NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,108 reports157,000 miles · Apr 29, 2020
Electrical System
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL GAUGE PROVIDED INACCURATE FUEL LEVELS. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING ILLUMINATED INTERMITTENTLY. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTR…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL GAUGE PROVIDED INACCURATE FUEL LEVELS. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING ILLUMINATED INTERMITTENTLY. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,000.
NHTSA ODI #11322767
Mileage unknown · Apr 1, 2020
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
VEHICLE WAS STATIONARY
NHTSA ODI #11319982
120,000 miles · Mar 15, 2020
Electrical SystemEngine
I HAVE A 2007 GRAND CHEROKEE. WHILE TAKING MY KIDS TO SCHOOL, I WAS SLOWING DOWN WHEN THE JEEP JUST DIED. I COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO START THE CAR AGAIN. ANYTIME SINCE THEN, MAINLY WHEN SLOWING DOWN TO STOP, IT WOULD DO THE SAME THING. TRIED REPLACING ECM, SENSORS, ETC. NOTHING HAS WORKED YET. JEEP DEALER …
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I HAVE A 2007 GRAND CHEROKEE. WHILE TAKING MY KIDS TO SCHOOL, I WAS SLOWING DOWN WHEN THE JEEP JUST DIED. I COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO START THE CAR AGAIN. ANYTIME SINCE THEN, MAINLY WHEN SLOWING DOWN TO STOP, IT WOULD DO THE SAME THING. TRIED REPLACING ECM, SENSORS, ETC. NOTHING HAS WORKED YET. JEEP DEALER TOLD US IT COULD BE THE WIRING HARNESS...WHICH WE CANT FIND ANYWHERE.
NHTSA ODI #11318117
44,000 miles · Feb 20, 2020
Engine
I HAVE 2 ISSUES. 1ST IS JEEP INTERMITTENTLY DOESN'T START. WHICH SOMETIMES CAUSES IT TO SHUT OFF WHILE DRIVING LUCKILY I HAVE BEEN ON SIDE STREETS. IT CRANKS BUT DOESN'T FIRE. WAS TOLD IT COULD BE A BAD FUEL PUMP RELAY. NEXT ISSUE IS IT INTERMITTENTLY PUTS IN SELF IN ALL GEARS SOMETIMES WHEN I START IT AND SOMETIMES WHEN DRIVIN…
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I HAVE 2 ISSUES. 1ST IS JEEP INTERMITTENTLY DOESN'T START. WHICH SOMETIMES CAUSES IT TO SHUT OFF WHILE DRIVING LUCKILY I HAVE BEEN ON SIDE STREETS. IT CRANKS BUT DOESN'T FIRE. WAS TOLD IT COULD BE A BAD FUEL PUMP RELAY. NEXT ISSUE IS IT INTERMITTENTLY PUTS IN SELF IN ALL GEARS SOMETIMES WHEN I START IT AND SOMETIMES WHEN DRIVING. I HAVE TO TURN JEEP OFF AND RESTART IT. WORST HAS BEEN WHEN I'M ON HIGHWAY AND IT DOES THIS I GO FROM 75MPH TO 20MPH AT A DANGEROUS RATE. I THEN HAVE TO PULL OVER AND TURN OFF AND RESTART AGAIN. IT HAS BEEN DOING THIS ON AND OFF FOR ABOUT A YEAR NOW. AND PROGRESSIVELY GETTING MORE OFTEN.
NHTSA ODI #11310457
106,000 miles · Jan 23, 2020
Service BrakesCrash
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 40 MPH THE BRAKING SYSTEM FAILED WHILE ATTEMPTING TO STOP CAUSING THE VEHICLE TO DRIVE THROUGH A BUSY INTERSECTION AND CRASH INTO A FENCE. NO INJURIES WERE REPORTED AND DAYS LATER A POLICE REPORT WAS FILED(#191013164648947). THE VE…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 40 MPH THE BRAKING SYSTEM FAILED WHILE ATTEMPTING TO STOP CAUSING THE VEHICLE TO DRIVE THROUGH A BUSY INTERSECTION AND CRASH INTO A FENCE. NO INJURIES WERE REPORTED AND DAYS LATER A POLICE REPORT WAS FILED(#191013164648947). THE VEHICLE WAS NOT TOWED AND WAS STILL OPERABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER GATEWAY JEEP/CHRYSLER(4103 INTERSTATE 10E, ORANGE TX) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 106,000.
NHTSA ODI #11301308
160,250 miles · Jan 16, 2020
Electrical System
THE DASH, INTERIOR LIGHTS, SPEED ODOMETER, AC/HEATER ARE GOING OUT WHILE DRIVING. IT BLINKS OFF FOR A FEW SECONDS AND COMES BACK ON FOR A FEW SECONDS REPEATEDLY WHILE DRIVING. MY IGNITION WAS REPLACED DUE TO THE PREVIOUS RECALL. WHEN THE DASH COMES BACK ON THREE LIGHTS ARE LIT UP: ESP BAS, CHECK ENGINE AND THE STABILITY CONTROL.
NHTSA ODI #11299678
106,895 miles · Dec 27, 2019
Electrical System
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ON NOVEMBER 23, 2015, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO LAREDO DODGE CHRYSLER JEEP RAM (6320 BOB BULLOCK LOOP, LAREDO, TX 78041, (956) 465-180…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ON NOVEMBER 23, 2015, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO LAREDO DODGE CHRYSLER JEEP RAM (6320 BOB BULLOCK LOOP, LAREDO, TX 78041, (956) 465-1806) WHERE THE IGNITION SWITCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED TWO YEARS LATER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,895.
NHTSA ODI #11291488
126,340 miles · Dec 21, 2019
Electrical System
VEHICLE SHUTS OFF WHEN GOING DOWN THE ROAD AND WHEN STARTING IT IS IN CONTINUOUS TURN OVER AND NOT STARTING
NHTSA ODI #11290487
Mileage unknown · Nov 17, 2019
Unknown Or Other
DOOR HANDLES BREAKING ON ALL INTERIOR DOORS. EXTREMELY DANGEROUS FOR PASSENGERS IN THE CAR. ESPECIALLY IN THE BACK WHEN YOUR CHILD CAN NOT GET OUT!!! IT STARTED ON THE PASSENGER REAR DOOR AND HAS CONTINUED TO BREAK ON THE OTHERS.
NHTSA ODI #11280609
120,000 miles · Nov 8, 2019
EnginePower TrainVehicle Speed Control
ENGINE STALLS NO MATTER WHAT SPEED I'M GOING. HAPPENS MORE OFTEN WHEN COMING TO A STOP. IT'S AS IF I JUST TURN THE KEY OFF. WHEN IT STALLS, I STOP AND PUT IT IN PARK, TURN THE KEY OFF AND START IT RIGHT BACK UP AND TAKE OFF. IT'S BECOMING A DANGEROUS SAFETY CONCERN.
NHTSA ODI #11279082
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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