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2023 Infiniti QX60

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Infiniti QX60 do not stand out strongly from the model-year median of 27.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 1 of 27 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports1 fire reports3 injury reports

Steering complaints

1 reports
Clear category filter
Mileage unknown · Mar 9, 2023
Electrical SystemSteeringUnknown Or Other

I purchased a new 2023 Infinity QX60 in Nov. of 2022. I had the vehicle for less than 2 months when the dashboard lit up with a shifter warning/malfunction while driving my kids to school on 2-8-23. I pulled over and stopped the vehicle to see what was going on. A shifter malfunction warning displayed. I was able to put the car…

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I purchased a new 2023 Infinity QX60 in Nov. of 2022. I had the vehicle for less than 2 months when the dashboard lit up with a shifter warning/malfunction while driving my kids to school on 2-8-23. I pulled over and stopped the vehicle to see what was going on. A shifter malfunction warning displayed. I was able to put the car in park but unable to put the shifter back in drive. After numerous tries, the vehicle shifted into drive after restarting the car. Was able to drive the vehicle straight to my local Infinity Dealership. I arrived prior to 7:30am and was promptly assisted. The car received a malfunction code and was shuttled home by the dealership while further diagnostics occurred. The dealership called to let me know the shifter malfunctioned and it wasn’t covered under the manufacturer warranty due to visible coffee residue. The car wasn’t safe to drive so I had no choice but to pay for the repair. The dealership had the shuttle service pick me up at my house and bring me back to the dealership in order to put me in a loaner vehicle while servicing. I was required to pay for the part so it could be ordered. The total cost was $748.80 for the part “new shifter”/labor. The shifter was on the desk but I was told the coffee residue was cleaned off of it. I picked my car back up on 2/13. I had a major incident that occurred on the vehicle on 2/15 that I just submitted for review. The car had a safety malfunction sensing a head on collision that forcefully stopped the car while I was driving around 40-50 mph.

NHTSA ODI #11511109

Official recalls

3

23V814000 · Exterior Lighting:lighting Control Module

Dec 4, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.

Consequence & remedy

Consequence: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.

23V268000 · Seats:critical Fasteners

Apr 13, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.

Consequence & remedy

Consequence: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.

23V108000 · Seats:mid/rear Assembly

Feb 21, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.

Consequence & remedy

Consequence: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.