NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
941 reportsMileage unknown · Nov 16, 2021
Electrical SystemEngine
When using the auto start/stop feature, the vehicle will stall at a stop once I attempt to move from a stop. It happens any time I use this feature, and I have to be sure to turn it off before driving. The most recent incident happened at a stop light, and morning traffic was behind me, causing a back up and potential wreck. We …
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When using the auto start/stop feature, the vehicle will stall at a stop once I attempt to move from a stop. It happens any time I use this feature, and I have to be sure to turn it off before driving. The most recent incident happened at a stop light, and morning traffic was behind me, causing a back up and potential wreck. We have replaced both batteries and it has not remedied the situation and at this point I am not feeling safe to drive my own vehicle.
NHTSA ODI #11440681
Mileage unknown · Oct 24, 2021
Electrical SystemEngineForward Collision Avoidance
The car stops in the middle of traffic and doesn’t restart for about 5 mins causing traffic stops. People have to go around me because the emergency brake won’t disengage. The car won’t start when it’s supposed to I called to get it repaired and they gave an appointment 2 months later. The car is just sitting.
NHTSA ODI #11437952
Mileage unknown · Oct 24, 2021
Forward Collision AvoidanceUnknown Or Other
My husband purchased me this car about three months ago and it has been nothing but hell for me. My car won’t stop swallowing oil. I had an oil change a month ago and I’ve already lost a little over half of the oil, and there’s no obvious oil leaks under the car. My tranny also won’t shift past a 45 minute drive. It shifts rough…
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My husband purchased me this car about three months ago and it has been nothing but hell for me. My car won’t stop swallowing oil. I had an oil change a month ago and I’ve already lost a little over half of the oil, and there’s no obvious oil leaks under the car. My tranny also won’t shift past a 45 minute drive. It shifts rough for the first half hour but after that it progressively gets worse by the minute. After 45 minutes it won’t go faster than 50ish mph and it makes a very loud humming sound when it tries to shift. It has a harder time driving through cities than on the highway, my car just won’t go. I’m trying to gather the money to get it fixed but times have been hard so I haven’t even been able to drive the car. It only has 39k miles on it and I spent over 30k for it so it’s super agitating. I’ve talked to other jeep owners and they’ve all complained about similar issues with the transmission
NHTSA ODI #11437928
Mileage unknown · Oct 21, 2021
Electrical SystemPower TrainSteering
While driving the engine will shut off completely, I’m unable to press the gas pedal to accelerate the vehicle and have to coast my vehicle to a place in order to shut off the vehicle and start it in order to continue driving.
NHTSA ODI #11437661
Mileage unknown · Oct 19, 2021
EnginePower Train
While driving down the road going 55mph, my car suddenly stalled with the "Service Transmission" and "Service Engine" lights and messages appearing. The car would not accelerate. Once safely stopped on the side of the road, the car shifted heavily in park. In order for my car to safely drive, we had to sit with the car off for s…
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While driving down the road going 55mph, my car suddenly stalled with the "Service Transmission" and "Service Engine" lights and messages appearing. The car would not accelerate. Once safely stopped on the side of the road, the car shifted heavily in park. In order for my car to safely drive, we had to sit with the car off for several minutes. Once cranked again, the service transmission light went off and it would shift into gear without any grinding noise but the Service engine light stayed on. This is the SAME ISSUE REPORTED AND RECALLED with the PCM Voltage Regulator Chip. It has done this FIVE TIMES while driving down the road, and countless others while idling in park. This is a safety hazard. Though the VIN dictates it is not part of the recall, my car clearly is.
NHTSA ODI #11437412
Mileage unknown · Oct 18, 2021
Electrical SystemEngineService Brakes
My car stalls and then stops at red lights or when stopping for a bit of time. When I accelerate it seems to hesitate and then stop. The brake engages and the engine stops. I cannot go at all. All of my dashboard lights, the radio, and anything else that was on at the time, like the A/C, still runs. I have to turn everythin…
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My car stalls and then stops at red lights or when stopping for a bit of time. When I accelerate it seems to hesitate and then stop. The brake engages and the engine stops. I cannot go at all. All of my dashboard lights, the radio, and anything else that was on at the time, like the A/C, still runs. I have to turn everything off. Wait about a minute and disengage the brake. I can press the ignition button and the car starts back. If I had to describe it, the car dies as soon as I accelerate after stopping at red lights or at stop signs. At first, I thought it was because I was stepping on the gas too soon after stopping but that is not the case. This is becoming an issue and it is extremely frightening and annoying
NHTSA ODI #11437241
Mileage unknown · Oct 16, 2021
Vehicle Speed Control
Car is under 40k miles. Was turning and the car took off on its own. Rapidly accelerating until the car flashed emergency electronic throttle control. It took off so fast I had to drive off the road to avoid slamming into someone. The breaks would not slow it downs the scariest thing that has happened in ten years off driving. T…
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Car is under 40k miles. Was turning and the car took off on its own. Rapidly accelerating until the car flashed emergency electronic throttle control. It took off so fast I had to drive off the road to avoid slamming into someone. The breaks would not slow it downs the scariest thing that has happened in ten years off driving. The car had a complete mind of its own and hadn’t shown any signs of problems with this previously.
NHTSA ODI #11437004
Mileage unknown · Oct 16, 2021
EnginePower TrainSuspensionCrash
My jeeps auto start stop has had issues since the day I got it. Ive taken it back to jeep servicing multiple times and all they do is resent the card computer. The car still moves while in park, the car shuts off while driving on the highway (55mph) it slows down, shuts off and does start for a few mins. The entire right passeng…
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My jeeps auto start stop has had issues since the day I got it. Ive taken it back to jeep servicing multiple times and all they do is resent the card computer. The car still moves while in park, the car shuts off while driving on the highway (55mph) it slows down, shuts off and does start for a few mins. The entire right passenger side wheel broke off the car. The car jumps forward which cause a accident back in 2018-2019 a few months right after getting the car. The car jump forward while making a turn going 10mph.
NHTSA ODI #11436988
Mileage unknown · Sep 27, 2021
Electrical SystemEngineFuel/propulsion System
Since purchasing my vehicle the fuel saver feature has caused my car to stall at stop signs or red lights. I have taken it in many times for service for them to put a temporary update on the computer and say im good to go. Yet again this past weekend we go to stop at a red light, the fuel saver kicks on, and all of sudden the ca…
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Since purchasing my vehicle the fuel saver feature has caused my car to stall at stop signs or red lights. I have taken it in many times for service for them to put a temporary update on the computer and say im good to go. Yet again this past weekend we go to stop at a red light, the fuel saver kicks on, and all of sudden the car stalls, warning messages start popping up stating engine service, transmission service, auto start/stop disabled, and the car starts rolling backwards as we were on a hill. Luckily we put our hazards on and turned the car off and back on and was then able to accelerate forward but the warning signs continue to show. To say this vehicle is going to kill someone is an understatement yet there are no active recalls for this vehicle. I have read countless articles on consumers having this exact issue for this same car with nothing being done.
NHTSA ODI #11434452
Mileage unknown · Sep 25, 2021
Electrical SystemForward Collision AvoidancePower Train
I have had several lights flash on my dash (I have videos) and car would not start without a jump start. I took it to a dealership that told me I needed two new batteries (needing these because the vehicle ruined the two I had). I took my vehicle to a battery store for them to install batteries, as soon as I left the pull over s…
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I have had several lights flash on my dash (I have videos) and car would not start without a jump start. I took it to a dealership that told me I needed two new batteries (needing these because the vehicle ruined the two I had). I took my vehicle to a battery store for them to install batteries, as soon as I left the pull over safely the car is going to shit down came on, on highway I finally found a place but not before the car started putting several warming lights on and check engine light on again, then lurching slowing to no acceleration and stopping in the middle of the road no power, none not even enough to power the door locks. This is the 3rd attempt at fixing this issue without any help from Chrysler that my Vin should be included in the U87 recall I have the same engine and problems. The dealership (Victory Chrysler Dodge Jeep Ram) refused to actually fox the issue. Then told me because I did not buy the Mopar brand batteries that why my vehicle nearly killed my family, AGAIN.
NHTSA ODI #11434315
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗