2008 Jeep Grand Cherokee

WIFE PULLED INTO PARKING LOT AND HIT BUMP AND ENGINE SHUT DOWN FREEZING STEERING WHEEL SCARING WIFE. HAPPENED ONCE BEFORE. TOOK INTO DEALER(JAN-'14) AND WAS TOLD KEY WAS TOO HEAVY AND BECAME LOOSE IN IGNITION CAUSING CAR TO SHUT DOWN. (CHARGED $106). FALL 2014, RECALLS STARTED BEING ANNOUNCED FOR SAME PROBLEM(SAME KEY AS WE HAVE); FILED COMPLAINT TO CHRYSLER IN NOV. 2014(CASE #26001552) AND CHRYSLER SAID OUR VIN NOT UNDER RECALL. SAME KEY/ SAME PROBLEM, BUT NOT UNDER RECALL? THEY IMPLIED, IF UNDER RECALL MIGHT BE ABLE TO CREDIT $106 BACK. CURRENTLY: INTERESTED IN 3 THINGS: 1) INCLUDE MY VEHICLE UNDER RECALL- VERY DANGEROUS AND PEOPLE MUST BE ADVISED, IF SHE WERE DRIVING FASTER, COULD HAVE BEEN MAJOR ACCIDENT. 2) CREDIT BACK $106- DEALER DID NOTHING BUT TELL ME KEY IS HEAVY. 3) CURRENT KEY NEEDS REPLACED- I WILL PAY FOR THIS, BUT WILL IT BE THE SAME KEY? WILL IT BE REDESIGNED, WHAT SHOULD I DO? THANK YOU *TR

I RECEIVED A RECALL LETTER BACK IN THE SUMMER 2014 FOR FAULTY IGNITION SWITCH. CALLED DEALER, PARTS NOT AVAILABLE. CALLED SEVERAL MORE TIMES SINCE, STILL NO PARTS AND TOLD TO WAIT FOR LETTER. WELL, IT IS NOW FEB. 2015 AND STILL NO PARTS/LETTER. IT STATES THAT IGNITION SWITCH CAN TURN FROM START TO RUN, WHICH WILL SHUT DOWN ENGINE OR OTHER ELECTRICAL PARTS ( STEERING, ENGINE, POWER BRAKES ) INCREASING THE RISK OF CRASH. DO I HAVE TO WAIT TILL I CRASH BEFORE THIS IS TAKEN CARE OF ? *TR

WIFE TRAVELING WITH SON ON FWY AT LEGAL SPEED OF 70 MPH W/CRUISE CONTROL ON, CAR SUDDENLY DECELERATED CAUSING A VIOLENT MANEUVER FORCING CAR INTO NEIGHBORING LANE AND ALMOST CRASHING. SHE STATED IT WAS AS IF IT SUDDENLY DOWNSHIFTED INTO LOWEST GEAR AND BRAKES APPLIED FORCEFULLY. REGAINING CONTROL SHE DEACTIVATED THE CRUISE CONTROL AND PROCEEDED TO DESTINATION AT 50 MPH. TOOK TO DEALERSHIP IN DAVIS WHERE IT WAS DIAGNOSED AS CATASTROPHIC FAILURE OF THE TRANSFER CASE WHICH WAS THEN REPLACED AT THE COST OF $2842.75. SHE RETRIEVED CAR TWO DAYS LATER AND PROCEEDED TO DRIVE BACK HOME (DISTANCE IS @ 178 MI ONE WAY). CAR REPEATED SUDDEN DECELERATION UPON ENTERING THE FWY AND GETTING UP TO SPEED. CONTINUED HOME DUE TO MEDICAL APPOINTMENTS TO KEEP. KEPT CRUISE CONTROL OFF BUT CALLED DEALERSHIP TO REPORT THAT REPLACING THE TRANSFER CASE DID NOT SOLVE THE PROBLEM. I PULLED CODES UPON HER ARRIVING HOME AND FOUND ONLY CODE 0430 (CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD [BANK 2] INDICATING THE CONVERTER NOT WORKING TO SPECS. TODAY SHE WAS RETURNING TO DAVIS TO VISIT WITH GRANDCHILDREN AND EXPERIENCED THE SAME SITUATION. AT 70 MPH CAR SUDDENLY DECELERATED RAPIDLY (AS IF BRAKES WERE APPLIED FORCEFULLY) AND CAUSED HER TO ABRUPTLY MOVE INTO THE LANE TO HER LEFT. SHE REGAINED CONTROL AND CONTINUED ON AT 50 MPH. THE DEALERSHIP INFORMED HER NO MECHANICS WOULD BE AVAILABLE UNTIL MONDAY BUT AS SHE HAS A FLIGHT OUT OF LAX TO CATCH EARLY MONDAY A.M. SHE DECIDED TO CONTINUE ON TO L.A. WITHOUT USING THE CRUISE CONTROL AND PROCEEDING AT SLOWER SPEED. THE POWER STEERING PUMP WAS REPLACED ON 4/15/2013 AT DEALERSHIPS RECOMMENDATION DUE TO A LEAK AND THE TRANSMISSION WAS SERVICED IN ADDITION TO HAVING NEW VALVE COVER AND GASKET PUT ON. SPARK PLUGS REPLACED, THROTTLE BODY AND COMBUSTION CHAMBERS CLEANED AND PCV VALVE REPLACED. INTERNET RESEARCH INDICATES THIS IS A REPEATED PROBLEM WITH THE JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 60 MPH. THE VEHICLE COASTED TO A STOP AND THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 80 MPH WHEN THE VEHICLE STALLED AND THE CONTACT HAD TO PULL OVER TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING BUT THE TEST RESULT DID NOT IDENTIFY A PROBLEM WITH THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 44,000.

THERE ARE TWO MAIN ISSUES: STALLING AND NO START. STALLING ISSUE - VEHICLE BEGAN TO STALL ON 8/9/10 ON A RANDOM AND INTERMITTENT BASIS WHILE DRIVING AT VARYING SPEEDS. THE STALLING APPEARS TO HAVE STOPPED AFTER THE LAST SERVICE WAS COMPLETED ON 7/25/11. THE FOLLOWING INFORMATION RELATES TO THE STALLING ISSUE. EACH DATE IS SEPARATE VISIT TO DEALERSHIP: 8/13/10 - PERFORMED DIAGNOSTIC TEST, WITH NO FAULT CODES STORED. CHECKED WIRING TO PDC AND FRONT CONTROL MODULE. ROAD TESTED FOR 55 MILES. COULD NOT DUPLICATE CUSTOMER CONCERN. 9/2/10 - REPLACED WIRELESS IGNITION NODE - (DUE TO A BIND, STICK OR SEIZE). 10/27/10 - REPLACED THROTTLE BODY. FOUND THE THROTTLE BODY TO BE BINDING. 7/25/11 - PERFORMED DIAGNOSTIC TEST, FOUND A STORED CODE FOR THE CRANKSHAFT SENSOR. COULD NOT DUPLICATE CONCERN. REPLACED SENSOR. NO START ISSUE - THIS IS DEFINED AS TURNING THE KEY TO THE START POSITION BUT WOULD NOT CRANK. FUEL PUMP WOULD TURN ON AFTER A FEW SECONDS. ALL ELECTRICAL SYSTEMS WERE FINE. BATTERY WAS FULL STRENGTH. IN ALL OF THESE CASES, THE CAR WOULD START UP WITHOUT A PROBLEM WITHIN 24-48 HOURS AFTER THE NO-START INCIDENTS. THE FOLLOWING INFORMATION RELATES TO A "NO START" ISSUE. EACH DATE IS A SEPARATE TRIP TO THE DEALERSHIP. 5/30/11 - VEHICLE TOWED IN ON SATURDAY. SERVICE TECHNICIAN STARTED VEHICLE UP THREE TIMES ON MONDAY. LET SIT OVERNIGHT AND STARTED RIGHT UP ON TUESDAY. BATTERY TESTED FINE. NO CODES IN SYSTEM. 7/25/11 - DIAGNOSTIC SCAN, REPLACED CRANKSHAFT SENSOR (SEE STALLING) 7/26/11 - VEHICLE TOWED TO DEALERSHIP. DUPLICATED NO-START ISSUE. REPLACED ENGINE WIRING HARNESS. SERVICE ADVISOR EXTREMELY CONFIDENT THAT THIS WAS THE ISSUE. *AFTER SPEAKING WITH THE SERVICE ADVISOR TODAY, HE HAD TOLD ME THAT THEY HAD REPLACED SEVERAL WIRING HARNESSES ON THE 2007, 2008 G. CHEROKEES EXPERIENCING SAME ISSUE SINCE MY SERVICE ON 7/26/11. *TR