Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
2880–25K
13625–50K
3150–75K
1275–100K
6100–150K
5150K+
478 reports with mileage · 463 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 473 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 375 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 151 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
28 crash reports5 fire reports14 injury reports
What owners actually said
941 reports
500 miles · Jul 24, 2020
Electrical SystemPower Train
INITIALLY SERVICE TRANSMISSION MESSAGE, APPEARS ON THE CAR WHEN IT WAS TURN WITHOUT MOVING FOR MORE THAN 10 MINUTES, AFTER THAT IF THERE WAS AN INTENTION OF CHANGING THE GEAR OF THE CAR (DRIVE OR REVERSE) THE COMPLETE CARS MOVE LIKE A MAYOR PART WAS BROKEN. AFTER TURNING ON THE CAR AND TURNING OFF THE CAR 2 TIMES THE MESSAGE DIS…
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INITIALLY SERVICE TRANSMISSION MESSAGE, APPEARS ON THE CAR WHEN IT WAS TURN WITHOUT MOVING FOR MORE THAN 10 MINUTES, AFTER THAT IF THERE WAS AN INTENTION OF CHANGING THE GEAR OF THE CAR (DRIVE OR REVERSE) THE COMPLETE CARS MOVE LIKE A MAYOR PART WAS BROKEN. AFTER TURNING ON THE CAR AND TURNING OFF THE CAR 2 TIMES THE MESSAGE DISAPPEAR AND THE CAR CAN START MOVING FREELY. THE CAR WAS TAKEN TO SERVICE AND THE DEALER SERVICE EXPLAIN THAT IT WAS AN INCORRECT PLUG. WEEKS LATER THE EVENT WAS REPEATED BUT NOW RUNNING AT A SPEED OF 60 MILES PER HOUR. WHEN THE MESSAGE APPEARS WHILE RUNNING THE CAR INSTANTLY REDUCE THE SPEED, WHICH IS VERY DANGER AT THIS SPEED, AND WHEN PRESSING THE ACCELERATOR THE ENGINE DOES NOT RESPOND AND CAN NOT EXCEED 30 MILES PER HOUR. THIS HAS HAPPENED MULTIPLES TIMES, AND IT HAS BEEN 'CORRECTED' IN DIFFERENT WAYS BY THE DEALERSHIP, CHANGING BATTERY AND CORRECTING MISPLACED CABLES, NOW IT HAPPENS EVERY DAY. IT IS IMPORTANT TO STATE THAT I WAS ABLE OF CHANGING THE CAR AT THE DEALERSHIP BUT THE SAME ERROR HAPPENS ON THE NEW CAR.
NHTSA ODI #11341338
6,000 miles · Jul 21, 2020
Engine
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE ON A HILL WITH THE ENGINE IDLING ON SEVERAL OCCASIONS, THE VEHICLE AUTO SHUT-OFF FEATURE ENGAGED AND THE VEHICLE SHUTDOWN HOWEVER RESTARTED AFTER SEVERAL MINUTES. THE CONTACT STATED THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THERE WERE NO WARNING LIGHTS ILL…
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE ON A HILL WITH THE ENGINE IDLING ON SEVERAL OCCASIONS, THE VEHICLE AUTO SHUT-OFF FEATURE ENGAGED AND THE VEHICLE SHUTDOWN HOWEVER RESTARTED AFTER SEVERAL MINUTES. THE CONTACT STATED THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO HILLVIEW MOTORS (5309 US-30 E, GREENSBURG, PA 15601, (724) 858-4809) WHERE A OIL CONSUMPTION TEST WAS PERFORMED AND THE CONTACT WAS INFORMED THE VEHICLE PERFORMED AS DESIGNED. ADDITIONALLY, OIL WAS ADDED TO VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 6,000.
NHTSA ODI #11340574
30,000 miles · Jul 16, 2020
Engine
THE ENGINE QUITS RUNNING AND WILL NOT RESTART. THIS HAPPENED ON A BUSY CITY ROAD.
NHTSA ODI #11339789
8,400 miles · Jul 11, 2020
Electrical SystemEngine
I STARTED THE CAR AND EVERYTHING WOULD TURN ON EXCEPT THE ENGINE (VEHICLE STATIONARY). SOMETIMES THE BACK UP CAMERA IS BLACK AND WON'T TURN ON WHEN REVERSING (VEHICLE MOVING). THE ENGINE LIGHT RANDOMLY TURNS ON WHEN THERE'S NOTHING WRONG WITH THE JEEP (PROGRAMMING/ELECTRICAL ISSUE???) & A BUNCH OF OTHER LIGHTS, BUT THEN THE NEXT…
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I STARTED THE CAR AND EVERYTHING WOULD TURN ON EXCEPT THE ENGINE (VEHICLE STATIONARY). SOMETIMES THE BACK UP CAMERA IS BLACK AND WON'T TURN ON WHEN REVERSING (VEHICLE MOVING). THE ENGINE LIGHT RANDOMLY TURNS ON WHEN THERE'S NOTHING WRONG WITH THE JEEP (PROGRAMMING/ELECTRICAL ISSUE???) & A BUNCH OF OTHER LIGHTS, BUT THEN THE NEXT DAY IT'LL BE GONE; OR IT'LL BE GONE AFTER I TURN THE VEHICLE ON & OFF MULTIPLE TIMES (THIS HAPPENS WHEN VEHICLE IS MOVING ON HIGHWAY). ALL 3 OF THESE INCIDENTS HAVE HAPPENED SEVERAL TIMES & I FEEL VERY UNSAFE DRIVING MYSELF & MY FAMILY IN THIS VEHICLE, BECAUSE OF IT.
NHTSA ODI #11338767
30,000 miles · Jul 9, 2020
Electrical SystemEngine
MY 2018 COMPASS STALLED ON ME TWICE IN CITY TRAFFIC. CHECKED THE OIL AND THE DIP STICK WAS DRY. THE OIL LIGHT DID NOT GO ON.
NHTSA ODI #11338339
Mileage unknown · Jul 6, 2020
Electrical SystemEngineService Brakes
SINCE A MONTH AFTER I BOUGHT THE VEHICLE I BEEN BACK TO THE DEALER FIXING VEHICLE IN EVERYTHING. CAR HAS BEEN THROUGH NEW ENGINE NEW RADIO NEW 4 SET OF TIRES NEW STEERING RACK NEW BRAKES NEW ROTORS NEW LUG NUTS ETC I HAVE ALL MY PAPERWORK
NHTSA ODI #11337801
12,000 miles · Jun 29, 2020
Engine
THE 2.4 L ENGINE IN THIS CAR HAS OIL CONSUMPTION ISSUE.FCA NEGATED ALL PRIOR TESTS THEY DID AND SAY I MUST START OVER AND TEST EVERY 1500 MILES,NOT EVERY 2000. THEY DONT WANT TO REPLACE THE LOUSY ENGINES. CAR SHUTS OFF ON ROAD WHEN OIL GETS TOO LOW.VERY DANGEROUS! THEY SAY JUST HAVE IT TOWED TO DEALERSHIP WHEN ENGINE DIES. CAR…
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THE 2.4 L ENGINE IN THIS CAR HAS OIL CONSUMPTION ISSUE.FCA NEGATED ALL PRIOR TESTS THEY DID AND SAY I MUST START OVER AND TEST EVERY 1500 MILES,NOT EVERY 2000. THEY DONT WANT TO REPLACE THE LOUSY ENGINES. CAR SHUTS OFF ON ROAD WHEN OIL GETS TOO LOW.VERY DANGEROUS! THEY SAY JUST HAVE IT TOWED TO DEALERSHIP WHEN ENGINE DIES. CARD HAS BEEN TOWED THERE 3 TIMES SO FAR FOR MALFUNCTIONS IN ENGINE.THEY WANT TO PUT A LOCK ON OIL FILTER AND DEMAND ONLY THEY DO OIL CHANGES OR CONSUMER IS RESPONSIBLE FOR NEW ENGINE. ANY RECOURSE?
NHTSA ODI #11331578
6,000 miles · Jun 26, 2020
Electrical SystemEngine
OIL CONSUMPTION OF OVER 1 QT-2QT OVER 2000 MILES OR LESS WITH ENGINE LIGHT ILLUMINATION AND ELECTRICAL ISSUES W/O WARNING. AUTOMATIC SHUTDOWN WHEN DRIVING AND CHRYSLER SAYS ITS NORMAL OIL CONSUMPTION. EVAL. GUIDELINES CHANGE WITH EACH STUDY.OIL CONSUMPTION TEST VERY SPECIFIC AND IS BILLED TO OWNER INDISCRIMINATELY. NO DISCUSSION…
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OIL CONSUMPTION OF OVER 1 QT-2QT OVER 2000 MILES OR LESS WITH ENGINE LIGHT ILLUMINATION AND ELECTRICAL ISSUES W/O WARNING. AUTOMATIC SHUTDOWN WHEN DRIVING AND CHRYSLER SAYS ITS NORMAL OIL CONSUMPTION. EVAL. GUIDELINES CHANGE WITH EACH STUDY.OIL CONSUMPTION TEST VERY SPECIFIC AND IS BILLED TO OWNER INDISCRIMINATELY. NO DISCUSSION OF REPAIR. *TR
NHTSA ODI #11331087
29,000 miles · Jun 26, 2020
Engine
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE INSTRUMENT PANEL INDICATING SHIFT TO DESIRE GEAR OR PLACE VEHICLE IN PARK. A SECONDARY MESSAGE STATED THAT AUTOMATIC START WAS NOT DETECTED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEV…
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE INSTRUMENT PANEL INDICATING SHIFT TO DESIRE GEAR OR PLACE VEHICLE IN PARK. A SECONDARY MESSAGE STATED THAT AUTOMATIC START WAS NOT DETECTED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THREE RIVERS CHRYSLER JEEP DODGE RAM (2633 W LIBERTY AVE, PITTSBURGH, PA 15216), AND WAS DIAGNOSED THAT UNKNOWN SOFTWARE IN THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AND WAS NOT TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. THE VIN WAS INVALID.
NHTSA ODI #11331084
26,800 miles · Jun 26, 2020
Electrical SystemEngine
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED. THE INSTRUMENT PANEL INDICATED SHIFT TO DESIRE GEAR OR PLACE VEHICLE IN PARK. A SECONDARY MESSAGE STATED AUTOMATIC START COULD NOT BE DETECTED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, T…
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED. THE INSTRUMENT PANEL INDICATED SHIFT TO DESIRE GEAR OR PLACE VEHICLE IN PARK. A SECONDARY MESSAGE STATED AUTOMATIC START COULD NOT BE DETECTED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THREE RIVERS CHRYSLER JEEP DODGE RAM (2633 W LIBERTY AVE, PITTSBURGH, PA 15216), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,800.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2018 Jeep Compass Problems, Complaints & Recalls | Skip That Year