2017 Jayco Fifth Wheel Pinnacle

TL* THE CONTACT OWNS A 1999 FORD F-350 TOWING A 2017 JAYCO PINNACLE FIFTH WHEEL. THE CONTACT STATED THAT THE WHEELS ON THE FIFTH WHEEL WERE RUBBING AGAINST THE UNDERBELLY AND THE SPRINGS THAT HELD THE RV WERE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SPRING AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VIN WAS UNKNOWN.

II AM THE OWNER OF A 2017 JAYCO PINNACLE 36 FBTS. IT HAS A RESIDENTIAL REFRIGERATOR INSTALLED BY JAYCO AT THE FACTORY. THERE HAS BEEN MANY OWNERS OF THE SAME MODEL WITH RESIDENTIAL REFRIGERATORS EXPERIENCING SUSPENSION LEAF SPRING AND AXLE FAILURES. SOME PEOPLE HAVE REGISTERED WITH YOU ABOUT THIS PROBLEM. SOME HAVE HAD THE WEIGHT OF THE RV MEASURED AND THE STOCK SPRINGS ARE NOT IN ACCORDANCE TO THE WEIGHT THEY ARE SUPPORTING AT 60 MPH HAVING THE LEAF SPRING SNAP OFF THE RV BODY AND THE TIRES RUBBING ON THE UNIT. MANY OWNERS HAVE HAD THRU THEIR DEALERS, JAYCO SUPPLYING ALL NEW PARTS AND UPDATED TO A HEAVIER SPRING RATE THAN THE ASSEMBLY VERSION. FROM 7000 LBS TO 8000 LBS. I CALLED JAYCO , THEY WANT ME TO DRIVE THE UNIT TO A DEALER FOR INSPECTION. MY DEALER IS ALMOST 100 MILES ONE WAY....I DO NOT FEEL COMFORTABLE ABOUT DRIVING THIS RV NOW. I ASKED JAYCO TO HAVE SOME COME OVER AND LOOK AT THIS SAFETY ISSUE AND THEY REFUSED UNLESS I PAY THE MOBILE FEE( THEY WILL NOT PAY FOR IT) THERE ARE GETTING MORE AND MORE COMPLAINTS ON JAYCO OWNERS SITE DAILY. IT IS NOT IF THIS WILL OCCUR BUT, WHEN!!! I AM STILL UNDER FACTORY WARRANTY AND I FEEL JAYCO SHOULD INSPECT THE UNIT HERE WITH OUT THE CHANCES OF ME HURTING INNOCENT OTHERS ON THE HI WAY OR DAMAGE MY OWN PROPERTY. JAYCO IS AWARE OF THIS PROBLEM AND NO RECALL OR NOTICES HAVE BEEN RENDERED TO US OWNERS. MY UNIT HAS DIFFERENCES IN LEFT AND RIGHT MEASUREMENTS IN THE WHEELS AND TIRES. *DT*JB