2018 Jeep Compass

The contact owns a 2018 Jeep Compass. The contact stated that while operating the vehicle the rear backup camera screen had malfunctioned and was unreadable with lines and a whited out image displayed. The was taken to the local dealer who diagnosed that the camera needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.

On around 5 occasions beginning since late 2025 I have been driving and my emergency brake has turned on automatically while driving. Yesterday, while at a stop light the light turned green and my emergency brake turned on which caused traffic to be halted I had to turn my car on and off repeatedly to have my car work. When I turned right at the intersection this happened again. I was able to slowly pull over and once again turn my car off and on. Then it did it again today at the same intersection I was able to slowly pull over and turn my car off and on. I went to the Jeep dealership today and they could not find anything wrong. No codes indicated anything they said I had a small oil leak but that is all they could find.

The contact owns a 2018 Jeep Compass. The contact stated that while receiving an oil change, the contact was informed that the passenger’s side headlight failed to operate. The contact attempted to replace the light bulb; however, the headlight failed to illuminate. The original light bulb was reinstalled. The contact stated that the START/STOP system failed to restart the vehicle after an idle stop. The message “Battery Charging System Failure” was displayed. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.

failing component: Transmission / Powertrain. The transmission is jerking aggressively when shifting into gear. yes, the vehicle is available for inspection. I currently have the vehicle in my possession. How was safety put at risk? The vehicle jerked violently into gear while accelerating from a stopped position at an intersection. The force was strong enough to physically jolt both the driver and passenger. This creates a safety risk due to unpredictable vehicle behavior during acceleration and could lead to loss of control or increased risk of collision. Has the problem been reproduced or confirmed? YES – the issue has occurred after the vehicle was returned following transmission replacement. The dealership has attempted multiple transmission replacements, indicating an ongoing unresolved issue. Has the vehicle been inspected by anyone? YES – inspected and repaired multiple times by dealership service department. Transmission has been replaced multiple times, including a failed replacement while still at the dealership. Warning lights or prior symptoms? NO warning lights were present. Prior to the failure, a whining noise was present, which was previously reported to the dealership as a suspected transmission issue. The vehicle was brought to a dealership for a transmission-related issue and has undergone multiple transmission replacements. After the most recent repair, the vehicle was returned with the issue unresolved. On March 22, 2026, while accelerating from a stopped position at an intersection, the vehicle jerked aggressively into gear. The force was significant enough to physically jolt both the driver and passenger. Despite multiple repair attempts, the transmission is still not operating correctly. This creates a safety concern due to unpredictable shifting behavior. Additionally, the dealership drove the vehicle approximately 3,000 miles while in their possession, yet the issue remains unresolved.

Issue occurs in [XXX] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Ok I purchased this vehicle on 09/24 three weeks later the coolant gage keep going up to high the car will starts slowing down & sometimes just stop while I’m driving ok this been going on since I got it & the same problem is still happening & it’s been a year & the jeep service seems not able to fix the problem and this is my 50th visit so can someone help me with this matter cause it’s dangerous to keep driving my car & not knowing when it going to cut off on me while driving I pray for help before this vehicle hurt me