2025 Jeep Grand Cherokee L

The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 60 MPH, the vehicle suddenly shut off. The contact was able to immediately restart the vehicle and continued driving. There were no warning lights illuminated. The vehicle was taken to the dealer and DTC: P032S was retrieved (insufficient torque produced by the engine). The dealer was unable to repair the vehicle because the failure could not be duplicated. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 19,600.

The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 65 MPH, the engine surged and RPM revved above 7,000 RPM, and the vehicle failed to accelerate as needed. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond, and the transmission failed to respond. The contact stated that there were several unknown warning lights illuminated. The contact pulled over to the shoulder of the roadway and turned off and restarted the vehicle, and the vehicle returned to normal operation. The failure was intermittent. The vehicle was taken to a dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.

My vehicle wasn’t reading my key fob when I was pressing the lock and unlock button, so I took out the hard key and unlock the doors. Then the alarm set off and I was using the key fob again trying to shut the alarm off no response so I took the key fob and press the start stop button and the engine turn over and the key was working again then I went to shut off the engine same way. The engine would not shut off my driver seat wouldn’t move so I couldn’t get to the battery and I paid a lock smith to come out and he couldn’t even help me with my key fob not syncing with the vehicle..my ebreak would not release or the emergency override break wasn’t working. On the digital dash it’s kept saying shift to park to release parking break but the vehicle was in park all while doing so. This all happened around 7pm. So I could not get help until the morning cs the vehicle would not move

I was leaving a light and turning left onto incoming traffic Columbia and John young parkway. Vehicle turned off with no option of turning back on . I rolled onto the right curb but was sticking my vehicle out. Me and my wife and teenage son. Feared for our life due to the car not turning on and incoming traffic . This is a serious issue and hazard. The car asked me to put the car in park. After I did that the car would not turn on. Called SOS and Assist. We had Roadside coming 45 min later.There was a high pitched sound coming from the engine compartment . The car would not turn off at all. The Push Start Button would not turn the vehicle off or on. The Round buttons for D/N would not turn at all. The Tow truck driver use a red pull handle and put the transmission in neutral. It’s a release that was on the driver side pillar of the vehicle. After we arrived to Napleton Jeep the car immediately turned on. Our biggest safety concern is that this would’ve happened on a highway and my wife would not know how to react resulting in an accident or fatality. This is an issue that never in our 30 Years of experience we had with any of our vehicle brands. I wish the National Highway Safety Administration take measures to Jeep and investigate this matter. Thank you for your time