IllustrationI was driving and wrecked into a sign because I was unable to stop and the vehicle caught on fire under the hood.
2007 Jeep Grand Cherokee
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2007 Jeep Grand Cherokee do not stand out strongly from the model-year median of 726.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Cherokee years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1030–25K
14325–50K
16350–75K
13375–100K
152100–150K
46150K+
740 reports with mileage · 368 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 658 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 196 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 169 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
31 crash reports11 fire reports15 injury reports
Engine complaints
169 reportsI was pulling into the gas station to get some gas. I'm used to use a 2-ft drive so what I could not lift my left foot to put pressure on the brake I used my right foot. It slipped off the brake and after the accelerator and I hit a small Pole stopping me from going into the gas station front door. Just could have been raised up…
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I was pulling into the gas station to get some gas. I'm used to use a 2-ft drive so what I could not lift my left foot to put pressure on the brake I used my right foot. It slipped off the brake and after the accelerator and I hit a small Pole stopping me from going into the gas station front door. Just could have been raised up to a work accident I had a couple weeks prior.
2007 Jeep Grand Cherokee 4.7L when driving on roadway the rpm go up down and then the Jeep shot off and then put the vehicle in neutral and turn the key start and the vehicle up and when driving again and the start again and took the vehicle to Jeep dealer and there don’t find anything wrong.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated while at a stop sign and attempting to accelerate, the vehicle stalled. There were no warning lights illuminated. The battery was previously replaced. The vehicle was towed to an independent mechanic and the contact was made aware of a faulty ignition switch. The ve…
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The contact owns a 2007 Jeep Grand Cherokee. The contact stated while at a stop sign and attempting to accelerate, the vehicle stalled. There were no warning lights illuminated. The battery was previously replaced. The vehicle was towed to an independent mechanic and the contact was made aware of a faulty ignition switch. The vehicle was towed to the local dealer who informed the contact that the wires were loose. The mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer however, no further assistance was provided. The approximate failure mileage was 170,000.
WHILE DRIVING THE JEEP ON THE INTERSTATE AT 65 MPH LOST ALL POWER WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND AFTER A MINUTE IT RESTARTED IT HAS DONE IT NUMEROUS TIMES SOMETIMES SITTING AT A TRAFFIC LIGHT SOMETIMES DRIVING 25 MPH THROUGH TOWN THERE IS NO WARNING NO DASH SIGNS OF ANYTHING WRONG VEHICLE JUST SHUT OFF LOSE ALL …
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WHILE DRIVING THE JEEP ON THE INTERSTATE AT 65 MPH LOST ALL POWER WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND AFTER A MINUTE IT RESTARTED IT HAS DONE IT NUMEROUS TIMES SOMETIMES SITTING AT A TRAFFIC LIGHT SOMETIMES DRIVING 25 MPH THROUGH TOWN THERE IS NO WARNING NO DASH SIGNS OF ANYTHING WRONG VEHICLE JUST SHUT OFF LOSE ALL POWER TERRIFYING TOOK IT TO A JEEP DEALER COULDN'T DUPLICATE THE PROBLEM ALSO THE RADIO PLAYS AND THE DASH DISPLAY DOES NOT LIGHT UP MY POWER WINDOWS WILL GO UP AND DOWN BY THEMSELVES AND END UP HALFWAY. I ONLY BEEN ABLE TO DRIVE THE CAR SHORT DISTANCES BECAUSE OF THE FEAR OF DEATH LOSE BREAKING AND STEERING. HAVE SEEN OTHER COMPLAINTS WITH THE SAME ISSUES ON THE INTERNET WHY IS THIS VEHICLE ALLOWED TO BE ON THE ROAD
I WOULD BE DRIVING DOWN THE ROAD AND MY JEEP WILL SHUT OFF ALL BY ITSELF AND THEN TURN BACK ON ALL WHILE DRIVING DOWN THE EXPRESSWAY DOING 75MPH MY STEERING WHEEL AND LIGHTS AND BREAKS WOULD ALL LOCK UP THEN THE JEEP WOULD JUST POP BACK ON AND THEN THE RPM'S WOULD BE REALLY HIGH SO I WOULD HAVE TO HIT THE BREAKS TO SLOW WAY DOWN…
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I WOULD BE DRIVING DOWN THE ROAD AND MY JEEP WILL SHUT OFF ALL BY ITSELF AND THEN TURN BACK ON ALL WHILE DRIVING DOWN THE EXPRESSWAY DOING 75MPH MY STEERING WHEEL AND LIGHTS AND BREAKS WOULD ALL LOCK UP THEN THE JEEP WOULD JUST POP BACK ON AND THEN THE RPM'S WOULD BE REALLY HIGH SO I WOULD HAVE TO HIT THE BREAKS TO SLOW WAY DOWN SO MY JEEP WOULDN'T BLOW UP ON ME . I'VE TAKEN IT TO LIKE 5 MECHANICS AND THEY CAN NOT FIGURE WHAT'S WRONG WITH IT . THEN ALSO I CAN GET IN MY JEEP AND START IT AND MY RADIO AND BACKUP CAMERA WON'T WORK AND SOME OF MY GAGES WOULDN'T REGISTER WHEN I START IT UPS DON'T START GOING DOWN THE ROAD SO I WILL HAVE TO PULL OVER SHUT MY JEEP OFF AND PULL THE KEY OUT AND OPEN THE DOOR TO MAKE SURE EVERYTHING IS OFF THEN PUT THE KEY CAN IN AND RESTART IT AND SOMETIMES IT WILL WORK AND SOMETIMES I WILL HAVE TO DO IT A FEW TIMES TO GET IT TO WORK .
JEEP IS HAVING ELECTRICAL ISSUES. IT WILL RANDOMLY GO INTO LIMP MODE AT START, BUT TURNING IT OFF AND RESTARTING IT FIXES THAT ISSUE. IT'S DONE THIS THREE TIMES IN THE 2 YEARS WE HAVE HAD IT. I AM NOW HAVING AN ELECTRICAL ISSUE WHERE SOMETHING IS CAUSING A DRAW ON THE BATTERY WHILE THE VEHICLE IS TURNED OFF. I HAVE HAD TO REPLAC…
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JEEP IS HAVING ELECTRICAL ISSUES. IT WILL RANDOMLY GO INTO LIMP MODE AT START, BUT TURNING IT OFF AND RESTARTING IT FIXES THAT ISSUE. IT'S DONE THIS THREE TIMES IN THE 2 YEARS WE HAVE HAD IT. I AM NOW HAVING AN ELECTRICAL ISSUE WHERE SOMETHING IS CAUSING A DRAW ON THE BATTERY WHILE THE VEHICLE IS TURNED OFF. I HAVE HAD TO REPLACE THE ALTERNATOR, STARTER, AND NOW THE BATTERY.IT IS CAUSING THE BATTERY TO SWELL, AND THE JEEP IS HAVING TO BE JUMPED TO START MULTIPLE TIMES A WEEK. THE BATTERY WAS PUT ON A DEEP CHARGE, AND IT HAD TO BE JUMPED THE NEXT DAY. ALSO THE AIR CONDITIONING BACK LIGHTING GOES OFF AND ON WHEN YOU TURN THE KNOBS OR ADJUST THE FAN SPEED WHILE BOTH DRIVING AND STATIONARY. THIS HAS BEEN GOING ON FOR ROUGHLY A MONTH.
THE JEEP HAS ELECTRICAL STUFF HAPPENING SPORADICALLY AND DOES NOT START BUT WITH POWER BUT AFTER 3 TO 6 ATTEMPTS STARTS RIGHT UP. I TURN KEY ALL POWER AND BELLS GO OFF AND IT MAKES A HUMMING NOISE AND 1 CLICK NOISE DASH SAYS ' TRANSMISSION OVER TEMP' THE JEEP IS COLD SO NOT OVER TEMPERATURE. I'VE SEEN A LOT OF POST ABOUT RECAL…
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THE JEEP HAS ELECTRICAL STUFF HAPPENING SPORADICALLY AND DOES NOT START BUT WITH POWER BUT AFTER 3 TO 6 ATTEMPTS STARTS RIGHT UP. I TURN KEY ALL POWER AND BELLS GO OFF AND IT MAKES A HUMMING NOISE AND 1 CLICK NOISE DASH SAYS ' TRANSMISSION OVER TEMP' THE JEEP IS COLD SO NOT OVER TEMPERATURE. I'VE SEEN A LOT OF POST ABOUT RECALL AND ALSO ABOUT IGNITION SWITCH OR MODULE. I'VE ONLY OWNED FOR 2 YEARS AND DEALER SAID CAR HAD NO RECALLS WHEN I PURCHASED. THIS HAPPENS STATIONARY AND ALSO AFTER DRIVING ABOUT 20 MINUTES TO DESTINATION AND WHEN I WENT TO LEAVE IT TOOK SEVERAL TIMES BEFORE STARTING. THIS HAS BEEN GOING ON FOR LAST 3 DAYS BUT FEW MESSAGES RANDOMLY POPPED IN INFORMATION CENTER FEW TIMES BEFORE THIS HAD AT DEALER ON COMPUTER NO CODES SAID IT WAS OKAY
THE HEAT OF THE SUMMER MONTHS TEND TO MAKE THE CAR ENGINE SPUTTER AS YOU HEAD DOWN THE ROAD. THIS HAPPPENED AGAIN YESTERDAY ONLY THIS TIME AS WE PREPARED TO MAKE OUR TURN THE VEHICLE TOTALLY SHUT OFF, ALLOWING ME TO LOOSE CONTROL OF THE STEERING WE WERE FORTUNATE NO ONE WAS BEHIND US OR PULLING OUT WHERE WE WERE TURNING . WE…
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THE HEAT OF THE SUMMER MONTHS TEND TO MAKE THE CAR ENGINE SPUTTER AS YOU HEAD DOWN THE ROAD. THIS HAPPPENED AGAIN YESTERDAY ONLY THIS TIME AS WE PREPARED TO MAKE OUR TURN THE VEHICLE TOTALLY SHUT OFF, ALLOWING ME TO LOOSE CONTROL OF THE STEERING WE WERE FORTUNATE NO ONE WAS BEHIND US OR PULLING OUT WHERE WE WERE TURNING . WE WOULD HAVE EITHER BEEN REAR ENDED OR WOULD HAVE RUN INTO ANY CAR WAITING TO TURN.
I HAVE A 2007 GRAND CHEROKEE. WHILE TAKING MY KIDS TO SCHOOL, I WAS SLOWING DOWN WHEN THE JEEP JUST DIED. I COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO START THE CAR AGAIN. ANYTIME SINCE THEN, MAINLY WHEN SLOWING DOWN TO STOP, IT WOULD DO THE SAME THING. TRIED REPLACING ECM, SENSORS, ETC. NOTHING HAS WORKED YET. JEEP DEALER …
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I HAVE A 2007 GRAND CHEROKEE. WHILE TAKING MY KIDS TO SCHOOL, I WAS SLOWING DOWN WHEN THE JEEP JUST DIED. I COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO START THE CAR AGAIN. ANYTIME SINCE THEN, MAINLY WHEN SLOWING DOWN TO STOP, IT WOULD DO THE SAME THING. TRIED REPLACING ECM, SENSORS, ETC. NOTHING HAS WORKED YET. JEEP DEALER TOLD US IT COULD BE THE WIRING HARNESS...WHICH WE CANT FIND ANYWHERE.
Official recalls
514V438000 · Electrical System:ignition:switch
Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
13V175000 · Electrical System; Power Train:transfer Case (4-WHEEL Drive)
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
07V434000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
07V415000 · Service Brakes, Hydraulic:foundation Components:disc:caliper
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
06V493000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.