCKED UP AND THE ACCELERATOR WAS DISABLED. AND JUST A FEW DAYS AGO THE SAME THING HAPPENED. THIS TIME MY CAR ROLLED AT A SLOW SPEED INTO ANOTHER CAR DUE TO LACK OF BRAKES. LUCKILY, NO DAMAGE OR INJURIES IN THAT CASE EITHER. I ASSUME THE RECENT RECALL FOR JEEP GRAND CHEROKEES UP TO 2007 FOR THE SAME REASON WILL BE EXTENDED TO THE 2008 MODELS. *TR
NHTSA ODI #10633846
48,000 miles · Sep 1, 2014
Power Train
THIS JEEP HAD THE N23 RECALL DONE AND I POSTED EARLIER ABOUT THE ONGOING PROBLEMS NOT GOING INTO 4 LO AND NEUTRAL...BUT THE PROBLEM IS WORSE THAN BEFORE THE RECALL AND IS A SAFETY ISSUE NOW. THIS PROBLEM IS WORSE ON MINE THAN I FIRST THOUGHT. BUT IF THE INTENT BY CHRYSLER TO SOLVE A SAFETY PROBLEM WITH GOING INTO NEUTRAL UN…
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THIS JEEP HAD THE N23 RECALL DONE AND I POSTED EARLIER ABOUT THE ONGOING PROBLEMS NOT GOING INTO 4 LO AND NEUTRAL...BUT THE PROBLEM IS WORSE THAN BEFORE THE RECALL AND IS A SAFETY ISSUE NOW. THIS PROBLEM IS WORSE ON MINE THAN I FIRST THOUGHT. BUT IF THE INTENT BY CHRYSLER TO SOLVE A SAFETY PROBLEM WITH GOING INTO NEUTRAL UNINTENTIONALLY, WAS THE REASON FOR THE RECALL, THEY FAILED. I JUST DID SOME TESTS ON MY 08 GC AND FOUND: IGNITION ON, MOTOR OFF IN ANY GEAR BUT PARK AND THE TRANSFER CASE IS IN NEUTRAL. IN PARK IT'S LOCKED. MOTOR ON, THE TRANSFER CASE WON'T GO INTO FOR 4 LO OR NEUTRAL AND THE SERVICE "4 WD" COMES ON IMMEDIATELY WHEN TRYING TO GO INTO 4 LO OR NEUTRAL. MY SCANNER SHOWS NO CODES, AND THE MESSAGE ON THE EVIC DISAPPEARS ONCE THE JEEP IS OFF AND THEN RESTARTED. IN SUMMARY, IF THE JEEP STALLS AND THE KEY IS STILL ON, THE TRANSFER CASE IS IN NEUTRAL!!! THIS IS MORE OF A SAFETY ISSUE THAN BEFORE. *TR
NHTSA ODI #10629933
45,345 miles · Aug 30, 2014
Power Train
CHRYSLER ISSUED A RECALL (N23) FOR PROBLEMS WITH JEEP TRANSFER CASES SHIFTING INTO NEUTRAL UNEXPECTEDLY. I'VE SEEN NO POSTS WHERE THIS ACTUALLY HAPPENED. AGAINST MY BETTER JUDGMENT, I HAD THE RECALL DONE. IMMEDIATELY PEOPLE STARTED HAVING ISSUES WITH 4LO NO LONGER WORKING, AND "SERVICE 4WD" MESSAGES SHOWING ON THE DASH. THESE AR…
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CHRYSLER ISSUED A RECALL (N23) FOR PROBLEMS WITH JEEP TRANSFER CASES SHIFTING INTO NEUTRAL UNEXPECTEDLY. I'VE SEEN NO POSTS WHERE THIS ACTUALLY HAPPENED. AGAINST MY BETTER JUDGMENT, I HAD THE RECALL DONE. IMMEDIATELY PEOPLE STARTED HAVING ISSUES WITH 4LO NO LONGER WORKING, AND "SERVICE 4WD" MESSAGES SHOWING ON THE DASH. THESE ARE MY SYMPTOMS ALSO. PEOPLE THAT FLAT TOW THE JEEP BEHIND A MOTOR HOME COULD NO LONGER SWITCH THE TRANSFER CASE TO NEUTRAL (IRONIC HUH?). WHAT DOES CHRYSLER DO? THEY DON'T EVEN ACKNOWLEDGE THEIR PROBLEM. A YEAR AFTER THE FIASCO STARTED, THE DEALER THAT DID MY RECALL DOESN'T KNOW ABOUT THE ISSUE? APPARENTLY CHRYSLER DEALERS LOADED DEFECTIVE SOFTWARE OR INSTALLED THE SOFTWARE IMPROPERLY. THE SOFTWARE CANNOT BE UNLOADED AND REVERTED TO BEFORE THE RECALL. CHRYSLER'S ANSWER WHEN I CALLED 800 NUMBER YESTERDAY, OVER A YEAR SINCE THIS RECALL FIASCO STARTED, WAS FOR ME TO PAY THE DEALER TO DIAGNOSE THE SYMPTOM AND IF THE DIAGNOSTIC CODE IS CORRECT, THEY'LL RELOAD THE SOFTWARE...AFTER I'VE PAID THE SERVICE CALL! THERE ARE THOUSANDS OF POSTS ON LINE ABOUT THE PROBLEMS WITH THE N23 RECALL, BOTH ON AUTOMOTIVE SITES AND RV SITES FROM OWNERS THAT FLAT TOW THEM. AND CHRYSLER HAS THEIR HEAD IN THE SAND...OR ELSEWHERE. THIS IS THE BIGGEST SCAM. PER THE POSTS, CHRYSLER IS CHARGING PEOPLE THOUSANDS TO REPLACE COMPONENTS WHEN IT'S THE RECALL THAT STARTED THE PROBLEM. THE PROBLEM OCCURS IMMEDIATELY WHEN TRYING TO ACTUATE 4 LO. IT DOESN'T GO INTO 4 LO AND THE SERVICE 4WD MESSAGE OCCURS ON THE INFORMATION CENTER. I HAD TO SHOW THE DEALER THE SERVICE BULLETIN NUMBER CALLING ATTENTION TO THE PROBLEM, FROM POSTS ON THE WEB. THAT TELLS ME THAT CHRYSLER IS NOT EVEN INFORMING THEIR OWN DEALERS ABOUT THE PROBLEM CREATED BY THE N23 RECALL. AND THE QUADRATRAC II TRANSFER CASE WITH THE 4LO CAPABILITY IS AN OPTION UPGRADE. THE RECALL TAKES AWAY THIS FUNCTIONALITY! *TR
NHTSA ODI #10629588
80,500 miles · Aug 29, 2014
Electrical System
WHILE DRIVING AT POSTED X-PRESS WAY SPEEDS (70 MPH) THE CAR SUDDENLY WENT DEAD. THE POWER STEERING, RADIO, A/C ETC. SHUT OFF. FORTUNATELY TRAFFIC WAS LIGHT AND I PULLED OFF TO THE SHOULDER OF THE ROAD. AFTER THE VEHICLE COME TO A STOP. I TURNED THE KEY TO THE LEFT (OFF POSITION) THAN TURNED BACK TO THE RIGHT ON POSITION. THE CAR…
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WHILE DRIVING AT POSTED X-PRESS WAY SPEEDS (70 MPH) THE CAR SUDDENLY WENT DEAD. THE POWER STEERING, RADIO, A/C ETC. SHUT OFF. FORTUNATELY TRAFFIC WAS LIGHT AND I PULLED OFF TO THE SHOULDER OF THE ROAD. AFTER THE VEHICLE COME TO A STOP. I TURNED THE KEY TO THE LEFT (OFF POSITION) THAN TURNED BACK TO THE RIGHT ON POSITION. THE CAR STARTED IMMEDIATELY AND I CONTINUED ON. THE CAR WILL ALSO STALL IMMEDIATELY AFTER STARTING IT AND I WILL HAVE TO SOMETIMES START IT TO TWO TO THREE TIMES BEFORE IT STAYS RUNNING. I HAD THE PROBLEM LOOKED AT A FEW YEARS AGO. FIRST THEY SAID IT WAS A BAD KEY. WHEN THAT DIDN'T FIX THE PROBLEM THEY SAID IT WAS A BAD COMPUTER BOARD. THAT WORKED FOR A FEW MONTHS AND THAN THE INTERMITTENT STARTING AGAIN AND HAS BEEN THAT WAY EVER SINCE. I KNOW OLDER MODEL JEEPS ARE GOING TO RECALLED BUT I THINK THE RECALL SHOULD INCLUDE 2008 MODEL YEARS ALSO. *TR
NHTSA ODI #10629423
100,400 miles · Aug 28, 2014
Engine
WHILE DRIVING ONTO A MAJOR ROADWAY WITH MY WIFE AND KIDS IN THE VEHICLE THE CAR JUST STALLED OUT AND I LOST ALL CONTROL OF THE VEHICLE. LUCKILY THERE WAS NO OTHER VEHICLES ON THE ROAD. I TURNED THE KEY TO OFF AND STARTED THE CAR RIGHT UP AGAIN. I RESEARCHED THIS ONLINE TO FIND THIS IS A WIDESPREAD ISSUE AND I CANNOT BELIEVE T…
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WHILE DRIVING ONTO A MAJOR ROADWAY WITH MY WIFE AND KIDS IN THE VEHICLE THE CAR JUST STALLED OUT AND I LOST ALL CONTROL OF THE VEHICLE. LUCKILY THERE WAS NO OTHER VEHICLES ON THE ROAD. I TURNED THE KEY TO OFF AND STARTED THE CAR RIGHT UP AGAIN. I RESEARCHED THIS ONLINE TO FIND THIS IS A WIDESPREAD ISSUE AND I CANNOT BELIEVE THE NHTSA HAS DONE NOTHING AFTER THE ENTIRE GM SCANDAL WITH CARS SHUTTING OFF CAUSING SEVERAL FATALITIES. *TR
NHTSA ODI #10629025
Mileage unknown · Aug 22, 2014
Structure
DURING RAINY WEATHER, WATER SEEPING INTO THE VEHICLE FROM THE FRONT WINDOW OVER THE DASH AND RUN DOWN BOTH SIDE OF THE WINDOW, WHICH DRIP ON THE DRIVER AND PASSENGER AS WELL AS THE PUDDLE OF WATER SETTLE ON THE FLOOR. (WINDSHIELD LEAKAGE.) NT WINDOW AND OVER THE DASH IR. *TR
NHTSA ODI #10627350
Mileage unknown · Aug 21, 2014
Electrical System
WE ARE HAVING DIFFICULTY WITH THE IGNITION KEY, IT SOMETIMES RELEASES EASILY AND SOMETIMES WE HAVE TO START THE CAR AGAIN AND MOVE IT AND THAT CAN HAPPEN UP TO AS MANY AS 5 OR 6 OR AS LITTLE AS 2 OR 3 TIME. INITIALLY IT WAS A LITTLE BIT OF A PROBLEM, BUT NOW IT IS BECOMING SCARY. TAKING IT TO THE DEALER AGAIN BECAUSE WE MENTIO…
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WE ARE HAVING DIFFICULTY WITH THE IGNITION KEY, IT SOMETIMES RELEASES EASILY AND SOMETIMES WE HAVE TO START THE CAR AGAIN AND MOVE IT AND THAT CAN HAPPEN UP TO AS MANY AS 5 OR 6 OR AS LITTLE AS 2 OR 3 TIME. INITIALLY IT WAS A LITTLE BIT OF A PROBLEM, BUT NOW IT IS BECOMING SCARY. TAKING IT TO THE DEALER AGAIN BECAUSE WE MENTIONED IT THE LAST TIME WE WERE THERE AND WE WERE TOLD THAT IT WOULD BE OK UNTIL THE CHECK ENGINE SERVICE LIGHT GOES ON. WE JUST CAN'T WAIT AND CONTINUE DRIVING THE CAR LIKE THIS. THERE SEEM TO BE OTHER COMPLAINTS WITH SIMILAR ISSUE. WE HOPE THAT ALL OUR CONCERNS CAN BE REMEDIED. *TR
NHTSA ODI #10627279
Official recalls
4Sep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
Consequence & remedy
Consequence: If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Feb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Consequence & remedy
Consequence: THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (2)
Visibility:windshield Wiper/washer
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Consequence: THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Consequence: THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗