2008 Jeep Grand Cherokee

VEHICLE SHUTS OFF AND ALL ELECTRICAL AND POWER STEERING INOPERABLE. SHUT OFFS HAPPEN INTERMITTENTLY AT SPEEDS FROM 20 MPH TO 70 MPH. IT GENERALLY OCCURS UPON HITTING ROAD BUMPS, RAIL ROAD TRACKS OR POT HOLES. THESE INCIDENTS HAVE HAPPENED 4-6 TIMES PER YEAR. I HAVE TAKEN THE VEHICLE TO CHRYSLER'S SERVICE ENGINEERING GARAGE AND SUBURBAN CHRYSLER JEEP AND THEY ARE UNABLE TO REPLICATE OR FIX THE ISSUE. THERE HAVE BEEN 2 ADDITIONAL SHUT OFF INCIDENTS IN THE PAST 3 DAYS WITH 2 DIFFERENT DRIVERS. VEHICLE WILL RESTART UPON PLACING TRANSMISSION IN NEUTRAL AND RESTARTING. BASED UPON CHRYSLER RECALL CAMPAIGN FOR SIMILAR ISSUES WITH 2007 JEEP GRAND CHEROKEES, I BELIEVE MY 2008 GRAND CHEROKEE IS SUBJECT TO THE SAME ISSUES AS EARLIER MODELS. UPDATED 4/24/2015 *JS

I FILED A COMPLAINT BACK IN JANUARY 2014 REGARDING THIS ISSUE. IT WENT NO WHERE WITH NHTSA. CHRYSLER/FIAT SENT OUT RECALL N23...THEIR FIX FOR VEHICLES THAT MIGHT ROLL WHEN REMOTE START WAS USED.THIS RECALL REPROGRAMMING CAUSED JEEPS TO LOOSE 4X4, 4X4LOW ETC. SOME GET STUCK IN 4LOW, SOME IN 2HIGH. AFTER ALMOST $700 AND MONTHS OF AGGRAVATION, PAYING TO REPLACE MY ACTUATOR (WHICH WAS FINE!), I STILL HAVE THE PROBLEM WITH NO 4X4, 4X4 LOW OR ABILITY TO SHIFT TRANSFER CASE INTO NEUTRAL. I HAD TO HAVE THE DEALER CLEAR THE ERROR CODES AGAIN! I AM REALTOR IN UPSTATE NY AND USE MY 4X4 REGULARLY!! I DON'T WANT TO GET UP ON SOME MOUNTAIN DIRT ROAD AND FIND OUT I DON'T HAVE MY STABILITY CONTROL, 4X4LOW OR OTHER! THIS IS A GRAVE SAFETY ISSUE FOR THOSE THAT USE 4X4 LOW ESPECIALLY. DURING THIS PAST WINTER I DIDN'T EVEN HAVE REGULAR 4X4 AND MY JEEP FISHTAILED IN THE SNOW. PLEASE DO SOMETHING TO FORCE CHRYSLER TO FIX THIS SAFETY PROBLEM. THANK YOU. *TR

2008 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FINAL DRIVE CONTROLLER MODULE RECALL. CONSUMER STATES RECALL REPAIR DAMAGED VEHICLE. *SMD THE CONSUMER STATED THE RECALL WAS PERFORMED IN OCTOBER 2013. HOWEVER, HE DID NOT KNOW AT THE TIME, IT DAMAGED THE VEHICLE. IT WASN'T UNTIL JANUARY 2014, THAT THE VEHICLE WOULD NOT GO INTO TOWABLE MODE. THE VEHICLE WAS TAKEN TO THE DEALER. AN INSPECTION REVEALED THE VEHICLE NEEDED A NEW TRANSFER CASE MOTOR, AND CHRYSLER WOULD PAY FOR THE REPAIRS, BUT THE PART WOULD NOT BE AVAILABLE FOR SIX MONTHS. THE CONSUMER FILED A CLAIM WITH CHRYSLER, AND FIVE WEEKS LATER THE PART ARRIVED, AND WAS EVENTUALLY INSTALLED. LATE APRIL 2014, THE VEHICLE WOULD NOT SHIFT INTO TOWABLE MODE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS FIXED AGAIN. THE DEALER GUARANTEED THAT IT WOULDN'T HAPPEN AGAIN. BUT, IT DID HAPPEN AGAIN, AND A WARNING APPEARED ON THE DASHBOARD, THAT READ SERVICE 4-WHEEL DRIVE SYSTEM AND THE TRANSMISSION LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED, THERE WAS NO PERMANENT FIX AT THE MOMENT. *JB

MY JEEP STALLS EVERY MONTH OR EVERY MONTH. I HAVE BROUGHT IT TO THE DEALERSHIP FOR OVER A YEAR REGARDING THIS ISSUE. JEEP STALLS WHILE DRIVING AT LOW AND HIGH RATE OF SPEEDS. THIS MOSTLY HAPPENS TO ME AT HIGH RATE OF SPEED. MY ROAD IS A 50 MPH ROAD AND I HAVE HAD TO PULL OFF TO THE SIDE OF THE ROAD AND RESTART MY JEEP. THIS IS VERY DANGEROUS NO MATTER WHAT ROAD I AM ON, BUT I DO LIVE ON A MAJOR ROAD WHICH HAS LOTS OF TRAFFIC. THE DEALERSHIP CANNOT SEEM TO FIND WHAT IS THE CAUSE OF THIS STALLING AND SAYS NO CODES SHOW IN THE COMPUTER. I PUT THE LATEST STALLING EPISODE ABOVE. CHRYSLER REALLY NEEDS TO STEP-UP AND FIX THIS ISSUE. I AM NOT THE ONLY ONE WITH THIS PROBLEM. *TR

I WAS PURCHASING A USED JEEP CHEROKEE 4X4, AND HAD COMPLETED A FULL AND DETAILED INSPECTION OF THE UNIT ON APR 28TH, 2014. I HAD TESTED THE 4 LOW AND IT WORKED FINE. THE UNIT WAS TO GO INTO CHRYSLER ON THE APR 29TH FOR THE N23 RECALL PRIOR TO MY PICKING UP THE UNIT THE FOLLOWING DAY. THE N23 RECALL WAS COMPLETED AND APR 30TH I PICKED UP THE JEEP. THE NEXT DAY AGAIN TESTED THE 4 LOW AND NOW THE SERVICE 4WD LIGHT CAME ON. THE JEEP HAD NOT BEEN USED AT ALL SINCE THE RECALL OTHER THAN A VERY SHORT DRIVE HOME. *TR

NO 4X4 LOW EVER SINCE I HAD THE N23 RECALL WORK PERFORMED TO REPROGRAM THE FINAL DRIVE CONTROLLER. CALLED CHRYSLER ABOUT IT AND THE SCHEDULED AN APPOINTMENT FOR ME AT A DEALER. DEALER SAID THE TRANSFER CASE ACTUATOR MOTOR IS FRIED AND NEEDS TO BE REPLACED. THEY ALSO SAID THAT THE PART IS BACK ORDERED 6-8 WEEKS BECAUSE SO MANY PEOPLE HAVE HAD THIS PROBLEM AFTER HAVING THE N23 RECALL WORK PERFORMED. CHRYSLER SAYS THAT THE ISSUE IS NOT RELATED TO THE RECALL WORK AND THEY WILL NOT COVER THE REPAIR. I DID SOME OF MY OWN RESEARCH AND THERE ARE 1000'S OF OTHER PEOPLE WHO AR HAVING THE SAME ISSUE. I'VE GIVEN CHRYSLER MANY OPPORTUNITIES TO ADDRESS THIS ISSUE BUT THEY REFUSE TO DO SO. *TR

THE VEHICLE HAS BEEN IN THE SHOP 6 TIMES IN 6 YEARS. THIS LATEST TIME CHRYSLER REFUSED TO HONOR THE WARRANTY. THE DEALER, WHO IS OUT OF BUSINESS DUE BECAUSE OF CHRYSLER SHUTTING THEM DOWN, WAS TO NOTIFY US OF AN INSPECTION WHEN IT CAME DUE. ALL THE OTHER DEALER I SPOKE TO CONFIRMED THIS, HOWEVER WE WERE NEVER NOTIFIED. THE REPAIRS WERE $1065 AND SHOULD HAVE BEEN UNDER WARRANTY PER THE DEALER WHICH DID THE REPAIRS. CHRYSLER HAS RETROACTIVELY CHARGED OUR WARRANTY AS WELL FROM LIFETIME TO 3 YEARS, EVEN THOUGHT WARRANTY WORK WAS DONE IN THE SAME YEAR. WE HAVE A BOOK THAT SAYS LIFETIME AND SHOULD BE COVERED AFTER INSPECTION. THE DEALER WHICH DID THE REPAIRS HAD NO ISSUES WITH THE VEHICLE OF APPROVING THE INSPECTION, CHRYSLER REFUSE TO DISCUSS WITH THE DEALER OR DISCUSS ANY FURTHER. YOU HAVE A SERVICE LIGHT FOR ALL SERVICES ON THE VEHICLE SO YOU DON'T FORGET, BUT YOU HAVE A 30 DAY INSPECTION WINDOW WITHOUT ANY WARNING OR NOTIFICATION. *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS THERE WAS A HESITATION INTERMITTENTLY WHEN ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE ON THREE OCCASIONS. THE CONTACT HAD TO SHIFT INTO NEUTRAL GEAR, WAIT A FEW MINUTES AND ATTEMPT TO RESTART THE VEHICLE NUMEROUS TIMES. THERE WERE TIMES WHEN THE VEHICLE FAILED TO RESTART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,300.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE ACTUATOR MODE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. THE VIN WAS UNAVAILABLE. UPDATED 06/17/14*LJ UPDATED 8/22/2017