2008 Jeep Grand Cherokee

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS PLACED IN NEUTRAL AND FAILED TO RESTART RIGHT AWAY; THEREFORE, THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS ABLE TO RESTART. THE FAILURE PROGRESSED AND RECURRED OVER FIVE TIMES. THE VEHICLE STARTED TO CRANK, BUT FAILED TO START MORE THAN ONCE. THE MANUFACTURER ISSUED FIVE TSBS ON THE ELECTRICAL SYSTEM AND THREE RECALLS ON THE ELECTRICAL SYSTEM; HOWEVER, THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE DEALER (ROUTE 18 CHRYSLER JEEP DODGE RAM, 400 NJ-18, EAST BRUNSWICK, NJ 08816, (732) 387-2600) AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. UPON ATTEMPTING TO TURN THE ENGINE OFF, THE KEY BECAME STUCK BETWEEN THE OFF AND RUN POSITIONS. IN ORDER TO REMOVE THE KEY, THE CONTACT HAD TO WAIT A FEW MINUTES UNTIL A CLICKING NOISE WAS HEARD FROM THE IGNITION BEFORE REMOVING THE KEY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A JEEP DEALER. THE CONTACT MENTIONED THAT THIS WAS AN ONGOING FAILURE WITH THE VEHICLE EVER SINCE IT WAS PURCHASED IN 2014. THE CONTACT TOOK THE VEHICLE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM (104TH 1800 W 104TH AVE, DENVER, CO 80234, (720) 907-0928), BUT HE COULD NOT RECALL THE DIAGNOSIS OR REPAIRS THAT WERE NEEDED. THE CONTACT RESEARCHED THE ISSUE ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM), WHICH HE BELIEVED WAS THE FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND CONFIRNED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, AN ABNORMAL CHIMING NOISE WAS HEARD AND THE BATTERY INDICATOR FLASHED ON THE INSTRUMENT CLUSTER. THE VEHICLE STALLED AND THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BATTERY WAS CHECKED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (CAPITAL CHRYSLER JEEP DODGE RAM, 200 WATERFIELD RIDGE PL, GARNER, NC 27529). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION, THE IGNITION FAILED TO RELEASE THE KEY. THE CONTACT HAD TO WAIT 30 SECONDS OR MORE FOR THE IGNITION TO RELEASE THE KEY. THE CONTACT HEARD A BUZZ NOISE BEFORE THE KEY WAS RELEASED FROM THE IGNITION. THE CONTACT STATED THAT SHE HAD TO LEAVE THE VEHICLE UNATTENDED FOR HOURS DUE TO THE KEY NOT BEING RELEASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WHITE PLAINS CHRYSLER JEEP DODGE (70 WESTCHESTER AVE, WHITE PLAINS, NY 10601 914-946-2600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED THE NUMBER TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 60,528.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS EMAILED ABOUT THE FAILURE, BUT FAILED TO RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.