2025 Jeep Grand Cherokee L

The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 60 MPH, the vehicle suddenly shut off. The contact was able to immediately restart the vehicle and continued driving. There were no warning lights illuminated. The vehicle was taken to the dealer and DTC: P032S was retrieved (insufficient torque produced by the engine). The dealer was unable to repair the vehicle because the failure could not be duplicated. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 19,600.

I am reporting recurring safety-related shifting and vehicle gear/park-state concerns involving my 2025 Jeep Grand Cherokee L Summit Reserve. On multiple occasions, the vehicle has failed to transition properly from Reverse into Drive. I reported this Reverse-to-Drive issue to the manufacturer before later becoming aware of diagnostic information that I believed could potentially relate to the behavior. I am not a mechanic and do not know the underlying cause. On July 5, 2026, while my infant was in the vehicle, I placed the vehicle in Park and it displayed a “Park Not Engaged” warning despite being in Park. Warning sounds occurred and the vehicle automatically engaged the parking brake. This caused me serious concern about whether the vehicle was reliably recognizing its selected gear/park state. I immediately reported the incident to the manufacturer and was instructed to bring the vehicle to an authorized dealership. I complied. The vehicle was at the dealership from July 8 through July 27, 2026. During that repair visit, the dealer documented that FCA/WiTECH diagnostic systems were unavailable and that the vehicle could not be properly scanned. The vehicle was ultimately returned to me without the reported concerns being resolved. The vehicle has accumulated approximately 22 days out of service during its repair history. The manufacturer and authorized dealership have been made aware of my concerns and the vehicle has been available for inspection and diagnosis. I remain concerned about the recurring Reverse-to-Drive behavior and the July 5 Park Not Engaged event because unexpected or unreliable gear/park-state behavior could create a risk of unintended vehicle movement or an inability to reliably control the vehicle as expected. The underlying failed component or cause is UNKNOWN. I am submitting this complaint so these incidents are documented and can be evaluated by NHTSA for a potential safety-related defect.

The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 65 MPH, the engine surged and RPM revved above 7,000 RPM, and the vehicle failed to accelerate as needed. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond, and the transmission failed to respond. The contact stated that there were several unknown warning lights illuminated. The contact pulled over to the shoulder of the roadway and turned off and restarted the vehicle, and the vehicle returned to normal operation. The failure was intermittent. The vehicle was taken to a dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.

I am reporting a serious safety failure in my 2025 Jeep Grand Cherokee L (1,483 miles). On XXX, the vehicle was parked with my wife and young children inside. Upon starting it, the vehicle would not shift into gear, the steering wheel locked, and the front windows stopped working. The lane departure symbol lit up during the failure, and the vehicle would not shut off through normal controls. After two hours, we shut it off by disconnecting the battery. When restarted, the check engine light and other warning lamps came on, and the vehicle began shaking and rattling. No crash occurred, but with steering locked and children in the car, I had no way to safely disable the vehicle for two hours. This could have caused loss of control if it happened while driving. No prior warning signs occurred before the incident. The vehicle has not been inspected by a dealer or repair shop, as no certified Jeep dealership exists on Lanai, Hawaii, where I reside; shipping the vehicle requires barg transport to XX or XXX. The vehicle is available for inspection on request and is currently not in use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought my truck march 2025 in August while putting groceries in the trunk the trunk started coming down on me I took it to the dealership the hydraulic fuel was low had I been a child the trunk probably would have shut completely on them, may 2026 both batteries went out the main batteries and the auxiliary battery june 21 the fuse array box went out nothing on the door panel works the doors won’t lock the windows don’t work the trunk won’t work the seats won’t adjust and the dealership is trying to say that this box is only covered 12 months or 12000 miles

Dear NHTSA Office of Defects Investigation, I am filing this formal safety defect complaint regarding the complete failure of the airbag system to deploy during a serious motor vehicle collision on [XXX], involving a 2025 Jeep Grand Cherokee L Altitude (VIN: [XXX] ). This failure occurred in direct connection with a known manufacturer defect covered under NHTSA Recall #26V-328. The driver, [XXX] , sustained serious injuries that were significantly enhanced by the airbag failure. Neither the driver nor the vehicle owner, [XXX] , had any prior knowledge of this defect. We request that NHTSA open a formal investigation and take all appropriate enforcement action against Stellantis/FCA On [XXX], at approximately [XXX] PM, [XXX] was operating the 2025 Jeep Grand Cherokee L Altitude southbound on [XXX] . Conditions at the time were ideal — clear weather, dry roads, and full daylight visibility. [XXX] was traveling straight through a signalized intersection at the posted 35 MPH speed limit when his vehicle was struck by a 2024 Ford Expedition that failed to yield while making a left turn from northbound [XXX] . The result was a serious angle collision that caused disabling damage to the Jeep Grand Cherokee. The vehicle was unable to be driven and was towed from the scene by Police Impound Quality Towing [XXX] ). [XXX] was wearing his shoulder and lap belt seatbelt and was the sole occupant of the vehicle. He was transported by ambulance to Corewell Health William Beaumont University Hospital for injuries sustained in the crash. The official State of Michigan Traffic Crash Report (Southfield PD, Incident #[XXX], Crash ID [XXX]) confirms all of these facts and documents that [XXX] bore no fault for this collision. QUESTION 1: WHAT COMPONENT OR SYSTEM FAILED AND IS IT AVAILABLE FOR INSP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A trailer hitch was contracted as part of the vehicle purchase on December 20, 2025, and was physically installed by Southern Chrysler Dodge Jeep Ram in January 2026 as a fulfillment of that purchase contract. This installation was performed by Stellantis's own authorized dealer technicians. The vehicle has been configured and warranted for towing use since January 2026 — an explicitly marketed capability of this vehicle platform. A trip was scheduled for May 18, 2026 to tow a 12-foot rigid inflatable boat (yacht tender) weighing approximately 600 pounds on a trailer from XXX to Fawcett Boat Services in XXX — a route of approximately 150 miles traversing [XXX] in heavy traffic at approximately 70 mph. The appointment at Fawcett Boat Services is verifiable. The boat's location in [XXX] is documentable. The air suspension failure occurred on May 17, 2026 — one day before this towing trip. The trip was canceled as a direct result. Had the failure occurred on May 18, 2026 during transit on Interstate 95: —The spontaneous asymmetric rear suspension collapse — right rear corner dropping without warning at 70 mph — would have subjected the hitch coupling to vertical and lateral forces outside its design tolerance —Trailer instability, jackknifing, or physical decoupling of a 600-pound loaded trailer at 70 mph in heavy interstate traffic is mechanically foreseeable —A decoupled trailer carrying a rigid boat structure at 70 mph in heavy traffic is a lethal projectile — the foreseeable consequences include multiple vehicle collisions and loss of life Stellantis marketed this vehicle as towing-capable. Stellantis's dealer installed the hitch. Stellantis knew — through its own published Technical Service Bulletins — that the Quadra-Lift system was prone to spontaneous failure at highway speed. The convergence of a known defect, an explicitly marketed and dealer-installed towing capability, and a spontaneous highway f INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership. An employee of the dealership was operating the vehicle when the brakes completely failed to respond, resulting in an accident. FCA US LLC Special Investigations conducted an inspection (Case #[96529168]) and stated they found no physical evidence of a manufacturing defect or component malfunction. However, the mechanical or electronic failure was severe enough to cause a crash while being operated by a professional dealership technician. I am filing this complaint because sudden brake failure represents an extreme safety hazard to the public. The manufacturer has denied assistance, and independent federal oversight is required to determine if a software or hydraulic defect exists in this model year.