NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reports50,000 miles · May 2, 2011
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT INTERMITTENTLY, THE VEHICLE FAILED TO START. IN APRIL 2010 THE DEALER REPLACED THE STARTER HOWEVER, THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS BEING REPAIRED FOR THE STARTER A SECOND TIME. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO RELA…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT INTERMITTENTLY, THE VEHICLE FAILED TO START. IN APRIL 2010 THE DEALER REPLACED THE STARTER HOWEVER, THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS BEING REPAIRED FOR THE STARTER A SECOND TIME. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE CURRENT MILEAGE WAS 110,000 AND THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10398689
64,000 miles · Apr 29, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE LIMITED (5.7L): INTERIOR PLASTIC HOLDING DOOR HANDLES HAS BEEN CRACKED FOR QUITE SOME TIME AND NOW THEY ARE BROKEN. I AM THE SOLE OWNER OF THE VEHICLE (I'M SINGLE, NO KIDS) AND MY REAR DOOR HANDLES HAVE RARELY EVER BEEN USED, YET THEY ARE COMPLETELY BROKEN NOW. APPARENTLY THIS IS A VERY COMMON TREND AMON…
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2005 JEEP GRAND CHEROKEE LIMITED (5.7L): INTERIOR PLASTIC HOLDING DOOR HANDLES HAS BEEN CRACKED FOR QUITE SOME TIME AND NOW THEY ARE BROKEN. I AM THE SOLE OWNER OF THE VEHICLE (I'M SINGLE, NO KIDS) AND MY REAR DOOR HANDLES HAVE RARELY EVER BEEN USED, YET THEY ARE COMPLETELY BROKEN NOW. APPARENTLY THIS IS A VERY COMMON TREND AMONG THESE 2005-2008 JEEP MODELS AND THIS IS A SERIOUS SAFETY ISSUE AS REAR PASSENGERS ARE UNABLE TO EXIT THE VEHICLE FROM THE INSIDE. THE STEPS TO REPAIR A SIMPLE DOOR HANDLE AND CRACK REQUIRES THE ENTIRE PANEL TO BE REPLACED, AT $400+ EACH. THESE DEALER REPLACEMENT PARTS ARE ON NATIONAL BACK-ORDER DUE TO THE EXTREME AMOUNT OF CASES WITH THIS. *TR
NHTSA ODI #10398300
68,000 miles · Apr 29, 2011
Latches/locks/linkages
DRIVER'S DOOR LATCH IS LOOSE BECAUSE OF THE PLASTIC PART IS BROKE OFF, AND IT CAN COME OFF ANYTIME. OTHER TWO DOORS HAVE CRACKS AROUND THE LATCHES, STARTING TO HAVE THE SAME PROBLEM. THERE IS NOT THING CAN BE DONE EXCEPT REPLACE THE PARTS WHICH IS VERY EXPENSIVE. THIS IS THE DEFECTIVE ISSUE WITH THE PLASTIC THAT SURROUNDED TH…
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DRIVER'S DOOR LATCH IS LOOSE BECAUSE OF THE PLASTIC PART IS BROKE OFF, AND IT CAN COME OFF ANYTIME. OTHER TWO DOORS HAVE CRACKS AROUND THE LATCHES, STARTING TO HAVE THE SAME PROBLEM. THERE IS NOT THING CAN BE DONE EXCEPT REPLACE THE PARTS WHICH IS VERY EXPENSIVE. THIS IS THE DEFECTIVE ISSUE WITH THE PLASTIC THAT SURROUNDED THE DOOR LATCHES. IT IS A SAFETY ISSUE. *TR
NHTSA ODI #10398287
40,000 miles · Apr 27, 2011
Latches/locks/linkagesStructure
THERE IS A DEFECT IN THE PLASTIC USED TO MAKE THE DOOR PANELS ON MY 2005 JEEP GRAND CHEROKEE. THE PLASTIC AROUND THE DOOR HANDLE LATCHES IS BREAKING APART AND CRUMBLING. ALL 4 DOORS ARE HAVING THE SAME ISSUE OF THE PLASTIC FAILING. IF THE PLASTIC CONTINUES TO BREAK APART THE DOOR HANDLE WILL FAIL AND YOU WILL NOT BE ABLE TO OP…
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THERE IS A DEFECT IN THE PLASTIC USED TO MAKE THE DOOR PANELS ON MY 2005 JEEP GRAND CHEROKEE. THE PLASTIC AROUND THE DOOR HANDLE LATCHES IS BREAKING APART AND CRUMBLING. ALL 4 DOORS ARE HAVING THE SAME ISSUE OF THE PLASTIC FAILING. IF THE PLASTIC CONTINUES TO BREAK APART THE DOOR HANDLE WILL FAIL AND YOU WILL NOT BE ABLE TO OPEN THE DOOR. THIS IS SAFETY ISSUE WHICH COULD PREVENT MYSELF OR PASSENGERS FROM EXITING VEHICLE IN CASE OF AN EMERGENCY. DEALERSHIP WAS CONTACTED AND INFORMED OF THE DEFECT. DEALERSHIP STATED THERE WAS NO RECALL AND THEY HAD NOT COME ACROSS SAID PROBLEM BEFORE. I INFORMED THEM THAT IT WAS OBVIOUS DEFECT SINCE ALL THE DOORS WERE DEGRADING AT THE SAME TIME. DEALERSHIP STATED THAT MY ONLY OPTION WAS TO BUY NEW DOOR PANELS FOR $2600. MY RESEARCH SHOWS THAT THIS IS NOT AN ISOLATED INCIDENT AND THERE HAVE BEEN MANY COMPLAINTS OF THE DEFECT DOOR PANELS. THIS IS A SERIOUS SAFETY ISSUE AND CHRYSLER NEEDS TO RECALL THE DOOR PANELS ON THIS MODEL. *TR
NHTSA ODI #10398017
82,000 miles · Apr 25, 2011
Latches/locks/linkagesStructure
JEEP GRAND CHEROKEE INTERIOR DOOR PANEL BROKE & DOOR WILL NOT OPEN FROM INSIDE THE VEHICLE CAUSING A SAFETY HAZARD. THIS IS THE 2ND DOOR HANDLE THAT HAS BROKEN IN THE VEHICLE. IN SEARCHING TO FIX THE BACK DOOR, I FOUND AN ARTICLE SHOWING THAT CHRYSLER WAS AWARE OF A RESIN PROBLEM WITH THIS VEHICLE. I CAN FIND A SAFETY RECALL …
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JEEP GRAND CHEROKEE INTERIOR DOOR PANEL BROKE & DOOR WILL NOT OPEN FROM INSIDE THE VEHICLE CAUSING A SAFETY HAZARD. THIS IS THE 2ND DOOR HANDLE THAT HAS BROKEN IN THE VEHICLE. IN SEARCHING TO FIX THE BACK DOOR, I FOUND AN ARTICLE SHOWING THAT CHRYSLER WAS AWARE OF A RESIN PROBLEM WITH THIS VEHICLE. I CAN FIND A SAFETY RECALL FOR THE LOCKS. *TR
NHTSA ODI #10397349
100,000 miles · Apr 22, 2011
Latches/locks/linkagesStructure
OVER THE PAST 2 YEARS ALL 4 OF MY INTERIOR DOOR HANDLES ARE BROKEN ON MY 2005 JEEP GRAND CHEROKEE. I ONLY HAVE PASSENGERS IN MY VEHICLE ONE DAY A WEEK AT THE MOST. THIS IS NOT A WARRANTY ISSUE, BUT A SUPPLIER'S DEFECTIVE PLASTIC RESIN MIX. THE ENTIRE DOOR PANEL MUST BE REPLACED NOT JUST THE HANDLE. *TR
NHTSA ODI #10397138
65,000 miles · Apr 20, 2011
Structure
THE FRONT PASSENGER DOOR HANDLE ON MY 2005 JEEP GRAND CHEROKEE HAS BROKEN OFF AND IS UNUSABLE. , THE PLASTIC SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN, LEAVING THE HANDLE UNMOUNTED AND USELESS THE OTHER THREE ARE CRACKING AND WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME …
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THE FRONT PASSENGER DOOR HANDLE ON MY 2005 JEEP GRAND CHEROKEE HAS BROKEN OFF AND IS UNUSABLE. , THE PLASTIC SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN, LEAVING THE HANDLE UNMOUNTED AND USELESS THE OTHER THREE ARE CRACKING AND WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME LOCATION AND THE HANDLES THEN FALL OFF. THE MANUFACTURER HAS BEEN UNWILLING TO ACCEPT RESPONSIBILITY FOR THE ISSUE. THEY DECLINED MY CLAIM WITH MY 100,000 MILE 7 YEAR MAXIMUM CARE UPGRADE EXTENDED WARRANTY. AT FIRST THEY OFFERED (THEN RETRACTED) A GOODWILL GESTURE OF COVERING ALL BUT $500 FOR THE REPLACEMENT. THEY DO NOT CONSIDER THIS A SAFETY ISSUE! THIS IS AN UNACCEPTABLE SAFETY HAZARD. I HOPE YOU WILL ADDRESS AS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED BECAUSE THEY CANNOT GET OUT OF THE VEHICLE.
NHTSA ODI #10397714
55,000 miles · Apr 18, 2011
Latches/locks/linkages
2 OUT OF 4 INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE HAVE BROKEN & ARE SUBSEQUENTLY RENDERED USELESS. THIS IS A HAZARD IF THERE WERE TO BE A CRASH & INDIVIDUALS INSIDE NEEDED TO GET OUT. THERE IS ALSO CRACKING IN THE DOOR HANDLE ON THE DRIVER'S DOOR WHICH COULD LEAD TO A MORE SEVERE CASE OF BEING TRAPPED. AT THIS POIN…
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2 OUT OF 4 INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE HAVE BROKEN & ARE SUBSEQUENTLY RENDERED USELESS. THIS IS A HAZARD IF THERE WERE TO BE A CRASH & INDIVIDUALS INSIDE NEEDED TO GET OUT. THERE IS ALSO CRACKING IN THE DOOR HANDLE ON THE DRIVER'S DOOR WHICH COULD LEAD TO A MORE SEVERE CASE OF BEING TRAPPED. AT THIS POINT & THROUGH MY SEARCHES ONLINE IT SEEMS THAT THIS IS A GREATLY OCCURRING ISSUE & NEEDS TO BE DEALT WITH ON THE MANUFACTURER LEVEL. THERE HAS BEEN NOTHING DONE AS OF YET TO REPLACE THE PARTS AS I FEEL IT IS A MALFUNCTION OF THE VEHICLE & NOT NORMAL WEAR & TEAR. THE ESTIMATED COST TO REPLACE EACH DOOR PANEL WITH A SIMILARLY CHEAP QUALITY PRODUCT IS $800. I WOULD LIKE TO FILE THIS COMPLAINT IN HOPES OF CREATING A LARGE LIST OF OWNERS WITH SIMILAR ISSUES SO THAT CHRYSLER/JEEP TAKES RESPONSIBILITY FOR THEIR SHODDY PRODUCT & OFFICIATES A RECALL. *TR
NHTSA ODI #10396687
57,846 miles · Apr 17, 2011
Latches/locks/linkagesStructure
DOOR HANDLES FALLING OFF DUE TO A SUPPLIERS DEFECTIVE PLASTIC RESIN MIX. IN CASE OF A FIRE OR CRASH A PASSENGER OR DRIVER MIGHT NOT BE ABLE TO GET OUT OF THE VEHICLE AND DIE FROM THIS DEFECT. THIS IS A 2005 JEEP GRAND CHEROKEE LIMITED. *TR
NHTSA ODI #10396546
47,000 miles · Apr 17, 2011
Latches/locks/linkagesStructure
I HAVE 2005 JEEP GRAND CHEROKEE. THE PROBLEM IS THAT 3 OF THE 4 INSIDE DOOR HANDLES ARE BROKEN. THE PLASTIC THAT HOLDS THE HANDLE IN PLACE IS VERY THIN CHEEP PLASTIC THAT CRACKS AND BREAKS THERE ARE HOLES IS SOME OF THEM AND ON THE DRIVER DOOR THE LATCH IS COMPLETELY BROKEN. THIS CAN VERY EASILY BECOME A LIFE THREATING ISSUE …
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I HAVE 2005 JEEP GRAND CHEROKEE. THE PROBLEM IS THAT 3 OF THE 4 INSIDE DOOR HANDLES ARE BROKEN. THE PLASTIC THAT HOLDS THE HANDLE IN PLACE IS VERY THIN CHEEP PLASTIC THAT CRACKS AND BREAKS THERE ARE HOLES IS SOME OF THEM AND ON THE DRIVER DOOR THE LATCH IS COMPLETELY BROKEN. THIS CAN VERY EASILY BECOME A LIFE THREATING ISSUE IF THERE WAS A FIRE AND SOME ONE COULD NOT GET OUT OF THE CAR. IF YOU LOOK ON LINE YOU CAN FIND THAT IS A VERY COMMON PROBLEM WITH THE 05 MODELS. THIS IS A YOUTUBE LINK THAT WILL SHOW YOU A IN DETAIL THE PROBLEM THAT I AM TALKING ABOUT(HTTP://WWW.YOUTUBE.COM/WATCH?V=QSFRZ7CIBKY&FEATURE=RELATED) IF YOU NEED TO CONTACT ME TO VERIFY ANYTHING OR HAVE ANY QUESTIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10396537
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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