2008 Jeep Grand Cherokee

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JULY OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE TURNS OFF WHILE I AM DRIVING. THIS HAS OCCURRED 4 TIMES. I LOSE POWER STEERING, & POWER BRAKES. I ALSO HAVE HAD MANY INCIDENTS WHERE IT WON'T START UNLESS I TAKE THE KEY PUT, AND PUT IT BACK IN. OR IT WILL START, THEN IMMEDIATELY TURN OFF. I HAVE GOTTEN MESSAGES THAT I HAVE THE WRONG KEY. I HAVE HAD THE BATTERY, STARTER, KEY FOBS, AND KEY SENSOR REPLACED.

DROVE THE CAR HOME WHERE IT WOULD NOT TURN OVER, THE KEY WOULD NOT TURN THE ENGINE ON. LUCKILY, THIS DID NOT HAPPEN WHILE DRIVING OR THERE WOULD HAVE BEEN AN ACCIDENT. IT WAS AS IF THE PART THAT THE KEY WENT IN WAS JAMMED. THE CAR WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THAT THE WCM WAS NOT RECOGNIZING THE KEYS. THE WCM WAS REPLACED AND AS A RESULT, TWO NEW FOBIKS HAD TO BE PURCHASED. THE DEALERSHIP TESTED BOTH THE POWER AND THE GROUND TO THE WCM, ALL TESTED GOOD, FOUND THAT THE WCM WAS NOT RECOGNIZING THE KEYS THAT WERE IN THE IGNITION. WE RECEIVED THE RECALL ON THE FOBIKS, AND SUBMITTED THE PAPERWORK FOR REIMBURSEMENT. WE WAITED THE 60 DAYS THAT WAS REQUIRED BUT WHEN CALLING ABOUT THE REFUND WAS TOLD THAT WE WOULD HAVE TO WAIT FOR THE SECOND RECALL IN ORDER TO BE REIMBURSED. I WAS TOLD THAT EVEN IF THERE HAD BEEN NO PROBLEM WITH MY VEHICLE, AND IF I WOULD HAVE TAKEN THE CAR TO THE DEALERSHIP FOR A NEW WCM, I WOULD HAVE TO PAY FOR THE REPAIR AND THEN WAIT FOR THE SECOND RECALL NOTICE BEFORE REIMBURSEMENT. THE REPRESENTATIVE REPEATED THIS INFO TO ME SEVERAL TIMES B/C I COULD NOT BELIEVE WHAT I WAS HEARING. I ASKED FOR A SUPERVISOR AND NONE WAS AVAILABLE. THE SUPERVISOR WAS TO CALL ME BACK BUT I RECEIVED NO SUCH CALL. PER THE RECALL, I HAVE PROVIDED A COPY OF THE ORIGINAL RECEIPT AND I CONFIRMED THAT THEY DID RECEIVE THE RECEIPT. I AM ASKING FOR THE CHRYSLER RECALL TO REIMBURSE ME FOR MY EXPENSE AS THEIR RECALL STATES "REIMBURSEMENT WILL BE SENT TO YOU WITHIN 60 DAYS". *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURED WAS CONTACTED AND MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNED A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 30 MPH, THE VEHICLE JERKED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED BEFORE ACCELERATING. THE ABS, ESP, BAS AND ANTI SKID WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.