NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
941 reportsMileage unknown · Aug 14, 2020
Electronic Stability Control (esc)EnginePower Train
STOP/START NOT AVAILABLE, BACKUP CAMERA GOES OUT OR DOES NOT WORK, ENGINE IS SUPER HOT HIGH HEAT, CHECK TRANSMISSION LIGH, CHECK ENGINE LIGHT, AMBER STOP START LIGHT,PUTTING IN REVERSE AND CAR WILL DIE OUT OR HESITATE, ONLY 14,000 MILES 2 YEARS OLD ALL THESE SYMPTONS CAME ON THIS WEEK. TRULY FRUSTRATING 2 YEAR OLD CAR AND ITS RE…
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STOP/START NOT AVAILABLE, BACKUP CAMERA GOES OUT OR DOES NOT WORK, ENGINE IS SUPER HOT HIGH HEAT, CHECK TRANSMISSION LIGH, CHECK ENGINE LIGHT, AMBER STOP START LIGHT,PUTTING IN REVERSE AND CAR WILL DIE OUT OR HESITATE, ONLY 14,000 MILES 2 YEARS OLD ALL THESE SYMPTONS CAME ON THIS WEEK. TRULY FRUSTRATING 2 YEAR OLD CAR AND ITS REDICULOUS HOW BAD THIS IS. I WILL NEVER BUY THIS COMPASS OR JEEP AGAIN.
NHTSA ODI #11349236
29,874 miles · Aug 12, 2020
Engine
CAR WILL INTERMITTENTLY CUT OFF WHILE DRIVING CAUSING YOU TO HAVE TO PUT IN PARK, TURN OFF AND THEN RESTART CAR. THIS HAS HAPPENED ON MORE THAN ONE OCCASION. TODAY 8.12 I WAS MAKING A LEFT HAND TURN AND IN THE MIDST OF THE TURN THE CAR CUT OFF WHICH AUTOMATICLLY ENGAGED THE PARKING BREAK. I HAD TO DISENGAGE THE BREAK, PUSH C…
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CAR WILL INTERMITTENTLY CUT OFF WHILE DRIVING CAUSING YOU TO HAVE TO PUT IN PARK, TURN OFF AND THEN RESTART CAR. THIS HAS HAPPENED ON MORE THAN ONE OCCASION. TODAY 8.12 I WAS MAKING A LEFT HAND TURN AND IN THE MIDST OF THE TURN THE CAR CUT OFF WHICH AUTOMATICLLY ENGAGED THE PARKING BREAK. I HAD TO DISENGAGE THE BREAK, PUSH CAR TO MEDIUM TO AVOID ONCOMING TRAFFIC, PUT IN PARK AND CYCLE THE CAR OFF. I WAS ABLE TO IMMEDIATELY RESTART THE CAR BUT THE ENTIRE PROCESS TAKES A FEW MINUTES.
NHTSA ODI #11348766
10,000 miles · Aug 7, 2020
Electronic Stability Control (esc)
MY TRACTION CONTROL MAKES A LOUD NOISE, AFTER HAVING IT BACK TO THE GARAGE 3 TIMES I HAVE BEEN GIVEN 3 CHOICES. 1 LISTEN TO THE NOISE, TURN UP MY RADIO OR 3 TURN OFF THE TRACTION CONTROL. JEEP HAS NO ANSWER OR FIX FOR THE NOISE. I FIND IT TROUBLING THAT THEY WOULD SUGGEST TURNING UP THE RADIO WHICH TO ME CAUSES A SAFETY ISSUE OR…
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MY TRACTION CONTROL MAKES A LOUD NOISE, AFTER HAVING IT BACK TO THE GARAGE 3 TIMES I HAVE BEEN GIVEN 3 CHOICES. 1 LISTEN TO THE NOISE, TURN UP MY RADIO OR 3 TURN OFF THE TRACTION CONTROL. JEEP HAS NO ANSWER OR FIX FOR THE NOISE. I FIND IT TROUBLING THAT THEY WOULD SUGGEST TURNING UP THE RADIO WHICH TO ME CAUSES A SAFETY ISSUE OR TO TURN OFF THE TRACTION CONTROL WHICH SEEMS TO ME WAS PUT ON THERE AS A SAFETY FEATURE. THIS HAS BEEN AN ONGOING PROBLEM SINCE I HAVE OWNED THIS VEHICLE.
NHTSA ODI #11343899
49,895 miles · Aug 5, 2020
Electrical SystemPower Train
BATTERY DIED AND REQUIRES JUMP STARTING EVERY TIME I TURN THE VEHICLE OFF. IT TOOK AN HOUR TO START MY VEHICLE TODAY. IT IS BELIEVED TO BE A VOLTAGE REGULATOR ISSUE JUST LIKE OTHER MODELS OF THIS VEHICLE BUT MY VIN SAYS IT ISN'T ELIGIBLE FOR THE RECALL.
NHTSA ODI #11343380
70,000 miles · Aug 4, 2020
Electrical System
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AND SLOWING TO A STOP, AT APPROXIMATELY 5 MPH THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 766-2560) WHO INFORMED THE CONTAC…
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AND SLOWING TO A STOP, AT APPROXIMATELY 5 MPH THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 766-2560) WHO INFORMED THE CONTACT THAT THE MAIN BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #11343264
43,000 miles · Aug 3, 2020
Engine
THE ENGINE BURNS AN EXCESSIVE AMOUNT OF OIL AND THEN STALLS WHILE RUNNING - THIS IS A HUGE SAFETY ISSUE. THE FIRST TIME THIS HAPPENED NO OIL LIGHT CAME ON AND IT ONLY FLASHED A FEW TIMES ON THE SECOND INSTANCE. ONLY 43000 MILES ON THE ENGINE AN STILL UNDER WARRANTY BUT JEEP IS REFUSING TO ADDRESS THIS ISSUE. ONLY 3000 MILES S…
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THE ENGINE BURNS AN EXCESSIVE AMOUNT OF OIL AND THEN STALLS WHILE RUNNING - THIS IS A HUGE SAFETY ISSUE. THE FIRST TIME THIS HAPPENED NO OIL LIGHT CAME ON AND IT ONLY FLASHED A FEW TIMES ON THE SECOND INSTANCE. ONLY 43000 MILES ON THE ENGINE AN STILL UNDER WARRANTY BUT JEEP IS REFUSING TO ADDRESS THIS ISSUE. ONLY 3000 MILES SINCE LAST OIL CHANGE AND HAD TO BRING TO DEALERSHIP BECAUSE OF STALLING AND WAS TOLD IT NEEDED OIL (3+ QUARTS). THIS IS A KNOW ISSUE TO JEEP AND THEY ARE PUTTING PEOPLE'S LIVES AT RISK. JEEP IS CLAIMING THAT THIS IS NORMAL. THEY REFUSE TO ADDRESS BECAUSE THE ISSUE IS BIG AND THEY REFUSE TO PAY TO FIX THIS. THIS HAPPENED TO MY DAUGHTER SEVERAL TIMES WHEN DRIVING. THE DEALER SAID IT IS A KNOW ISSUE AND JEEP IS SAYING NOT COVERED UNDER WARRANTY. THEY CHARGED US $185 TODAY AND SAID WE NEED TO CHECK OIL AT EVER FILL UP.
NHTSA ODI #11343018
42,000 miles · Jul 29, 2020
Electronic Stability Control (esc)SteeringSuspension
ISSUE IS WHAT SEEMS TO BE WITH THE FRONT SUSPENSION AND IT'S ALIGNMENT. I'M PRETTY SURE THERE'S NOT ANYTHING BROKEN, IN FACT I'M ACTUALLY BAFFLED UNLESS IT IS A POSSIBLE 'CAMBER' ISSUE/SETTING. MORE SPECIFIC: NEGATIVE CAMBER, CAUSING BOTH TIRES TO BALD ON THE INSIDE, EVENLY IF THAT MAKES SENSE. (BUT I'M NOT GOING TO ACT LIKE I K…
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ISSUE IS WHAT SEEMS TO BE WITH THE FRONT SUSPENSION AND IT'S ALIGNMENT. I'M PRETTY SURE THERE'S NOT ANYTHING BROKEN, IN FACT I'M ACTUALLY BAFFLED UNLESS IT IS A POSSIBLE 'CAMBER' ISSUE/SETTING. MORE SPECIFIC: NEGATIVE CAMBER, CAUSING BOTH TIRES TO BALD ON THE INSIDE, EVENLY IF THAT MAKES SENSE. (BUT I'M NOT GOING TO ACT LIKE I KNOW MY STUFF, CAUSE IT'S NOT MY PROFESSION) SEE ATTACHED BELOW...ALSO SPOKE WITH SERVICE SUPERVISOR MENTIONED (OVER PHONE), HE SAYS A POTENTIAL TOE OUT, IN WHICH IS ALSO ON ATTACHED SHEET. IF NEEDED I COULD SEND THE PHOTOS OF THE TIRES WEAR PATTERN. CAR MILEAGE (43K) VEHICLE DOES NOT PULL, VEHICLE WAS NOT IN MOTION, & WE'VE ONLY HAD THE VEHICLE A LITTLE OVER A YEAR. READ ABOUT OTHER RECALLS OF SAME MAKE/YEAR THUS REASON BEHIND COMPLAINT. THERE IN THE ATTACHMENT, LOOKS A LITTLE OVER-EMPHASIZED, HOWEVER, ISSUE IS THIS BAD.
NHTSA ODI #11342129
33,650 miles · Jul 29, 2020
Unknown Or Other
ON THE WAY HOME MY REAR VIEW CAMERA STOPPED WORKING. I COULDN'T FIX AND THE REASON IS UNKNOWN ON HOW IT STOPPED. IT ONLY SHOWS A BLACK SCREEN.
NHTSA ODI #11342124
51,318 miles · Jul 27, 2020
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
ENCENDIDO REPENTINO DE LUZ STOP, LUZ SERVICIO AL MOTOR, RADIO SE APAGA. ESTO OCURRE MAYORMENTE CUANDO VEHCULO EST MOVIMIENTO, CARRETERA DE CIUDAD, LNEA RECTA.
NHTSA ODI #11341604
24,750 miles · Jul 25, 2020
EnginePower Train
WAS DRIVING ON THE HIGHWAY 65 MILES AN HOUR CAR COMPLETELY SHUT DOWN EMERGENCY BRAKE WAS ENGAGED. MESSAGE POPPED UP ON DASH STATED TO SHIFT CAR IN TO PARK AND RESTART. I WENT FROM 65 MILES AN HOUR TO THE SIDE OF THE ROAD IN THE MATTER OF SECONDS A SEMI ALMOST CRASHING INTO ME. PULLED OVER RESTARTED THE CAR, STARTED DRIVING TO TH…
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WAS DRIVING ON THE HIGHWAY 65 MILES AN HOUR CAR COMPLETELY SHUT DOWN EMERGENCY BRAKE WAS ENGAGED. MESSAGE POPPED UP ON DASH STATED TO SHIFT CAR IN TO PARK AND RESTART. I WENT FROM 65 MILES AN HOUR TO THE SIDE OF THE ROAD IN THE MATTER OF SECONDS A SEMI ALMOST CRASHING INTO ME. PULLED OVER RESTARTED THE CAR, STARTED DRIVING TO THE DEALERSHIP WHEN IT HAPPENED TO ME AGAIN ON THE WAY. LEFT CAR AT DEALERSHIP WAS TOLD THE NEXT DAY I NEEDED TO PURCHASE AN OIL CHANGE. DEALERSHIP SAID THERE WAS NO OIL ON THE DIPSTICK AND NO OTHER PROBLEMS WERE FOUND. I AM 1000 MILES AWAY FROM AN OIL CHANGE. THE DEALERSHIP SAID THAT THESE CARS CONSUME OIL EXCESSIVE AMOUNTS THAT MEANS 5 QUARTS OF OIL HAS BEEN CONSUMED IN BETWEEN MY OIL CHANGES. I DO NOT TRUST DRIVING THIS CAR MYSELF OR WITH MY FAMILY. I HAD NO INDICATION OR WARNING THAT OIL LEVELS WERE EVEN LOW. WANT ME TO GET AN OIL CHANGE AND DO A 500 MILE CHECK FOR 3000 MILES I DO NOT TRUST DRIVING THIS CAR FOR EVEN 5 MILES. JEEP NOR DEALERSHIP WILL NOT DO ANYTHING ELSE UNTIL HE CONSUMPTION TEST IS COMPLETE. I HAVE ALSO READ OTHER COMPLAINTS STATING THEY ARE GETTING REPLACEMENT ENGINES PUT IN AND THEY ARE THE SAME ENGINES WITH NO PROBLEMS FIXED.
NHTSA ODI #11341419
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗