2018 Jeep Compass

My odometer flashes since buying. Bluetooth connection causing screen to glitch and jump between settings. Screen turns blue and back up camera doesn’t work randomly. Overheating issue came out of nowhere. No check engine lights. The jerking is a hazard while driving. The vehicle has been inspected and repaired by multiple shops. All these issues have been hazardous to me and my family.

The contact owns a 2018 Jeep Compass. The contact stated that while driving approximately 10 MPH, there was a loud booming sound coming from the vehicle. The contact parked and inspected the vehicle and discovered that the liftgate glass window had exploded, causing shards of glass to fall onto the rear seat of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 80,400.

The Stop/Start function malfunctions frequently. On multiple ocassions, the computer system glitches causing the automatic parking brake to engage, the gear shift to lock, and the vehicle to become stuck. This has happened several times while the car was idling at a stop light, causing traffic safety issues each time. There is no warning light or system notification. Regular mechanics are not able to diagnose or fix these issues because of the computer system, requiring a specialist that is not always accessible. There is no notification when the auxillary battery is dead or dying, the car just won't turn on.

The vehicle has stalled in traffic multiple times, it sends emergency messages while operating that the vehicle must pull off of the road or shut down, it is constantly displaying "service stop/ start system" messages and service lights, it sometimes doesn't start after having gotten to a location but will start up without having the vehicle jump started later, it drains the batteries quickly, as well. I was on the highway with my son in the vehicle, not near any exit and in thick traffic, when it told me to pull off the road or it may shut down. On a separate occasion, I had my family in the car, we stopped for an event and the vehicle randomly didn't restart, stranding us until we could reach another ride. Another time I was driving to work and it the engine shut off and when I tried to go it randomly did not go and I had to shut the vehicle down while in traffic, restart the engine and put it back into drive before I could allow traffic to move again. I took it to an authorized Jeep/ Chrysler Dealership for these issues and no recalls were put out for my vehicle, despite these exact issues being a part of a recall of nearly 13,000 Fiat Chrysler vehicles under NHTSA 18V524000 (Chrysler recall U87).

My 2018 Jeep Compass, with approximately 107,000 miles, has developed symptoms consistent with the oil pump/oil pressure defects reported in other recalled Jeep Compass vehicles. The vehicle frequently struggles to start, runs rough with noticeable vibration, and has displayed an oil pressure warning light. In addition, the vehicle frequently stalls or suddenly loses power/slows while driving. The stalling and loss of power have created a serious safety concern because they can occur while the vehicle is in motion, increasing the risk of a crash, especially in traffic or at highway speeds. These symptoms have become recurrent and appear to be worsening over time. The vehicle was evaluated by a Jeep dealership. The dealer scanned the vehicle but did not provide a repair for the underlying issue and instead advised us to continue adding coolant as needed. Despite this, the vehicle continues to exhibit the same dangerous symptoms, including the oil pressure warning light and stalling while driving. I am aware that certain 2018 Jeep Compass vehicles were recalled for oil pump-related defects; however, my vehicle was not included in the recall population. Because my vehicle is experiencing similar symptoms, I believe additional 2018 Jeep Compass vehicles outside the current VIN range may be affected. I am submitting this complaint so that NHTSA can investigate whether the scope of the recall should be expanded. The vehicle is available for inspection upon request.