2008 Jeep Grand Cherokee

AFTER HAVING MY VEHICLE SERVICED FOR THE N23 RECALL, THE SERVICE 4WHEEL DRIVE INDICATOR HAS BEEN COMING ON AND I NO LONGER HAVE 4 LOW. IT IS AT THE SERVICE CENTER AGAIN FOR THE THIRD TIME. I AM CONCERNED THAT THE RECALL IS EITHER NOT PERFORMED PROPERLY OR ISN'T AN ADEQUATE FIX TO THE TRANSMISSION ISSUES AND IS CREATING I UNINTENDED PROBLEMS. *TR

MY VEHICLE HAS BEEN MAINTAINED BY THE DEALERSHIP. I HAVE 56K MILES ON A 2008 JEEP GRAND CHEROKEE LIMITED HEMI 8CYLINDER I DO NOT DO ANY OFF ROADING I AM TOLD TODAY THAT I NEED AN UPPER DIFFERENTIAL HOUSING INSULATOR AND PINION SEALS WHICH ARE LEAKING. THESE PRODUCTS SHOULD LAST LONGER THAN 56K IN MILES AND ARE A CONSIDERABLE COST TO THE CONSUMER FOR A 5 YEAR OLD JEEP. THERE ARE SEVERAL BULLETINS OUT ABOUT THIS ISSUE BUT JEEP DID NOT CONSIDER HELPING ME BECAUSE I WAS OUT OF MY 3 YEAR 36,000 MILE WARRANTY WHICH IS CLEARLY NOT ENOUGH FOR DEFECTIVE PARTS. PLEASE SEE OTHER COMPLAINTS FOR A RECALL ISSUE. THANK YOU *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WOULD RECUR SPORADICALLY HOWEVER, AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) THE FAILURE HAD BECOME PERMANENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH DID NOT GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 81,000.

VEHICLE SHIFTED INTO 4WD LOW BY ITSELF WHILE DRIVING IN A PARKING LOT. I PARKED THE JEEP IN A PARKING SPACE, AND AFTER PLACING THE TRANSMISSION SELECTOR IN PARK, THE JEEP STARTED ROLLING. I HAD TO USE THE PARKING BRAKE TO KEEP IT FROM ROLLING OUT OF THE SPACE. THE REPAIR SHOP REPLACED THE TRANSFER CASE ACTUATOR AND HARNESS DUE TO THE TRANSFER CASE SHIFTING IN AND OUT OF 4WD, AND HAVING NO PARK, WHICH CAUSED IT TO ROLL. I PAID TO HAVE THIS REPAIR WORK DONE, JUST PRIOR TO JEEP ISSUING RECALL N23. JEEP HAS REFUSED TO REIMBURSE ME FOR THIS REPAIR. ON THREE OCCASIONS, I HAVE EXPLAINED TO THE REIMBURSEMENT DEPT, THAT MY VEHICLE ROLLED OUT OF IT'S PARKING SPACE AND SHIFTED IN AND OUT OF 4WD AND NEUTRAL ON ITS OWN. CHRYSLER CUSTOMER ASSISTANCE REFUSES TO REIMBURSE PER THE STATED LANGUAGE IN THEIR OWN RECALL. I HAVE SENT CHRYSLER ALL THE REQUIRED REPAIR DOCUMENTS AND RECEIPTS.

2008 JEEP GRAND CHEROKEE OVERLAND HEMI 5.7 STALLED AFTER A RAPID SUDDEN ACCELERATION. JEEP STARTED "BUCKING" (LOSING POWER AND REGAINING IT) THEN TOOK OFF WITHOUT ANYTHING TOUCHING GAS PEDAL AND NO WARNING. THE JEEP WENT FROM 30 MPH TO OVER 50 MPH AND KEPT ACCELERATING. I HAD TO THROW IN NEUTRAL TO GET IT TO STOP. I THEN PULLED OVER AND IT STALLED OUT. THIS HAS BEEN REPORTED TO CHRYSLER CASE #[XXX] AND I SPOKE TO [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2008 JEEP GRAND CHEROKEE OVERLAND 5.7 HEMI STALLED ON FREEWAY. I HAD TO IMMEDIATELY PULL OVER AS HEAVY TRAFFIC AND VEHICLE WOULD NOT RESTART AND I LOST ALL STEERING/BRAKES/ENGINE CONTROL. I ENDED UP HITTING A ROAD CONE (NO NOTABLE DAMAGE) AS I WAS PULLING INTO THE SOMEWHAT SMALL PULLOVER ZONE (WAS IN HIGHWAY CONSTRUCTION). VEHICLE RESTARTED ONLY AFTER BEING PUT IN PARK AND REMOVING AND REINSERTING THE KEY. *TR

JEEP STALLED ON THE FREEWAY. I WAS GOING 65 MPH ON I-71 AND IT STALLED DEAD IN THE ROADWAY. I HAD TO PULL OVER AFTER AVOIDING OTHER VEHICLES AND RESTART THE VEHICLE. WHEN IT STALLED, IT GAVE NO WARNING, SIMPLY DIED ON THE FREEWAY AND I WAS LEFT WITH NO BRAKES, NO STEERING AND LIMITED DRIVABLITY. I CALLED CHRYSLER AND GOT A PERSON BY THE NAME OF [XXX] AS MY CASE MANAGER. SHE WAS THE MOST CLUELESS AND INCOMPETENT PERSON I HAVE EVER SPOKEN WITH. AFTER TAKING IT TO THE DEALERSHIP, IT STALLED AGAIN ON THE FREEWAY A FEW DAYS LATER, SAME THING AT FREEWAY SPEEDS. CHRYSLER SUPPORT IS A JOKE...THIS ISSUE IS STILL GOING ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECEIVED IN LATE JUNE A RECALL NOTICE FOR MY VEHICLE, TITLED "SAFETY RECALL N23/NHTSA 13V-175 REPROGRAM FINAL DRIVE CONTROLLER MODULE. WHEN I TOOK MY VEHICLE TO MY LOCAL CHRYSLER JEEP DEALER'S AUTO REPAIR SHOP, THEY NOTIFIED ME THAT THE ISSUE IS SOFTWARE RELATED AND THEY HAD NOT YET RECEIVED THE SOFTWARE PATCH. I TOOK MY VEHICLE AGAIN TO THEM IN EARLY JULY, MID JULY, LATE JULY AND EARLY AUGUST AND STILL THEY HAVE NOT YET RECEIVED THE SOFTWARE PATCH. *TR

DRIVING AT THE POSTED SPEED LIMIT ON A 4 LANE DIVIDED HIGHWAY, THE 2008 JEEP GRAND CHEROKEE MY WIFE WAS OPERATING, VIOLENTLY AND WITHOUT WARNING SWERVED OFF THE ROAD. MY WIFE DESCRIBED THE EVENT AS "ALL THE WHEELS SUDDENLY STOPPED SPINNING". THE SUV FIRST WENT OFF THE RIGHT SHOULDER OF THE ROAD, THEN SKIDDED ACROSS TWO LANES OF TRAFFIC AND SWERVED OFF THE LEFT SHOULDER, NEARLY ROLLING OVER AND COMING TO REST IN THE MEDIAN NEAR AN EMBANKMENT. THE VEHICLE WAS TOWED TO A NEARBY JEEP DEALERSHIP WHERE IT WAS SUBSEQUENTLY EVALUATED. THE SERVICE MANAGER NOTED THAT THE PROBLEM WAS RELATED TO THE REAR DIFFERENTIAL. HE SURMISED THAT THE COMPONENT WAS ASSEMBLED "OUT OF SPEC" AND SUBSEQUENTLY FAILED CATASTROPHICALLY. THE DIFFERENTIAL WAS REBUILT AND THE VEHICLE RETURNED. UNDER THE CIRCUMSTANCES, MY WIFE WILL NOT DRIVE THIS SUV AGAIN. *TR