2008 Jeep Grand Cherokee

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS SERVICED AT KONA AUTO CENTER (76-6353 KUAKINI HWY, KAILUA, HI 96740, (808) 329-4408), BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,064. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

VEHICLE HAS RANDOMLY SHUT DOWN COMPLETELY WHILE DRIVING. LOSS OF POWER, POWER STEERING AND BRAKES. VERY DANGEROUS. TOOK TO DEALER AND LEFT FOR A WEEK FOR THEM TO TEST AND REPLICATE AND REPAIR. THEY SAID THEY WERE UNABLE TO. THIS HAS HAPPENED 3 TIMES. EACH TIME, SO FAR, I HAVE BEEN ABLE TO COAST TO A STOP OUT OF TRAFFIC, BUT I FEAR THAT IT MAY HAPPEN IN A LESS FORTUNATE SETTING. IT HAPPENED AGAIN TODAY, JUST DRIVING STRAIGHT AHEAD DOWN THE ROAD. CHECK ENGINE LIGHT COMES ON AND A RED LIGHTING BOLT LIGHT ALSO COMES ON OVER ON THE RIGHT SIDE OF THE INSTRUMENT PANEL.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. THE STARTER MADE AN ABNORMAL CLICKING SOUND WHILE THE CONTACT ATTEMPED TO RESTART THE VEHICLE. THE CONTACT MADE FOUR ATTEMPTS, BUT THE VEHICLE FAILED TO START. ADDITIONALLY, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TAKEN TO GALEANA CHRYSLER DODGE JEEP RAM (14375 S TAMIAMI TRAIL, FORT MYERS, FL 33912, (239) 481-2600) WHERE THE STARTER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 159,208. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, AN ABNORMAL CHIMING NOISE WAS HEARD AND THE BATTERY INDICATOR FLASHED ON THE INSTRUMENT CLUSTER. THE VEHICLE STALLED AND THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BATTERY WAS CHECKED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (CAPITAL CHRYSLER JEEP DODGE RAM, 200 WATERFIELD RIDGE PL, GARNER, NC 27529). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 125,000.

VEHICLE INTERMITTENTLY LOSES ALL POWER WHILE DRIVING, THE CEL AND ETC LIGHTS GO ON LOSS OF POWER STEERING AND POWER BRAKES. AFTER ENGINE IS SHUT DOWN AND RESTARTED THE CEL AND ETC REMAIN ON BUT CAR HAS POWER TO DRIVE. OFTEN TIMES AFTER SITTING OFF FOR PERIOD OF TIME THE LIGHTS MAY BE OFF BUT CAR MAY SHUT DOWN AGAIN AFTER DRIVING A SHORT , SOMETIMES LONG, DISTANCE. THIS IS A KNOWN PROBLEM WITH THE MERCEDES-BENZ 3.0 CRD ENGINE IN THIS MODEL JEEP. CHRYSLER REFUSES TO ACKNOWLEDGE THE PROBLEM.

BOUGHT USED 2008 JEEP GRAND CHEROKEE. IT STALLS FOR NO REASON. TWICE I THOUGHT IT WAS BECAUSE OF COLD WEATHER BUT 2 DAYS AGO IT STALLED ON A WARM DAY IN THICK TRAFFIC AND HAD A VERY HARD TIME GETTING TO A PARKING LOT, DUE TO NO STEERING, ETC. TALKED TO MECHANIC TWICE ABOUT PROBLEM AND THEY CAN NOT FIGURE IT OUT. CHATTED WITH JEEP CORPORATION ON THEIR CHAT LINE. THEY ONLY SUGGESTED THAT I GO TO JEEP DEALER (REALLY EXPENSIVE) AND IF THERE ARE ANY REPAIRS, KEEP A RECEIPT IN CASE THERE IS A RECALL ON THE PROBLEM - A PROBLEM WHICH HAS OCCURRED WITH SEVERAL OF THEIR OTHER CAR MODELS.

THE VEHICLE FAILS TO START UNEXPECTEDLY. THE CONDITION APPEARS TO BE INTERMITTANT OCCURS WITHOUT WARNING, AND CAN RESULT IN SERIOUS AND DANGEROUS CONSEQUENCES FOR THE MOTORIST, SHOULD THE INABILITY TO RE-START THE VEHICLE OCCUR WHEN LOCATED IN A REMOTE AREA WHERE HELP IS NOT AVAILABLE. THERE HAVE BEEN AND CONTINUE TO BE COMPLAINTS BY OWNERS OF THIS VEHICLE AND SIMILAR YEAR JEEPS POSTED THROUGHOUT THE INTERNET ON RELATED VARIOUS FORUMS. THE GENERAL IMPLICATION IS THAT CHRYSLER IS AWARE OF THE PROBLEM BUT FOR SOME REASON IS NOT ABLE TO OFFER A SOLUTION. THIS HAS CAUSED UNDUE BURDEN ON THE CONSUMER, IN ADDITION TO COSTS ASSOCIATED WITH INEFFECTIVE REPAIRS WHETHER PERFORMED BY CERTIFIED CHRYSLER DEALER REPAIR STATIONS OR INDEPENDENT REPAIR ENTITIES. STORIES OF MOTORISTS BEING STRANDED AND SUBJECTED TO INSECURE SITUATIONS OR FORCED TO LEAVE THEIR VEHICLES AND FINDING ALTERNATIVE MEANS OF GETTING HOME OR TO A SAFE PLACE ARE NOT UNCOMMON. I URGE THE NHTSA TO INVESTIGATE HOW EXTENSIVE THIS ISSUE OF FAILING JEEP IGNITION SYSTEMS IS, AND TO FORCE CHRYSLER/FIAT CORPORATION TO INITIATE A RECALL TO FIX THIS PROBLEM ONCE AND FOR ALL.