NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,108 reports153,000 miles · Nov 5, 2019
Electrical SystemUnknown Or Other
CAR WOULDN'T START TRANSMISSION OVERTEMP ERROR. DRIVE TO WORK 20 MIN PARKED CAR FLAT SURFACE CAME OUT TO LEAVE AFTER 8 HOUR SHIFT THAT ERROR MESSAGE AND WON'T START. 2ND TIME THIS HAS HAPPENED NO WARNING WAS TOLD COMMON ISSUE PIGTAIL TO STARTER BECAUSE OF PLACEMENT IT GETS WET OR MOISTURE. WHICH MAKES THIS CAR QUESTIONABLE TO DR…
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CAR WOULDN'T START TRANSMISSION OVERTEMP ERROR. DRIVE TO WORK 20 MIN PARKED CAR FLAT SURFACE CAME OUT TO LEAVE AFTER 8 HOUR SHIFT THAT ERROR MESSAGE AND WON'T START. 2ND TIME THIS HAS HAPPENED NO WARNING WAS TOLD COMMON ISSUE PIGTAIL TO STARTER BECAUSE OF PLACEMENT IT GETS WET OR MOISTURE. WHICH MAKES THIS CAR QUESTIONABLE TO DRIVE.
NHTSA ODI #11278193
Mileage unknown · Oct 12, 2019
Electronic Stability Control (esc)Engine
ON SEPTEMBER 9 I WAS DRIVING BACK FROM MY GRAND DAUGHTER SCHOOL AND AS I WAS PULLING ON MY STREET, THE JEEP SHUT OFF WITHOUT WARNING. I HAD NO CHECK ENGINE LIGHT ON OR ANY TYPE OF WARNINGS. I HAD TO COAST INTO MY DRIVEWAY. IT DOESN'T START AT ALL. IT HAD AN OIL CHANGE AND FLUIDS IN JEEP. IT DID IT WITHOUT WARNING
NHTSA ODI #11268039
Mileage unknown · Sep 26, 2019
Power Train
ANYTIME I GO 50+ MPH ALL I CAN HEAR IS A ROARING NOISE. WE HAVE REPLACED THE WHOLE REAR END ALMOST 3 WEEKS AGO THINKING MAYBE THAT WAS THE PROBLEM TURNS OUT IT NOT. WE BOUGHT THIS CAR ALMOST A YEAR AGO SO WE ARE UNSURE IF ANY RECALLS ON IT HAVE BEEN TAKEN CARE OF.
NHTSA ODI #11258405
165,000 miles · Sep 25, 2019
StructureSuspensionWheels
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH OVER A SPEED HUMP, THE FRONT DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRE…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH OVER A SPEED HUMP, THE FRONT DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. *PM*JB
NHTSA ODI #11257942
115,000 miles · Sep 24, 2019
Engine
ENGINE DIES WHILE DRIVING. THIS HAPPENS RANDOMLY WHETHER I'M TRAVELING 10 MPH OR 70 MPH. VERY DANGEROUS! NO WARNING SIGNS OR LIGHTS BEFORE SHUT DOWN OCCURS.
NHTSA ODI #11257672
105,200 miles · Sep 19, 2019
EngineVehicle Speed Control
CAR WILL STAY AT 40 MPH AS IF LOCKED INTO THAT SPEED. I PRESS DOWN ON THE GAS PEDAL BUT THE CAR WILL NOT GO ANY FASTER. I HAVE TO PULL OVER AND TURN THE CAR OFF, WHEN RESTARTED IT WORKS FINE FOR A WHILE. THEN RANDOMLY IT WILL HAPPEN AGAIN. THIS HAS OCCURRED ROUGHLY ONCE A MONTH FOR THE PAST YEAR. ON LINE THERE ARE THOUSANDS OF J…
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CAR WILL STAY AT 40 MPH AS IF LOCKED INTO THAT SPEED. I PRESS DOWN ON THE GAS PEDAL BUT THE CAR WILL NOT GO ANY FASTER. I HAVE TO PULL OVER AND TURN THE CAR OFF, WHEN RESTARTED IT WORKS FINE FOR A WHILE. THEN RANDOMLY IT WILL HAPPEN AGAIN. THIS HAS OCCURRED ROUGHLY ONCE A MONTH FOR THE PAST YEAR. ON LINE THERE ARE THOUSANDS OF JEEP OWNERS REPORTING THE SAME ISSUE. I CALLED JEEP BUT THEY SAID CAR WAS OUT OF WARRANTY SO TOUGH LUCK. I HAVE OWNED 23 CARS AND HAVE NEVER HAD A CAR DO THIS TO ME. OTHER PEOPLE HAVE DRIVEN THIS CAR WITH THE SAME ISSUES. THIS HAS HAPPENED BOTH ON THE HIGHWAY AND ON RURAL STREETS.
NHTSA ODI #11256700
90,000 miles · Aug 29, 2019
Electrical System
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VEHICLE LOST MOTIVE POWER CONTACT WAS STRANDED AT A GAS STATION THE IGNITION SEIZED; KEY WOULD NOT TURN IN IGNITION CYLINDER THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE LOST MOTIVE POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTA…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VEHICLE LOST MOTIVE POWER CONTACT WAS STRANDED AT A GAS STATION THE IGNITION SEIZED; KEY WOULD NOT TURN IN IGNITION CYLINDER THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE LOST MOTIVE POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE KEY SEIZED IN THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO BILL GADDIS CHRYSLER-DODGE-JEEP-RAM LOCATED AT 1717 WHEELING AVE, MUNCIE, IN 47303, (765) 273-2755 ON SEVERAL OCCASIONS DUE TO THE FAILURE. THE CONTACT WAS INFORMED THAT THE TUMBLER IN THE IGNITION NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #11252161
111,000 miles · Aug 15, 2019
Unknown Or Other
I HAVE TAKEN MY CAR TO THE MECHANIC SEVERAL TIMES NOW, AND EVERY SINGLE TIME THEY TELL ME THERE IS NOTHING SHOWING BUT AN EMISSIONS CODE. I'M TOLD IT IS THE GAS CAP TO REPLACE IT. MY JEEP GRAND CHEROKEE 2007 LAREDO ABOUT 149,000 MILES ON IT. NORMALLY, IT RUNS LIKE A CHAMP. I GET OIL CHANGES LIKE CLOCKWORK, AND EVERY TIME IT'S S…
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I HAVE TAKEN MY CAR TO THE MECHANIC SEVERAL TIMES NOW, AND EVERY SINGLE TIME THEY TELL ME THERE IS NOTHING SHOWING BUT AN EMISSIONS CODE. I'M TOLD IT IS THE GAS CAP TO REPLACE IT. MY JEEP GRAND CHEROKEE 2007 LAREDO ABOUT 149,000 MILES ON IT. NORMALLY, IT RUNS LIKE A CHAMP. I GET OIL CHANGES LIKE CLOCKWORK, AND EVERY TIME IT'S SUGGESTED TO FIX SOMETHING, I DO IT. IT STALLS VERY FREQUENTLY AT STOP SIGNS / STOP LIGHTS, AND I NEED TO LEAVE LOTS OF ROOM BETWEEN ME AND OTHER CARS SO I CAN STEADILY INCH FORWARD WHILE WAITING AT THE RED LIGHT, OTHERWISE IT WILL DIE. IT STARTS UP FINE, BUT STOPPING AGAIN AND IT WILL DIE AGAIN. IT'S TO THE POINT NOW THAT I'M SCARED TO DRIVE MY OWN VEHICLE. STALLS / DIES, ESPECIALLY WHEN THE A/C IS ON MECHANIC SAYS THEY'VE RUN DIAGNOSTICS ON THE CAR AND THE ONLY THING IT SHOWS IS THE EMISSIONS CODE. I'M TOLD YET AGAIN TO REPLACE THE GAS CAP. THIS HAS HAPPENED SINCE I HAVE OWNED THE VEHICLE. IT IDLES ROUGH AND HAS DONE ALL OF THIS SINCE I PURCHASED IT IN DECEMBER OF 2016.
NHTSA ODI #11244105
120,000 miles · Jul 12, 2019
Power Train
THE TRANSFER CASE HAS NOT WORKED PROPERLY AND THE CAR LURCHES AND STUTTERS WHILE DRIVING. THERE WAS A RECALL INVOLVING THE TRANSFER CASE AND THE COMPUTER, BUT THERE HAS NOT BEEN ONE FOR THE TRANSFER CASE ITSELF, WHICH I BELIEVE WAS COMPROMISED FROM DUE TO THE COMPUTER ISSUE BEFORE IT WAS FIXED.
NHTSA ODI #11231514
185,000 miles · Jul 1, 2019
Electrical SystemFire
THERE IS A SMELL OF SMOKE INSIDE THE CAR. ALSO, THERE IS 6 TO 8 INCH HOLE IN THE ROOF LINING THAT HAS BEEN BURNED THROUGH!!! LUCKILY,THIS DIDNT HAPPEN WHILE DRIVING. WAS STILL IN THE HOME DRIVEWAY.
NHTSA ODI #11228723
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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