NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reports76,500 miles · May 11, 2011
Latches/locks/linkages
THE DOOR PANELS ON MY 2005 JEEP GRAND CHEROKEE LIMITED ARE BREAKING, AND BEGINNING TO FALL APART. I'M AFRAID IF MYSELF AND FAMILY WAS HIT IN THE DOOR IN AN ACCIDENT, PIECES FROM THE DOOR COULD HURT ONE OF US. I HAVE TALKED WITH CHRYLER ABOUT THIS PROBLEM, BUT THEY TURNED US DOWN. SAID THEY WOULD NEED TO HAVE MORE INFO FROM MOR…
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THE DOOR PANELS ON MY 2005 JEEP GRAND CHEROKEE LIMITED ARE BREAKING, AND BEGINNING TO FALL APART. I'M AFRAID IF MYSELF AND FAMILY WAS HIT IN THE DOOR IN AN ACCIDENT, PIECES FROM THE DOOR COULD HURT ONE OF US. I HAVE TALKED WITH CHRYLER ABOUT THIS PROBLEM, BUT THEY TURNED US DOWN. SAID THEY WOULD NEED TO HAVE MORE INFO FROM MORE PEOPLE. CHRYSLER JUST DOESNT WANT TO STAND BEHIND THERE PRODUCT. I HAVE A CASE #[XXX] CASE MANAGER IS NAMED [XXX] XT 66071. I HOPE YOU CAN HELP WITH THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
NHTSA ODI #10399978
50,000 miles · May 10, 2011
Structure
I HAVE A 2005 JEEP GRAND CHEROKEE LIMITED. I JUST HIT 50,000 MILES, AND IT IS SPORADIC AT BEST THAT I HAVE PASSENGERS IN THE REAR. I HAVE KEPT MY VEHICLE IN IMMACULATE CONDITION. HOWEVER, BOTH OF MY REAR DOOR HANDLES ARE COMPLETELY BROKEN. I HAVE TO OPEN THE DOORS FROM THE OUTSIDE. MY FRONT TWO DOOR HANDLES ARE CRACKED WITH PIEC…
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I HAVE A 2005 JEEP GRAND CHEROKEE LIMITED. I JUST HIT 50,000 MILES, AND IT IS SPORADIC AT BEST THAT I HAVE PASSENGERS IN THE REAR. I HAVE KEPT MY VEHICLE IN IMMACULATE CONDITION. HOWEVER, BOTH OF MY REAR DOOR HANDLES ARE COMPLETELY BROKEN. I HAVE TO OPEN THE DOORS FROM THE OUTSIDE. MY FRONT TWO DOOR HANDLES ARE CRACKED WITH PIECES MISSING BUT STILL OPERATIONAL FOR THE MOMENT, BUT I'M SURE IT'S ONLY A MATTER OF TIME. IF I WERE IN AN ACCIDENT AND RENDERED UNCONSCIOUS MY REAR PASSENGERS HAVE NO WAY OF EXITING THE VEHICLE IN CASE OF FIRE OR OTHER EVENT WOULD REQUIRE A QUICK EXIT. THIS IS ABSOLUTELY A SAFETY HAZARD DUE TO A MANUFACTURER DEFECT. *TR
NHTSA ODI #10399860
50,000 miles · May 10, 2011
Latches/locks/linkages
I HAVE A 2005 JEEP GRAND CHEROKEE LIMITED. I JUST HIT 50,000 MILES, AND IT IS SPORADIC AT BEST THAT I HAVE PASSENGERS IN THE REAR. I HAVE KEPT MY VEHICLE IN IMMACULATE CONDITION. HOWEVER, BOTH OF MY REAR DOOR HANDLES ARE COMPLETELY BROKEN. I HAVE TO OPEN THE DOORS FROM THE OUTSIDE. MY FRONT TWO DOOR HANDLES ARE CRACKED WITH PIEC…
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I HAVE A 2005 JEEP GRAND CHEROKEE LIMITED. I JUST HIT 50,000 MILES, AND IT IS SPORADIC AT BEST THAT I HAVE PASSENGERS IN THE REAR. I HAVE KEPT MY VEHICLE IN IMMACULATE CONDITION. HOWEVER, BOTH OF MY REAR DOOR HANDLES ARE COMPLETELY BROKEN. I HAVE TO OPEN THE DOORS FROM THE OUTSIDE. MY FRONT TWO DOOR HANDLES ARE CRACKED WITH PIECES MISSING BUT STILL OPERATIONAL FOR THE MOMENT, BUT I'M SURE IT'S ONLY A MATTER OF TIME. IF I WERE IN AN ACCIDENT AND RENDERED UNCONSCIOUS MY REAR PASSENGERS HAVE NO WAY OF EXITING THE VEHICLE IN CASE OF FIRE OR OTHER EVENT WOULD REQUIRE A QUICK EXIT. THIS IS ABSOLUTELY A SAFETY HAZARD DUE TO A MANUFACTURER DEFECT. *TR
NHTSA ODI #10399857
Mileage unknown · May 9, 2011
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 65 MPH. UPON RESTART THE VEHICLE OPERATED AS NORMAL. NO WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. T…
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TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 65 MPH. UPON RESTART THE VEHICLE OPERATED AS NORMAL. NO WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE BECAUSE THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 45,000.
NHTSA ODI #10399628
55,000 miles · May 6, 2011
Latches/locks/linkagesStructure
THE INSIDE DOOR HANDLES DO NOT FUNCTION DUE TO BAD PLASTIC THAT HOLDS THEM IN PLACE AND THIS WILL NOT ALLOW ME OR MY PASSENGERS TO EXIT THE VEHICLE INCASE OF A FIRE OR ACCIDENT. IT STARTED OUT AS A SMALL CRACK AND NOW THEY ALL ARE BREAKING OFF. *TR
NHTSA ODI #10399287
80,000 miles · May 5, 2011
Latches/locks/linkagesStructure
IN MY 2005 JEEP GRAND CHEROKEE LIMITED I BEGAN TO NOTICE THE PLASTIC THAT THE DOOR HANDLE WAS CONNECTED BY BEGAN TO CRACK, WITHIN A FEW WEEKS THE ENTIRE DOOR HANDLE WAS NO LONGER WORKING LEAVING ME TO HAVE TO OPEN THE WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. THIS IS A VEHICLE SAFETY ISSUE, DUE TO A SUPPLIER'S DEFECTIVE PLASTIC …
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IN MY 2005 JEEP GRAND CHEROKEE LIMITED I BEGAN TO NOTICE THE PLASTIC THAT THE DOOR HANDLE WAS CONNECTED BY BEGAN TO CRACK, WITHIN A FEW WEEKS THE ENTIRE DOOR HANDLE WAS NO LONGER WORKING LEAVING ME TO HAVE TO OPEN THE WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. THIS IS A VEHICLE SAFETY ISSUE, DUE TO A SUPPLIER'S DEFECTIVE PLASTIC RESIN MIX, NOT A WARRANTY ISSUE. IN CASE OF A CRASH OR FIRE, A PASSENGER OR DRIVER MIGHT NOT BE ABLE TO GET OUT OF THE VEHICLE AND COULD BE TRAPPED IN AND COULD DIE, MY PASSENGER SIDE IS ALSO HANGING VERY LOOSELY AND SOON WILL NOT WORK AS WELL. THE DOOR HANDLE IS NOT A SEPARATE PART AS IN MOST VEHICLES SO THE ENTIRE DOOR HANDLE MUST BE REPLACE. THE DEALER CHARGES MORE THAN 800 DOLLARS TO FIX A DOOR PIECE, AND THE PART WILL JUST BE REPLACED WITH ANOTHER DOOR PANEL WITH THE EXACT SAME PLASTIC THAT WILL BREAK EVENTUALLY AGAIN. *TR
NHTSA ODI #10399278
60,000 miles · May 5, 2011
Vehicle Speed ControlCrashFireInjury
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE SURGED FORWARD UNTIL CRASHING. A POLICE REPORT WAS FILED AND THE DRIVER WAS REPORTED INJURED. THE FIRE DEPARTMENT ALSO APPEARED ON THE SCENE DUE TO SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WH…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE SURGED FORWARD UNTIL CRASHING. A POLICE REPORT WAS FILED AND THE DRIVER WAS REPORTED INJURED. THE FIRE DEPARTMENT ALSO APPEARED ON THE SCENE DUE TO SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE VEHICLE WAS NOT EXAMINED FOR THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
NHTSA ODI #10399254
70,000 miles · May 3, 2011
Latches/locks/linkagesStructure
I HAVE HAD MY 2005 JEEP GRAND CHEROKEE FOR 3 YEARS. ONE YEAR AGO, I GOT A CRACK IN THE PLASTIC AROUND THE DRIVERS SIDE DOOR HANDLE. THEN 6 MONTHS AGO, THE FRONT PASSENGER DOOR HANDLE CRACKED. LAST MONTH, THE REAR PASSENGER DOOR HANDLE BROKE OFF WHILE A FRIEND WAS TRYING TO EXIT. THE DOOR HANDLES ARE SLOWLY BREAKING OFF AT THE PL…
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I HAVE HAD MY 2005 JEEP GRAND CHEROKEE FOR 3 YEARS. ONE YEAR AGO, I GOT A CRACK IN THE PLASTIC AROUND THE DRIVERS SIDE DOOR HANDLE. THEN 6 MONTHS AGO, THE FRONT PASSENGER DOOR HANDLE CRACKED. LAST MONTH, THE REAR PASSENGER DOOR HANDLE BROKE OFF WHILE A FRIEND WAS TRYING TO EXIT. THE DOOR HANDLES ARE SLOWLY BREAKING OFF AT THE PLASTIC AROUND THE DOOR HANDLE. *TR
NHTSA ODI #10398846
80,200 miles · May 3, 2011
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLES FRACTURED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THE CONTACT TO HAVE THE VEHICLE REPAIRED AT THE CONTACTS EXPENSE. THERE WERE NO RECALLS FOR THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,200.
NHTSA ODI #10398824
78,000 miles · May 3, 2011
Latches/locks/linkagesStructure
I OWN A 2005 JEEP GRAND CHEROKEE AND ALL MY INTERIOR DOOR HANDLES ARE BREAKING,I HAVE THREE SMALL CHILDREN AND I AM CONCERNED THEY WOULD NOT BE ABLE TO GET OUT OF THE VEHICLE IF ANYTHING WERE TO HAPPEN. *TR
NHTSA ODI #10398754
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗