SINCE JUNE, 2016, MY BRAND NEW JAYCO PRECEPT 31UL MOTORHOME HAS BEEN AT THE MANTECA RV DEALERSHIP WHILE MULTIPLE ISSUES ARE BEING ADDRESSED. WHEN DRIVING IT, THE RV CONSTANTLY WANDERED ON THE ROAD LANE, REQUIRING CONSTANT CORRECTION TO KEEP IT TRACKING IN A STRAIGHT LINE. THE DANGEROUS PROBLEM WITH STEERING WAS REFERRED TO AN AL…
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SINCE JUNE, 2016, MY BRAND NEW JAYCO PRECEPT 31UL MOTORHOME HAS BEEN AT THE MANTECA RV DEALERSHIP WHILE MULTIPLE ISSUES ARE BEING ADDRESSED. WHEN DRIVING IT, THE RV CONSTANTLY WANDERED ON THE ROAD LANE, REQUIRING CONSTANT CORRECTION TO KEEP IT TRACKING IN A STRAIGHT LINE. THE DANGEROUS PROBLEM WITH STEERING WAS REFERRED TO AN ALIGNMENT SHOP IN MANTECA. THE RECOMMENDED FIX WAS REPAIR OF THE CAMBERS. THIS HAS RESULTED IN THE STEERING WHEEL NOW OUT OF PLACE. THIS STEERING WHEEL PROBLEM WAS DISCUSSED FORD, THE MANUFACTURER OF THE CHASSIS, AS JAYCO FELT FORD SHOULD "FIX" IT. FORD SAID IT WAS FINE WHEN SOLD TO JAYCO. IT IS NOT THEIR RESPONSIBILITY TO "FIX" IT. JAYCO IS NOW SAYING IT'S NOT THEIR RESPONSIBILITY EITHER. THE STEERING WHEEL WAS IN NORMAL STEERING POSITION UNTIL THE ALIGNMENT SHOP DID THE CAMBER REPAIR. IT IS JAYCO'S RESPONSIBILITY TO REPAIR THIS. THE STEERING PROBLEM IS NOT THE ONLY PROBLEM WITH MY RV. IT IS ALSO AN ISSUE FOR OTHER OWNERS OF THE 2016 JAYCO PRECEPT 31UL. IT APPEARS TO BE A DEFECT IN THE MANUFACTURING. I QUESTION WHETHER THIS CONSTRUCTION WILL EVER BE COMPLETELY ABLE TO WORK AS EXPECTED. WHEN WE HAD THE USE OF THE MOTORHOME FOR FOUR DAYS IN AUGUST (WHILE WE WERE STILL WAITING FOR THE ADDITIONAL PROBLEMS TO BE CORRECTED), WE DROVE TO SOUTHERN OREGON. AT ONE POINT IN THE TRIP, WE HEARD SEVERAL VERY LOUD BANGING NOISES - LIKE BOLTS POPPING - UNDERNEATH THE PASSENGER SIDE IN THE MOTOR LOCATION. I DON'T TRUST THE CONSTRUCTION OF THIS MOTORHOME. IT IS VERY APPARENT THAT QUALITY CONTROL WAS COMPLETELY MISSING WHEN THIS RV WAS MANUFACTURED. WE HAVE USED IT FOR FIVE DAYS TOTAL. THE REST OF THE TIME, IT HAS BEEN AT MANTECA RV. NOW JAYCO IS REFUSING RESPONSIBILITY FOR THE STEERING WHEEL PROBLEM. WE HAVE NOT DRIVEN THE RV SINCE THE CAMBER "FIX" THAT HAS NOW CAUSED THE STEERING WHEEL SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jayco, Inc. (Jayco) is recalling certain 2014-2018 Precept motorhomes built on Ford F53 chassis. The hydraulic lines may have been incorrectly routed too close to the exhaust without a heat shield.
Consequence & remedy
Consequence: Incorrect routing of the hydraulic line can cause the line to melt from the exhaust heat, resulting in a loss of braking, increasing the risk of a crash or fire.
Remedy: Jayco will notify owners, and dealers will inspect and correct the hydraulic line routing as necessary and install a heat shield, free of charge. The recall began November 14, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903440.
Jayco, Inc. (Jayco) is recalling certain 2014-2019 Precept, 2016-2019 Alante and 2019 Precept Prestige motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.
Consequence & remedy
Consequence: If the wiring in the circuit overheats, it can increase the risk of fire.
Remedy: Jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
Jayco, Inc. (Jayco) is recalling certain model year 2016 Alante and Precept motorhomes manufactured August 10, 2015, to March 15, 2016. The wiring for the entrance steps may be incorrectly installed, and as a result, the steps may unexpectedly retract.
Consequence & remedy
Consequence: If the steps retract on their own, a person trying to enter or exit the motorhome may fall, increasing their risk of injury.
Remedy: Jayco will notify owners, and dealers will inspect the entrance step wiring, correcting the wiring as necessary, free of charge. The recall began on January 18, 2017. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903340.
Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Alante and Precept motorhomes manufactured October 13, 2014, to June 23, 2016. The affected vehicles have a driver seat that may loosen and detach from the seat base as a result of the seat having been swiveled around.
Consequence & remedy
Consequence: If the seat detaches from the seat base while vehicle is being driven, the operator may lose control, increasing the risk of a crash.
Remedy: Jayco has notified owners, and dealers will install a jam nut on top of the seat base nut, free of charge. The recall began on August 16, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903310.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2016 Jayco Precept Problems, Complaints & Recalls | Skip That Year