NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
13 reportsClear category filter39,400 miles · Sep 1, 2022
Structure
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while looking underneath the vehicle, he noticed that the skid plate was severely rusted. The vehicle was taken to an independent mechanic who confirmed that the skid plate was extremely rusted. The contact called the local dealer and was notified that there wa…
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The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while looking underneath the vehicle, he noticed that the skid plate was severely rusted. The vehicle was taken to an independent mechanic who confirmed that the skid plate was extremely rusted. The contact called the local dealer and was notified that there was a replacement part. The contact was also provided the cost to do the repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 39,400.
NHTSA ODI #11482394
148,000 miles · May 1, 2017
Power TrainStructureCrash
I BOUGHT THE VEHICLE. IN LESS THAN 1000 MILES WITHIN PURCHASE THE 4W DRIVE LIGHT CAME ON. I WAS PARKED ON A CURB AT A RETIREMENT HOME AND A AMBULANCE WAS PARKED IN FRONT OF ME. WHILE I WAS INSIDE PEOPLE RAN IN AND SAID MY JEEP WAS ROLLING AWAY AND IT HIT THE AMBULANCE IN FRONT OF ME. THE JEEP WAS PARKED AND TURNED OFF WHEN IT R…
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I BOUGHT THE VEHICLE. IN LESS THAN 1000 MILES WITHIN PURCHASE THE 4W DRIVE LIGHT CAME ON. I WAS PARKED ON A CURB AT A RETIREMENT HOME AND A AMBULANCE WAS PARKED IN FRONT OF ME. WHILE I WAS INSIDE PEOPLE RAN IN AND SAID MY JEEP WAS ROLLING AWAY AND IT HIT THE AMBULANCE IN FRONT OF ME. THE JEEP WAS PARKED AND TURNED OFF WHEN IT ROLLED AWAY. WITNESSES AND THE POLICE REPORT CONFIRM THIS. AFTER GETTING THE RUN AROUND FROM THE DEALERSHIP FOR 6 MONTHS I TOOK IT SOMEWHERE ELSE TO GET IT LOOKED AT AND WAS TOLD THE TRANSFER CASE NEEDED TO BE REPLACED.
NHTSA ODI #10981753
76,000 miles · Nov 12, 2015
EngineStructureSuspensionCrashInjury
I WAS TRAVELING ON MONTROSE PARKWAY IN ROCKVILLE, MD. I WAS TRAVELING AT ABOUT 45MPH. I APPROACHED A SLIGHT BEND TO THE LEFT THAT HAD A SLIGHT DECLINE. I LOST CONTROL ON DEBRIS THAT WAS LEFT OVER FROM AN ACCIDENT EARLIER THAT MORNING. I STRUCK AND WENT OVER THE CURB WITH THE RIGHT SIDE OF MY VEHICLE. I WENT HEAD ON INTO A STEEL …
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I WAS TRAVELING ON MONTROSE PARKWAY IN ROCKVILLE, MD. I WAS TRAVELING AT ABOUT 45MPH. I APPROACHED A SLIGHT BEND TO THE LEFT THAT HAD A SLIGHT DECLINE. I LOST CONTROL ON DEBRIS THAT WAS LEFT OVER FROM AN ACCIDENT EARLIER THAT MORNING. I STRUCK AND WENT OVER THE CURB WITH THE RIGHT SIDE OF MY VEHICLE. I WENT HEAD ON INTO A STEEL LIGHT POST INCASED IN A CONCERT FOOTER. THE VEHICLE SUSTAINED VERY EXTENSIVE DAMAGE TO THE FRONT END. THE AIRBAGS DID NOT DEPLOY DURING THE COLLISION. THIS IS A VERY MAJOR CONCERN TO ME BECAUSE THIS COULD HAVE TURNED OUT WAY WORSE, BUT I WAS VERY, VERY LUCKY TO BE ABLE TO ONLY SUSTAIN BRUISING. THIS VEHICLE WAS A TOTAL LOSS.
NHTSA ODI #10789997
80,189 miles · Dec 29, 2014
Electrical SystemStructure
THIS VEHICLE HAS BEEN TO THE DEALER AND CORPORATE HAS BEEN NOTIFIED. THE SITUATION STARTS WHEN THE WEATHER IS BELOW FREEZING OR SNOWING THEN TURNS TO RAIN. THE SUNROOF DRAIN DOES NOT WORK PROPERLY CAUSING WATER TO POUR OUT OF THE CENTER CEILING MAP LIGHTS,THE GARAGE DOOR CONTROL PANEL, THE DRIVER SIDE COLUMN, AND THE HANDLE TO …
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THIS VEHICLE HAS BEEN TO THE DEALER AND CORPORATE HAS BEEN NOTIFIED. THE SITUATION STARTS WHEN THE WEATHER IS BELOW FREEZING OR SNOWING THEN TURNS TO RAIN. THE SUNROOF DRAIN DOES NOT WORK PROPERLY CAUSING WATER TO POUR OUT OF THE CENTER CEILING MAP LIGHTS,THE GARAGE DOOR CONTROL PANEL, THE DRIVER SIDE COLUMN, AND THE HANDLE TO GET INTO THE VEHICLE. THIS CAUSES A MAJOR DISTRACTION WHILE DRIVING AND ALSO CAN CAUSE SEVERE ELECTRICAL DAMAGE, WATER DAMAGE TO THE INTERIOR AND MOLD/MILDEW BUILD UP. . CORPORATE CLAIMS THEY KNOW NOTHING ABOUT THIS SITUATION HOWEVER CURRENTLY THERE IS A CLASS ACTION LAWSUIT VS CHRYSLER CORPORATION REGARDING THIS ISSUE WITH MANY DIFFERENT MODELS WITH THE SAME ISSUE. THIS SITUATION ONLY OCCURS DURING THE EXTREME COLD WEATHER CHANGE AND PRECIPITATION. THE DEALER AND JEEP HAVE NO ANSWER TO RECTIFY THIS PROBLEM. *TR
NHTSA ODI #10668636
Mileage unknown · Aug 22, 2014
Structure
DURING RAINY WEATHER, WATER SEEPING INTO THE VEHICLE FROM THE FRONT WINDOW OVER THE DASH AND RUN DOWN BOTH SIDE OF THE WINDOW, WHICH DRIP ON THE DRIVER AND PASSENGER AS WELL AS THE PUDDLE OF WATER SETTLE ON THE FLOOR. (WINDSHIELD LEAKAGE.) NT WINDOW AND OVER THE DASH IR. *TR
NHTSA ODI #10627350
32,000 miles · Jul 1, 2013
Structure
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A RATTLING NOISE WAS HEARD FROM UNDER THE ARMREST OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT N…
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TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A RATTLING NOISE WAS HEARD FROM UNDER THE ARMREST OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. *TR
NHTSA ODI #10522739
101,000 miles · Dec 11, 2012
StructureVisibility
THE SUN ROOF ON MT JEEP HAS LEAKED FOR OVER 2 YEARS. LEAKS INTO THE CAR THRU THE SIDE ARMS LOCATED BY THE WINDOW AND THE MAIN TOP THRU THE LIGHTS ONTO THE RADIO/CONSOLE. NO ONE WANTS TO HELP. WHEN IT POURS, IT LEAKS HEAVY. IF IT RAINS THROUGHOUT THE DAY, IT DOESN'T LEAK AS HEAVY. SNOW, DOES THE SAME THING.. *TR
NHTSA ODI #10488031
40,223 miles · Jun 6, 2012
StructureVisibility
ENOUGH ISSUES THAT A CLASS ACTION SUIT IN NEW JERSEY FOR THIS EXACT MATTER IS IN PROCESS. FAULTY SUNROOF REAR DRAIN TUBES BECOME PINCHED, LOOPED, OR OTHERWISE UNABLE TO DRAIN AWAY WATER. WHEN WATER COMES FORWARD (AS IN BRAKING ON THE FREEWAY AND NARROWLY AVERTING AN ACCIDENT) WATER COMES DOWN AND THROUGH THE A PILLARS AND …
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ENOUGH ISSUES THAT A CLASS ACTION SUIT IN NEW JERSEY FOR THIS EXACT MATTER IS IN PROCESS. FAULTY SUNROOF REAR DRAIN TUBES BECOME PINCHED, LOOPED, OR OTHERWISE UNABLE TO DRAIN AWAY WATER. WHEN WATER COMES FORWARD (AS IN BRAKING ON THE FREEWAY AND NARROWLY AVERTING AN ACCIDENT) WATER COMES DOWN AND THROUGH THE A PILLARS AND OVERHEAD CONSOLE, AND OTHER AREAS OF HEADLINER. A BIT STARTLING WHEN TRAVELING IN RUSH HOUR TRAFFIC ON THE FREEWAY. AFTER READING ABOUT THE COUNTLESS STORIES OF OTHER OWNERS EXPERIENCING THE SAME THING, I BEGAN CONTACTING DEALERSHIPS INCLUDING THE OUT OF AREA DEALERSHIP WHERE THE VEHICLE WAS BOUGHT USED IN DECEMBER 2011. IT BECAME APPARENT THAT THERE WOULD BE NO RELIEF AND I WOULD BEAR MOST IF NOT ALL OF THE COST OF THE REPAIR OF THIS DESIGN FLAW THAT CAN CREATE VERY UNSAFE DRIVING CONDITIONS AND CAUSE ACCIDENTS. *TR
NHTSA ODI #10460838
29,000 miles · Jul 3, 2010
EquipmentStructure
2008 JEEP GRAND CHEROKEE - I HAVE HAD SURFBOARDS CAUSE THE FACTORY ROOF RACK TO ACTUALLY TEAR THROUGH THE METAL ROOF DUE TO HAVING NO REINFORCEMENT AROUND THE BOLTS THAT ATTACH THE FACTORY ROOF RACK TO THE ROOF OF THE CAR. THIS OCCURRED ON THE NJ GARDEN STATE PARKWAY AT LEGAL PARKWAY SPEED. HAD MY TWO SURFBOARDS GONE THROU…
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2008 JEEP GRAND CHEROKEE - I HAVE HAD SURFBOARDS CAUSE THE FACTORY ROOF RACK TO ACTUALLY TEAR THROUGH THE METAL ROOF DUE TO HAVING NO REINFORCEMENT AROUND THE BOLTS THAT ATTACH THE FACTORY ROOF RACK TO THE ROOF OF THE CAR. THIS OCCURRED ON THE NJ GARDEN STATE PARKWAY AT LEGAL PARKWAY SPEED. HAD MY TWO SURFBOARDS GONE THROUGH SOMEONE'S WINDSHIELD IT COULD HAVE BEEN A DEADLY ACCIDENT. I HAVE SURFED FOR 45 YEARS AND NEVER HAD THIS PROBLEM WITH ANY OTHER CAR. I TOLD THE DEALER THAT THEY SHOULD TAKE NOTICE FOR CORRECTIVE ACTION TO CHRYSLER BUT THEY WERE NOT INTERESTED IN DOING SO. CHRYSLER HAS PHOTOGRAPHS OF THE FAILURE AS THEY HAD TO GET APPROVAL TO COVER THE REPAIR UNDER WARRANTY. THEY DID REPAIR THE CAR UNDER WARRANTY. I WAS TOLD THAT THEY REINFORCED WITH LARGER WASHERS ON BOTH SIDES OF THE FRONT PART OF THE RACKS, BUT I DO NOT HAVE PROOF THAT THEY DID AND I DO NOT TRUST THEM. I NOW STRAP MY BOARDS BOTH TO THE RACK AND A SAFETY STRAP THROUGH THE PASSENGER COMPARTMENT. I SHOULD NOT HAVE TO DO THIS. CHRYSLER HAS TV ADS THAT SHOW SURFBOARDS MOUNTED ON THE FACTORY RACKS OF THEIR VEHICLES. WHICH IS IMPLIED ACCEPTABLE USE. THIS MAY BE COMMON PRACTICE WITH ALL MANUFACTURERS, BUT IT IS IN FACT A PRACTICE ON THIS SPECIFIC VEHICLE. THIS ISSUE WOULD APPLY TO ANY OBJECT ON THE ROOF THAT WOULD BE SIMILAR TO A SURFBOARD; CANOES, KAYAKS, STORAGE PODS. *TR
NHTSA ODI #10341312
47,250 miles · Mar 10, 2010
Latches/locks/linkagesStructure
THE HOOD ON MY 2008 JEEP GRAND CHEROKEE FELL ON MY HEAD. THE HYDRAULIC PISTONS DOES NOT KEEP IT UP AND THERE IS NO MECHANICAL MEANS TO SECURE IT. *TR
NHTSA ODI #10318737
Official recalls
4Sep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
Consequence & remedy
Consequence: If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Feb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Consequence & remedy
Consequence: THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (2)
Visibility:windshield Wiper/washer
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Consequence: THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Consequence: THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗