2000 Jaguar S-TYPE

I OWN A 2000 JAGUAR S-TYPE WITH ONLY 42K MILES ON IT. I DRIVE IT ONLY ABOUT 6 WEEKS A YEAR AS IT IS STORED THE REST OF THE YEAR. MY TRANSMISSION IS GONE! MY CAR HAS ONLY BEEN SERVICED BY THE PIEHLER JAGUAR DEALERSHIP. WITHOUT WARNING, THE "GEARSHIFT BOX FAULT" LIGHT CAME ON; THE ENGINE WOULD BANG AND DRAG INTO GEARS. I WAS TOLD THAT THE GEAR SHIFT BOX WAS SEALED THEREFORE DISALLOWING ANYONE TO ADD TRANSMISSION FLUID. SINCE MY CAR HAS ONLY BEEN SERVICED BY JAGUAR, WHY WOULDN'T THE SERVICE MANAGER HAVE INDICATION THAT THE TRANSMISSION WAS GOING. I ASKED THE SERVICE MANAGER IF THERE HAS BEEN ANY RECALLS ON THE JAGUAR TRANSMISSION, AND HE TOLD ME NO. THAT WAS NOT TRUE AS I HAVE FOUND RECALLS CONCERNING THE JAGUAR S-TYPE TRANSMISSIONS. HOWEVER, THE JAGUAR MANAGER WANTS CUSTOMER TO PAY INSTEAD OF DEALER-PAY FOR THE REPLACEMENT OF A NEW TRANSMISSION. THE PRICE QUOTED TO ME IS $4,000 PLUS TAX. I HAD THE DELUXE EXTENDED WARRANTY AND WHEN IT RAN OUT, THIS DEALERSHIP REFUSED TO RENEW ANOTHER EXTENDED WARRANTY. A CAR OF THIS COST AND CALIBER SHOULD NOT HAVE TRANSMISSION PROBLEMS WITH MILEAGE UNDER 50,000 MILES. I WOULD LIKE THE JAGUAR /DEALERSHIP/ OR FORD TO REPLACE THE TRANSMISSION DUE TO THE DEFECTIVE DESIGN IN THE TRANSMISSION DESIGN. THE CAR'S ERROR MESSAGE INDICATED "GEAR SHIFT BOX FAULT". I'VE BEEN TOLD THAT THE JAGUAR TRANSMISSIONS WERE BUILT BY JAGUAR/BEC TRANSMISSIONS WITH A FLAW IN THE DESIGN. THE JAGUAR DEALERSHIP I HAVE MY CAR AT IS PIEHLER JAGUAR IN ROCHESTER, NY. THE SERVICE MANAGER'S NAME IS BRIAN. THE TELEPHONE NUMBER IS 585.671.7909. I WOULD LIKE TO HAVE MY CAR REPAIRED DUE TO THIS FAULT IN TRANSMISSION DESIGN AND PAID FOR BY THE DEALERSHIP OR FORD OR JAGUAR. PLEASE ADVISE. THANK YOU. [XXX] 2000 JAGUAR S-TYPE OWNER. *TR

BOUGHT S-TYPE BACK IN OCTOBER 2006, SINCE THEN CAR HAS BEEN COSTING ME A LOT OF MONEY. TRANSMISSION GET STUCK IN PARK AT DRIVEWAY WITH LOW INCLINATION, EVEN WITH THE PARKING BRAKE ON BEFORE SHIFTING TO PARK. HAD CABLE REPLACED AND DIDN'T FIX THE PROBLEM, COST ME 350.00. I BELIEVE THAT A RECALL WAS IN ORDER FOR THE NUMBER OF AFFECTED VEHICLES THAT I HAD NOTICED COMPLAINING OF IT AT THE NHTSA WEBSITE, OR MAYBE SOMEBODY IN GOVERNMENT WAS NOT DOING HIS/HER JOB PROTECTING THE CONSUMER'S RIGHTS AGAINST GREEDY CORPORATIONS.*AK

OUR 2000 JAGUAR S-TYPE 3.0L SEDAN WAS PARKED ON A SLIGHT UPWARD INCLINE WITH ITS GEAR SELECTOR IN "PARK". WHEN THE CAR WAS RE-STARTED IT COULD NOT BE TAKEN OUT OF "PARK". AFTER NUMEROUS TRIES TO MOVE THE GEAR SHIFT OUT OF "PARK", THE SHIFT LINKAGE WAS BROKEN. THE CAR HAD TO BE TOWED TO THE DEALER FOR REPAIR, COSTING ROUGHLY $2200, PLUS THE TOWING FEE. JAGUAR CARS LTD. INVESTIGATED AND THEN REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THIS FAILURE, BUT THE DEALER, CUSH JAGUAR IN SAN DIEGO, EVENTUALLY AGREED TO COVER HALF OF THE REPAIR COSTS. THIS IS APPARENTLY A COMMON OCCURRENCE WITH THIS MODEL. THE SAN DIEGO DEALER TOLD US THAT THEY HAVE HAD "20 OR 30" OCCURRENCES OF THIS SAME PROBLEM. A SEARCH OF THE NHTSA WEBSITE FOUND 15 NEARLY IDENTICAL OCCURRENCES REPORTED TO THE ODI. THIS IS A SAFETY ISSUE, NOT ONLY WITH RESPECT TO STRANDING A CAR'S OCCUPANTS, BUT ALSO WITH RESPECT TO POTENTIALLY BLOCKING ROADWAYS AND DRIVEWAYS USED FOR EMERGENCY VEHICLE ACCESS AND FOR EMERGENCY EXITS. I ASK THAT THE NHTSA AT LEAST REQUIRE JAGUAR CARS LTD. TO INFORM OWNERS OF THESE VEHICLES OF THE EXISTENCE OF THIS PROBLEM AND THE STEPS THEY RECOMMEND TO MINIMIZE ITS OCCURRENCE. BUT IT WOULD BE PREFERABLE IF THE NHTSA WERE TO ISSUE A RECALL REQUIRING JAGUAR TO MODIFY THE FAULTY PAWLS IN THESE TRANSMISSIONS. *JB

ON MY 2000 S-TYPE 4.0 I HAVE HAD TWO TRANSMISSIONS REPLACED AND IS IN NEED OF A THIRD. JAGUAR'S POSITION (FROM CORPORATE), THAT IT IS NOT UNUSUAL FOR A TRANSMISSION TO GO UNDER 50,000 MILES, HOWEVER, THEY REFUSE TO PUT IT IN WRITING. THERE ARE PROBABLY HUNDREDS IF NOT THOUSANDS OF OWNERS GOING THROUGH THE SAME PROBLEM. ON EVERY WEBSITE THERE ARE COMPLAINTS ABOUT FAILING TRANSMISSIONS. JAGUAR DEFINITELY IS AWARE OF THE PROBLEM BUT OFFERS NO ASSISTANCE. I AM WILLING TO BET THERE IS SOME CORPORATE MEMO REGARDING HOW TO COVER THIS UP. *NM

WHILE AWAY ON A BUSINESS TRIP MY WIFE CALLED TO TELL ME THAT OUR 200 S TYPE JAGUAR WAS INOPERABLE AND THE GEAR SHIFTER WAS "FLOATING" - NOT ABLE TO SHIFT OUT OF PARK. UPON INSPECTION I FOUND THAT THE GEAR SHIFT LEVER WAS BROKEN. I CALLED THE DEALER IN HARRISBURG PA AND TOLD THEM ABOUT THE PROBLEM AND THE SERVICE ADVISOR TOLD ME THAT SINCE IT WAS ON AN INCLINE WE SHOULD HAVE USED THE EMERGENCY BRAKE PRIOR TO SHIFTING IN TO PARK. I ASKED IF THIS WAS A COMMON OCCURRENCE AND HE STATED THAT I WOULD HAVE TO GET USED TO USING THE EMERGENCY BRAKE WITH THIS VEHICLE AND THAT IT WAS A DEFECT IN THE MANUFACTURER OF THE TRANSMISSION. I ASKED IF THIS WAS A COMMON OCCURRENCE AND HE STATED - YES. I ASKED FOR A BALLPARK QUOTE OF WHAT THE REPAIR WOULD BE AND WAS TOLD $400 FOR REPLACEMENT OF THE SHIFTER AND $1200 FOR THE TRANSMISSION TO REPLACE A PIN. I ORDERED THE SHIFTER PART FROM THE DEALER AND REPLACED AND HAVE USED THE EMERGENCY BRAKE AT ALL TIMES - OCCASIONALLY WE STILL HAVE SHIFTER LOCK UP AND HAVE TO PUSH ON THE REAR OF THE VEHICLE TO UN JAM THE SHIFTER. *JB

DT*: THE CONTACT STATED WHILE PARKED ON A HILL WITH THE FRONT OF THE VEHICLE FACING UPWARD, THE TRANSMISSION LOCKED UP COMPLETELY WHEN A SHIFT FROM PARK TO DRIVE WAS ATTEMPTED. A SERVICE DEALER WAS CONSULTED, WHO NOTIFIED THE CONTACT THAT THIS WAS A COMMON PROBLEM, AND THAT IT WAS A FACTORY DEFECT. HOWEVER, THE VEHICLE WAS NOT TAKEN IN FOR SERVICE. UPDATED 09/11/06. *JB

I PURCHASED A 2000 S TYPE JAGUAR 6/10/06, AT THE CAL WHOLESALE DEALERSHIP IN RIO LINDA CA AND JUST THE FOLLOWING DAY ALREADY HAD PROBLEM WITH GEAR SHIFT LINKAGE. DEALERSHIP HAD IT REPAIRED AT SAM'S AUTO REPAIR HOWEVER IT CONTINUED TO HAVE RESISTANCE UPON SHIFTING. REPORTED PROBLEM ADVISED TO BRING CAR IN, AND WAS TOLD IT WAS FINE. 8/22/06 COMPLETELY UNABLE TO SHIFT FROM PARK TO DRIVE. CALLED DEALERSHIP, WHO IN TURN CALLED SAM'S AUTO REPAIR, CONTACTED ME BUT I'M STILL WAITING FOR THEM TO TOW IT. I HOPE YOU CAN INVESTIGATE AND FIND OUT MORE WHY JAGUAR HASN'T REVEALED THESE PROBLEMS? *JB