NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,108 reports110,000 miles · Aug 14, 2014
EngineFire
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE ENGINE WAS SUDDENLY ENGULFED IN FLAMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS DRIVEN APPROXIMATELY FIVE MINUTES PRIOR TO THE FAILURE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED AND S…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE ENGINE WAS SUDDENLY ENGULFED IN FLAMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS DRIVEN APPROXIMATELY FIVE MINUTES PRIOR TO THE FAILURE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ODI #10622235
47,000 miles · Aug 14, 2014
Fuel System, Gasoline
HAVE RECEIVED A NOTIFICATION (SEVERAL MONTHS BACK) THAT THERE IS A RECALL ON THE FUEL TANK. IMPACT EXPLOSION RISK. EVERY TIME WE CALL THE LOCAL DEALERS--WE HAVE TRIED SEVERAL--NONE OF THEM HAVE A RESOLUTION, OR THEY SAY THEY DON'T HAVE THE PARTS. WHEN IS THIS GOING TO BE ADDRESSED? *TR
NHTSA ODI #10622209
82,000 miles · Aug 11, 2014
Engine
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL AND THE CHECK ENGINE INDICATOR WOULD ILLUMINATE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA ODI #10621504
154,000 miles · Aug 1, 2014
Engine
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
NHTSA ODI #10618121
Mileage unknown · Jul 31, 2014
Power Train
N23 RECALL WAS DONE A WHILE BACK WHICH HAS SINCE THEN TURNED INTO NO 4 WHEEL LOW/ NEUTRAL. I WAS ADVISED BY THE DEALER AS HAVE MANY PEOPLE IT SEEMS THAT IT'S THE TRANSFERCASE ACTUATOR MOTOR SO I REPLACED IT MYSELF IT WAS GOOD FOR A FEW WEEKS THEN CAME UP ON THE DASH AGAIN SERVICE 4 WHEEL DRIVE SYSTEM. CHRYSLER HAS SINCE CAME OUT…
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N23 RECALL WAS DONE A WHILE BACK WHICH HAS SINCE THEN TURNED INTO NO 4 WHEEL LOW/ NEUTRAL. I WAS ADVISED BY THE DEALER AS HAVE MANY PEOPLE IT SEEMS THAT IT'S THE TRANSFERCASE ACTUATOR MOTOR SO I REPLACED IT MYSELF IT WAS GOOD FOR A FEW WEEKS THEN CAME UP ON THE DASH AGAIN SERVICE 4 WHEEL DRIVE SYSTEM. CHRYSLER HAS SINCE CAME OUT WITH A REFLASH IT LOOKS LIKE AND WHEN I CALLED IN TODAY TO SEE WHAT IT'S ABOUT THEY ARE GOING TO CHARGE ME FOR IT. IT'S STUPID I HAVE TO PAY TO FIX THEIR MISTAKE. *TR
NHTSA ODI #10617858
70,850 miles · Jul 23, 2014
Electrical SystemPower Train
WHEN STOPPED AT A STOP LIGHT ON A VERY CONGESTED ROAD. I PRESSED THE ACCELERATOR TO PROCEED WHEN THE LIGHT TURNED GREEN. I EXPERIENCED A SLOW SLUGGISH START SO I PRESSED THE ACCELERATOR FURTHER TO THE FLOORBOARD, THERE WAS NO RESPONSE BY THE ENGINE. CAR PROCEEDED AT A SLOW RATE OF SPEED (10 MPH WITH RPM'S AT 2500). I HAD TO …
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WHEN STOPPED AT A STOP LIGHT ON A VERY CONGESTED ROAD. I PRESSED THE ACCELERATOR TO PROCEED WHEN THE LIGHT TURNED GREEN. I EXPERIENCED A SLOW SLUGGISH START SO I PRESSED THE ACCELERATOR FURTHER TO THE FLOORBOARD, THERE WAS NO RESPONSE BY THE ENGINE. CAR PROCEEDED AT A SLOW RATE OF SPEED (10 MPH WITH RPM'S AT 2500). I HAD TO PULL OFF TO THE SIDE OF THE ROAD AND RESTART CAR WHICH DID SOMEWHAT FIX THE PROBLEM. I HAVE EXPERIENCED THIS NUMEROUS TIMES NOW, USUALLY OCCURS WHEN THE CAR IS SHIFTING IN 1ST AND 2ND GEAR. MY CONCERN IS WHEN I PULL INTO A RIGHT OF WAY AND THE CAR DOES NOT PROPERLY ACCELERATE I PUT MYSELF AND PASSENGERS AT A SAFETY RISK OF BEING COLLIDED IN THE REAR OF MY CAR BY ANOTHER CAR. *TR
NHTSA ODI #10615650
11,850 miles · Jul 22, 2014
Power Train
WHILE DRIVING CAR IT BUCKED SEVERAL TIMES AND THEN WOULD NOT GO OVER 25 MPH. I BOUGHT THE CAR IN AUG 2009, 1 TIME WAS NOV 12 2009, THEN AGAIN MAR 15 2013 AND THEN AGAIN JUL 21 2014. ALL THREE TIMES THE ESM SHIFT MODULE HAD TO BE REPLACED. THE FIRST TIME THE DEALER REPLACE BUT THE LAST TWO TIMES I HAVE HAD TO REPLACE AT A THOUSAN…
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WHILE DRIVING CAR IT BUCKED SEVERAL TIMES AND THEN WOULD NOT GO OVER 25 MPH. I BOUGHT THE CAR IN AUG 2009, 1 TIME WAS NOV 12 2009, THEN AGAIN MAR 15 2013 AND THEN AGAIN JUL 21 2014. ALL THREE TIMES THE ESM SHIFT MODULE HAD TO BE REPLACED. THE FIRST TIME THE DEALER REPLACE BUT THE LAST TWO TIMES I HAVE HAD TO REPLACE AT A THOUSAND DOLLARS. I HAVE CALLED CHRYSLER AS THIS IS A RECURRING PROBLEM THEY HAVE ASSIGNED A CASE NUMBER [XXX]. IN CHECKING ONLINE FOR ISSUES THIS IS A RECURRING PROBLEM WITH JEEP GRAND CHEROKEE'S. IF I HAD BEEN ON THE HIGHWAY AND THE SPEED DROPPED TO 25 MPH I COULD HAVE BEEN REAR ENDED OR WORSE KILLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10615281
70,000 miles · Jul 22, 2014
Engine
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON NUMEROUS OCCASION…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND ONLY DURING HOT WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED ALL EIGHT CONTROL MODULES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10615219
113,000 miles · Jul 18, 2014
Power Train
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY DECELERATED AND BECAME RESISTANT TO ACCELERATION ATTEMPTS WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE …
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY DECELERATED AND BECAME RESISTANT TO ACCELERATION ATTEMPTS WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
NHTSA ODI #10614534
97,715 miles · Jul 16, 2014
Electrical SystemEngineUnknown Or Other
I WAS DRIVING ON ROUTE 50 GOING 65MPH. THIS VEHICLE IS A QUAD 4X4 AUTOMATIC / STICK SHIFT MANUAL, WHICH WAS IN MY FAVOR. WHEN I REALIZED THE VEHICLE WAS SHUTTING DOWN I HAD TO THINK QUICKLY WHAT MY NEXT STEPS WOULD BE. I STARTED TO GET OVER TO THE RIGHT SIDE OF THE ROAD AND BRAKE, BECAUSE THE VEHICLE WAS SHUTTING DOWN THE POWER …
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I WAS DRIVING ON ROUTE 50 GOING 65MPH. THIS VEHICLE IS A QUAD 4X4 AUTOMATIC / STICK SHIFT MANUAL, WHICH WAS IN MY FAVOR. WHEN I REALIZED THE VEHICLE WAS SHUTTING DOWN I HAD TO THINK QUICKLY WHAT MY NEXT STEPS WOULD BE. I STARTED TO GET OVER TO THE RIGHT SIDE OF THE ROAD AND BRAKE, BECAUSE THE VEHICLE WAS SHUTTING DOWN THE POWER BRAKES WHERE GOING OUT AND I COULD NOT BRAKE COMPLETELY. THE VEHICLE WAS STILL MOVING AND I WAS ABOUT 200 YARDS AWAY FROM MY EXIT AND THE SIDE OF THE ROAD WAS WINDING AROUND TOWARD THE OFF RAMP AND GETTING SMALLER FOR ME TO DRIVE ON. I REALIZED THAT I WAS NOT ABLE STOP THE VEHICLE BY USING THE FLOOR BRAKE THEN THE FEAR FACTOR SET IN. IN MY MIND THE ONLY THING I CAN DO IS PULL THE STICK SHIFT HANDBRAKE AND QUICKLY PUT THE VEHICLE IN PARK THEN I WAS ABLE TO GET CONTROL AND SAFELY STOP THE VEHICLE. THIS ORDEAL HAPPENED AT 4:20PM YESTERDAY AND BY THE TIME WE TOWED THE VEHICLE BACK TO THE DEALERSHIP AND TRIED TO EXPLAIN TO THE GENERAL SALES MANAGER, SI FAIGE, ON SITE AT DARCARS IN NEW CARROLLTON, MD WHAT ALL TRANSPIRED ON THE ROAD IN THE UNSAFE VEHICLE THAT THEY SOLD US, HE DIDN'T WANT TO HEAR ANY OF IT. *TR
NHTSA ODI #10610907
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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